2/10 Terrible
Adam
Traveled with family
Apr 20, 2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First we found food in our fridge, we didnt say anything but in the back of our minds wondered what else in the place hadnt been cleaned.
Then in the morning while lookimg for something saw that between the vanity and the wall there was a toothbrush, hanger, empty shampoo containers and other various garbage.
Then as we went to leave for breakfast we realized the door latch was not functioning and our door would not close. Tried to call the front desk, the phone isnt even funtional, so I walked up there and the lady did not understand anything I was trying to tell her. First she thought I needed my key reprogrammed, and when I explained that the door wouldn't close, she had no help to offer except that maybe I was doing it wrong (closing a door wrong) and that she would let her manager know and someone would look at it.
Tried to explain that we were trying to leave for breakfast and we couldnt just leave the door wide open with all of our belongings inside and the only part she heard was we were trying to leave. "Okay," and kept my key she was holding.
We had to gether all our stuff and leave and after breakfast, we had no place to return to until our event started later that day.
Adam
Stayed 1 night in Apr 2024