6/10 Okay
Jon, ONALASKA
Traveled with family
Feb 26, 2024
Liked: Staff & service, amenities
The hotel staff were very kind and informative about the property. They were helpful when needed. They were the best thing about the property.
The property does show its age. The walls were scuffed up and tiles had cracks with grout missing. This was in open areas and our room. The vending are on second floor is missing; there’s a sign hung indicating they are doing work. I’m not sure how long the sign’s been there. Our pillows were soft and comfortable but the beds dipped in the middle so I seemed to roll into the middle of the bed, closing in on the wife as she slept.
The pool and whirlpool worked. Pool was very cold but this didn’t seem to bother the kids. Pool towels were limited/missing at times and we had to ask the front desk for towels when they were gone.
Food was disappointing for a continental. People were throwing it out. The pancakes had a zest (maybe lemon?) and were rubber-like in texture. The sweet buns were good. Biscuits for the biscuits and gravy were dry/crumbly. Not terrible since the gravy would sog them up but the gravy was so thick they didn’t get soggy to make up for the extra dryness.
We stayed one night, unexpectedly. We weren’t too picky on the selection at the time based on the reviews on Expedia. However the reviews were seemed hyped up after our experience at the property. Is it good for families? Yes, yes it is. It has a pool/whirlpool and a breakfast. Is it the best? Not really.
Jon
Stayed 1 night in Feb 2024