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Comfort Suites The Colony - Plano West

2.5 star property
Hotel perfectly located for exploring The Colony

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Photo gallery for Comfort Suites The Colony - Plano West

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi
Garden
Exterior
Coffee service
Combined shower/tub, jetted tub, free toiletries, hair dryer
Reviews
7.4

Good

Popular amenities

  • Pet friendlyPet friendlyPet friendly
  • Breakfast included
  • PoolPoolPool
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry

Explore the area

Map
4796 Memorial Dr, The Colony, TX, 75056
  • Popular LocationThe Colony Five Star Complex10 min walk
  • Popular LocationHawaiian Falls The Colony15 min walk
  • Popular LocationGrandscape17 min walk
  • AirportDallas, TX (DAL-Love Field)31 min drive

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for 1 King Bed, Suite, Nonsmoking, Accessible

Desk, blackout drapes, iron/ironing board, free WiFi

1 King Bed, Suite, Nonsmoking, Accessible

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

10/10 Exceptional
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for 2 Queen Beds, Suite, Nonsmoking, Accessible

2 Queen Beds, Suite, Nonsmoking, Accessible | Desk, blackout drapes, iron/ironing board, free WiFi

2 Queen Beds, Suite, Nonsmoking, Accessible

7.8/10 Good
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for SUITE, 1 KING BED NON SMOKING

Desk, blackout drapes, iron/ironing board, free WiFi

SUITE, 1 KING BED NON SMOKING

8.7/10 Excellent
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for SUITE, 2 QUEEN BEDS. NON SMOKING

Desk, blackout drapes, iron/ironing board, free WiFi

SUITE, 2 QUEEN BEDS. NON SMOKING

8.3/10 Very Good
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

Similar properties

Room
Clarion Hotel The Colony - Plano West
Pool
Pet friendly
Parking included
Free WiFi
4.4 out of 5, Excellent, (1000)
The price is $152
per night
$176 total
includes taxes & fees
Jun 6 - Jun 7
Clarion Hotel The Colony - Plano West

About the neighborhood

The Colony

Heart of The Colony.Within a 15-minute walk of the hotel, you'll find The Colony Five Star Complex and Hawaiian Falls The Colony. Grandscape and Andretti Indoor Karting & Games The Colony are also within 2 miles (3 km).

What's nearby

  • The Colony Five Star Complex - 10 min walk
  • Hawaiian Falls The Colony - 15 min walk
  • Grandscape - 17 min walk
  • Andretti Indoor Karting & Games The Colony - 4 min drive
  • The Shops at Legacy - 7 min drive

Getting around

  • North Carrollton-Frankford Station - 14 min drive
  • Dallas Medical-Market Center Station - 26 min drive
  • Love Field Airport (DAL) - 32 min drive

Restaurants

  • McDonald's - 15 min walk
  • Sonic Drive-In - 5 min walk
  • Whataburger - 13 min walk
  • Chick-Fil-A - 9 min walk
  • Rosa's Cafe - 13 min walk

About this property

Comfort Suites The Colony - Plano West

Hotel perfectly located for exploring The Colony
Comfort Suites The Colony - Plano West offers its guests an indoor pool and a fitness center. Public spaces have free WiFi. Business amenities include a 24-hour business center and 2 meeting rooms. Free breakfast is available daily. Event space at this hotel measures 540 square feet (49 square meters) and includes conference space. The business-friendly Comfort Suites The Colony - Plano West also features a garden, coffee/tea in a common area, and complimentary newspapers in the lobby. Self parking is free.

This The Colony hotel is smoke free.

  • 1 building
  • 71 guestrooms or units
  • 3 levels
  • 540 sq ft of conference space
  • 49 sq m of conference space
  • To-go breakfast (free)
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
Comfort Suites The Colony - Plano West offers 71 accommodations with coffee/tea makers and hair dryers. 40-inch LCD televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with jetted bathtubs and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 40-inch LCD TV with premium cable channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from March 11 2024 to July 31 2024 (dates subject to change):
  • Swimming pool
The property will be renovating from March 11 2024 to July 31 2024 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
  • Maximum 2 (weight limit: 25 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Suites Stonebriar Mall
Comfort Suites Stonebriar Mall Hotel
Comfort Suites Stonebriar Mall Hotel The Colony
Comfort Suites Stonebriar Mall The Colony
Comfort Suites Colony Plano West Hotel
Comfort Suites Plano West Hotel
Comfort Suites Colony Plano West
Comfort Suites Plano West
Comfort Suites The Colony - Plano West Hotel
Comfort Suites The Colony - Plano West The Colony
Comfort Suites The Colony - Plano West Hotel The Colony

Frequently asked questions

How close is Comfort Suites The Colony - Plano West to the airport?

