Nagoya Mansion Hotel & Residence

4.0 star property
4-star spa hotel near Batam Centre Ferry Terminal

Choose dates to view prices

Photo gallery for Nagoya Mansion Hotel & Residence

Couples treatment rooms, body treatments, aromatherapy, sports massages
Outdoor pool
Front of property
Premium bedding, minibar, in-room safe, desk
Bar (on property)
Reviews
7.0

Good

Popular amenities

  • PoolPoolPool
  • SpaSpaSpa
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant

Explore the area

Map
Jl. Raden Fatah, Kampung Utama Street No.1, Nagoya, Batam, Batam Island, 294444
  • Popular LocationNagoya Hill Mall6 min walk
  • Popular LocationGrand Batam Mall17 min walk
  • Popular LocationBCS Mall3 min drive
  • AirportBatam Batu Besar (BTH-Hang Nadim)18 min drive

Room options

Executive Deluxe, City View

  • 301 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

Suite Room

  • 840 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

Deluxe Room

  • 301 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Suite Room

  • Sleeps 4
  • 1 Double Bed and 1 King Bed

Executive Deluxe Room

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Deluxe Room

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Similar properties

About the neighborhood

Batam

Heart of Batam.You'll be within half a mile (1 km) of Nagoya Hill Mall and 2 miles (3 km) of Grand Batam Mall with a stay here. BCS Mall and Harbour Bay Ferry Terminal are also within 3 miles (5 km).

What's nearby

  • Nagoya Hill Mall - 6 min walk
  • Grand Batam Mall - 17 min walk
  • BCS Mall - 3 min drive
  • Harbour Bay Ferry Terminal - 5 min drive
  • Batam Centre Ferry Terminal - 7 min drive

Getting around

  • Batam Batu Besar (BTH-Hang Nadim) - 19 min drive

Restaurants

  • Windsor Food Court - 8 min walk
  • Sederhana Padangnese Restaurant - 6 min walk
  • Sop Ikan Tiam Huat - 7 min walk
  • Mie Kampung Bagan Siapi-api - 6 min walk
  • Old Place Frog Porridge - 6 min walk

About this property

Nagoya Mansion Hotel & Residence

4-star spa hotel near Batam Centre Ferry Terminal
Nagoya Mansion Hotel & Residence offers its guests a full-service spa, an outdoor pool, and a fitness center. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business center and meeting rooms. Spa services, a terrace, and barbecue grills are also featured at the business-friendly Nagoya Mansion Hotel & Residence. Self parking is free.

  • 200 guestrooms or units
  • 21 levels
  • 2 buildings
  • 2 dining venues
  • Meeting rooms
  • Built in 2013
  • Deli
  • Business facilities
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Pool or billiards table
  • Convenience store
  • Terrace
  • Garden
  • BBQ grill(s)
  • Fireplace in lobby
  • ATM
  • Elevator
  • Bar or lounge
  • Coffee shop
Nagoya Mansion Hotel & Residence offers 200 air-conditioned accommodations with fireplaces and minibars. Beds feature premium bedding. LCD televisions are featured in guestrooms. Bathrooms include showers and slippers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and safes. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Puncak Alam SPA has 7 treatment rooms including rooms for couples. Services include sports massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology.

The spa is open daily. Children under 10 years old are not allowed in the spa without adult supervision. Guests under 4 years old are not allowed in the spa.

Languages

Chinese (Mandarin), English, Indonesian, Malay

Property amenities

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge)
  • Free self parking on site

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • Full-service spa
  • Gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 32-inch LCD TV with premium cable/satellite channels

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer (on request)
  • Shower
  • Slippers
  • Towels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Fireplace
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Nagoya Mansion Hotel & Residence

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: IDR 300000 per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation.

We should mention

  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Nagoya Mansion
Nagoya Mansion
Nagoya Mansion Batam
Nagoya Mansion Hotel
Nagoya Mansion Hotel Batam
Nagoya Mansion Hotel & Residence Batam, Indonesia
Nagoya Mansion Hotel & Residence Batam
Nagoya Mansion Hotel Residence
Nagoya Mansion & Batam
Nagoya Mansion Hotel & Residence Hotel
Nagoya Mansion Hotel & Residence Batam
Nagoya Mansion Hotel & Residence Hotel Batam

Frequently asked questions

How close is Nagoya Mansion Hotel & Residence to the airport?

