The first time we stayed back in 2023 we had a great time! So we booked again for this trip feb 9-12 , and the great service they had a year ago wasn’t there anymore!
No daily room service , the conditioner and Bodywash was left empty and was not made refilled for us , some of the power outlets are not working , Communal bathroom by the lobby has either pooped and puked on it ,
The princess was no where to be found. Our daughter was disappointed , and it broke our hearts