Comfort Suites The Colony - Plano West is 17.8 mi (18-min drive) away from the Dallas-Fort Worth Intl. Airport (DFW) airport, the closest popular airport to the property.

How much does it cost to stay at Comfort Suites The Colony - Plano West?

As of May 23, 2024, prices found for a 1-night stay for 2 adults at Comfort Suites The Colony - Plano West on May 29, 2024 start from $75.65, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Comfort Suites The Colony - Plano West have an airport shuttle?

Airport shuttle services are not available at Comfort Suites The Colony - Plano West.

Does Comfort Suites The Colony - Plano West offer free breakfast?

Comfort Suites The Colony - Plano West offers free on-the-go breakfast every day from 6:30 AM to 9:30 AM.

Is there a casino at Comfort Suites The Colony - Plano West?

No, there is no casino at this hotel.

What time is check-in at Comfort Suites The Colony - Plano West?

Check-in start time: 3 PM; Check-in end time: 3 AM.

Is there free parking at Comfort Suites The Colony - Plano West?

This hotel offers free self parking.

Does Comfort Suites The Colony - Plano West have a pool?

Comfort Suites The Colony - Plano West features an indoor pool. The pool will be unavailable from March 11 2024 to July 31 2024 (dates subject to change). The property will be renovating the pool from March 11 2024 to July 31 2024 (completion date subject to change).

Does Comfort Suites The Colony - Plano West have a spa?

There are no spa services available at this hotel.

How close is Comfort Suites The Colony - Plano West to downtown The Colony?

Comfort Suites The Colony - Plano West is 0.8 mi away from The Colony.

Comfort Suites The Colony - Plano West Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 366 out of 1001 reviews" "
Rating 8 - Good. 280 out of 1001 reviews" "
Rating 6 - Okay. 145 out of 1001 reviews" "
Rating 4 - Poor. 102 out of 1001 reviews" "
Rating 2 - Terrible. 108 out of 1001 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Rebecca

Stayed 4 nights in Jan 2024

10/10 Excellent

Marc

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

2/10 Terrible

Robert

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Maid service had to be requested. Room was no cleaned. Ants in room. Bathtub finish was peeling. So much deferred maintenance throughout. Breakfast was terrible,
Stayed 2 nights in Jan 2024

6/10 Okay

William

Traveled with family
Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
The workers at the breakfast were very unfriendly and not helpful at all. All of our towels were dirty. The sheets were dirty as well. Overall I was not happy with my stay
Stayed 1 night in Jan 2024

4/10 Poor

Krystal

Traveled with group, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The property around the hotel was dirty, trash in shrubs. Ice in the parking lot from a leak somewhere left untreated and dangerous. The exterior door had a rock holding it open and unsecure, removed it twice and it was replaced. Hot tub not working, elevator not working. Furniture, carpet, towels and curtains in room had stains on them. Large pieces of paint flaking off in bath tub.
Stayed 1 night in Jan 2024

2/10 Terrible

Michael

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unsafe environment with exterior doors circumvented and ignored, construction not indicated in advertisements and not clearly marked with appropriate warning signs, tape or other deterrents. Tripping hazzards at door threshold by large warn hole in filthy old carpet. Stench in room. Shower unclean and spray nozzle shoots water out sideways onto floor. Many holes in light blocking screen, neglect. Elevator inoperable. Grounds in substandard disarray. Unprofessional management being quite loud, singing to earbuds very early in morning to awaken guest, intolerable boisterous conversations throughout early morning hours. Management says guest are wrong, denying unprofessionalism and making crude accelusations in a defiant and defensive protest to confrontation. Management failed and neglected to cancel the reservation as promised after request was clearly made. Condescending remarks by staff. Unsafe and substandard conditions. Staff refuse to refund. Horrible representation of the brand.
Stayed 2 nights in Jan 2024

2/10 Terrible

JULIE

Disliked: Cleanliness, staff & service, property conditions & facilities
Their elevator was down and not working properly and the whole building needs repairs.
Stayed 1 night in Dec 2023

10/10 Excellent

MICHELLE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff
Stayed 3 nights in Dec 2023

2/10 Terrible

Caminthia

Stayed 2 nights in Dec 2023

4/10 Poor

Brenda

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The property has gone downhill since the last time I stayed there. Fixtures in bathroom rusty, bathtub/shower in poor shape. Couch bed terribly stained at the end with red stains - so nasty we wouldn't let my granddaughter sleep on it. The staff is great, they are doing their best. Breakfast was pretty good.
Stayed 3 nights in Dec 2023