Nagoya Mansion Hotel & Residence is 10.5 mi (19-min drive) away from the Batam Batu Besar (BTH-Hang Nadim) airport, the closest popular airport to the property.

How much does it cost to stay at Nagoya Mansion Hotel & Residence?

As of May 26, 2024, prices found for a 1-night stay for 2 adults at Nagoya Mansion Hotel & Residence on Jun 5, 2024 start from $25.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Nagoya Mansion Hotel & Residence have an airport shuttle?

Airport shuttle services are not available at Nagoya Mansion Hotel & Residence.

How close is Nagoya Mansion Hotel & Residence to the beach?

This hotel is 16.5 mi (38-min drive) from Nongsa Beach.

Does Nagoya Mansion Hotel & Residence offer free breakfast?

Nagoya Mansion Hotel & Residence does not offer free breakfast.

Is there a casino at Nagoya Mansion Hotel & Residence?

No, there is no casino at this hotel.

What time is check-in at Nagoya Mansion Hotel & Residence?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Nagoya Mansion Hotel & Residence?

This hotel offers free self parking.

Does Nagoya Mansion Hotel & Residence have a pool?

Nagoya Mansion Hotel & Residence features an outdoor pool.

Does Nagoya Mansion Hotel & Residence have a restaurant?

There are 2 onsite restaurants, offering options like Indonesian cuisine and al fresco dining.

Does Nagoya Mansion Hotel & Residence have a spa?

Pamper yourself with a day at Puncak Alam SPA, where you can enjoy sports massages, facials, and detox wraps.

How close is Nagoya Mansion Hotel & Residence to downtown Batam?

Nagoya Mansion Hotel & Residence is 1.2 mi away from Lubuk Baja.

Nagoya Mansion Hotel & Residence Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 33 out of 180 reviews" "
Rating 8 - Good. 67 out of 180 reviews" "
Rating 6 - Okay. 46 out of 180 reviews" "
Rating 4 - Poor. 19 out of 180 reviews" "
Rating 2 - Terrible. 15 out of 180 reviews" "

7.4/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Okay

Raymond

Stayed 2 nights in Dec 2023

6/10 Okay

ZAW MAUNG

Traveled with group
Wifi is not stable connection
Stayed 1 night in Nov 2023

10/10 Excellent

YUKIHIDE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

2/10 Terrible

Lam hong

Stayed 2 nights in Mar 2023

6/10 Okay

Kamsani

Stayed 2 nights in Dec 2022

6/10 Okay

Didier

Business traveler
air con not cold, in room safe can’t be used, reminded twice but nothing was done. No menu in room, didn’t bring even after reminded twice. mediocre breakfast
Stayed 2 nights in Sep 2022

6/10 Okay

Didier

Business traveler
Disliked: Staff & service
pre arrival sent email to confirm all 6 rooms on same floor. Confirmation email sent to us. But they couldn’t give us sane floor rooms upon checkin. Very very inconvenient. Toiletries not topped up, no coffee cups no glasses. Toilet flush leaked, had to change rooms in middle of meeting !!!!
Stayed 2 nights in Sep 2022

4/10 Poor

Burhan

Disliked: Property conditions & facilities
1. Staff availability answering phone call 2. Request as per booking not fulfill. (Example: we wanted for queen bed but when arrived, no more available) 3. Aircon not cool. 4. Our room near to the lift, it was very noisy when the brake catches or release.
Stayed 2 nights in Aug 2022

2/10 Terrible

Mohd Jasman

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor facilities
Very poor in services. Poor facilities. Dirty room. No utensil. No tooth paste. Noisy by other room stayer . Not going to stay here anymore
Stayed 1 night in Dec 2021

6/10 Okay

Verified traveler

Ok just average. Could be better
Stayed 1 night in Jul 2021