Hotel Santa Cruz

3.0 star property
3-star ski-in/ski-out hotel with free breakfast

Choose dates to view prices

Photo gallery for Hotel Santa Cruz

Outdoor pool
Exterior
In-room safe, iron/ironing board, rollaway beds, free WiFi
Food court
Reception
Reviews
7.0

Good

Popular amenities

  • Pet friendlyPet friendlyPet friendly
  • Breakfast includedBreakfast includedBreakfast included
  • PoolPoolPool
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry

Explore the area

Map
Carretera Sierra Nevada, km 22, Guejar Sierra, Granada, 18196
  • Popular LocationSierra Nevada Ski Resort11 min drive
  • Popular LocationAlhambra30 min drive
  • Popular LocationGranada Cathedral30 min drive
  • AirportGranada (GRX-Federico Garcia Lorca)46 min drive

Room options

Bungalow (2 adults)

  • Sleeps 2
  • 2 Twin Beds

Triple Room

  • 183 sq ft
  • Sleeps 3
  • 3 Twin Beds

Bungalow (3 adults)

  • 205 sq ft
  • Sleeps 3
  • 3 Twin Beds

Twin Room (2 adults)

  • 183 sq ft
  • Sleeps 2
  • 2 Twin Beds

Twin Room (2 adults and 1 child)

  • 183 sq ft
  • Sleeps 3
  • 3 Twin Beds

Quadruple Room (2 Adults + 2 Children)

  • 183 sq ft
  • Sleeps 4
  • 2 Twin Beds and 1 Twin Bunk Bed

Similar properties

About the neighborhood

Guejar Sierra

Mountain retreat .You'll be within 6 miles (10 km) of Hoya de Pedraza Botanical Garden and 9 miles (15 km) of Sierra Nevada Ski Resort. Also within 9 miles (15 km) are Sierra Nevada Chairlift and Los Cahorros.

What's nearby

  • Sierra Nevada Ski Resort - 11 min drive
  • Calle Gran Via de Colon - 28 min drive
  • Alhambra - 30 min drive
  • Granada Cathedral - 30 min drive
  • Plaza Nueva - 43 min drive

Getting around

  • Granada (YJG-Granada Train Station) - 42 min drive
  • Granada (GRX-Federico Garcia Lorca) - 47 min drive

Restaurants

  • Tito Luigi - 11 min drive
  • Sulayr - 14 min drive
  • Cafetería Restaurante Andalusí - 11 min drive
  • Cafetería Vertical - 14 min drive
  • Ci Vediamo - 11 min drive

About this property

Hotel Santa Cruz

3-star ski-in/ski-out hotel with free breakfast
This mountain hotel's ski shuttle (surcharge) will get you to the slopes in no time. When the sun goes down, sip après-ski drinks in the hotel's bar.

Along with a restaurant, there's a snack bar/deli on site. Free breakfast is available. WiFi is free in public spaces. Free self parking is available.

This 3-star Guejar Sierra hotel is smoke free.

  • 1 building
  • 66 guestrooms or units
  • 3 levels
  • 2422 sq ft of conference space
  • 225 sq m of conference space
  • Breakfast available (free)
  • Deli
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • BBQ grill(s)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Hotel Santa Cruz offers 66 air-conditioned accommodations with safes. Rooms open to balconies. Televisions come with cable channels.

Bathrooms include showers and bidets. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Languages

English, Spanish

Property amenities

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Ski shuttle (surcharge)
  • Free uncovered self parking on site

Food and drink

  • Free breakfast available
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Basketball
  • Billiards/pool table
  • Outdoor pool
  • Ski-in/ski-out access
  • Tennis
  • Volleyball

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance

Room amenities

Entertainment

  • TV with cable channels

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Private bathroom
  • Shower
  • Towels

Outdoor space

  • Balcony

More

  • Air conditioning
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 5 per pet, per day
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 12 per day.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 5 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 12 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa and Mastercard. Cash is not accepted. Cashless payment methods are available for all transactions.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in July and close in August.

Property is also known as

Vita Cruz
Vita Santa Cruz
Vita Santa Cruz Guejar Sierra
Vita Santa Cruz Hotel
Vita Santa Cruz Hotel Guejar Sierra
Hotel Santa Cruz Guejar Sierra
Santa Cruz Guejar Sierra
Hotel Santa Cruz Hotel
Hotel Santa Cruz Guejar Sierra
Hotel Santa Cruz Hotel Guejar Sierra

Frequently asked questions

How close is Hotel Santa Cruz to the airport?

Hotel Santa Cruz is 27.6 mi (47-min drive) away from the Granada (GRX-Federico Garcia Lorca) airport, the closest popular airport to the property.

Does Hotel Santa Cruz have an airport shuttle?

Airport shuttle services are not available at Hotel Santa Cruz.

Does Hotel Santa Cruz offer free breakfast?

Yes, Hotel Santa Cruz offers free breakfast.

Is there a casino at Hotel Santa Cruz?

No, there is no casino at this hotel.

What time is check-in at Hotel Santa Cruz?

Check-in start time: 4 PM; Check-in end time: midnight.

Is there free parking at Hotel Santa Cruz?

This hotel offers free self parking.

Does Hotel Santa Cruz have a pool?

Hotel Santa Cruz features an outdoor pool.

Does Hotel Santa Cruz have a restaurant?

Hotel Santa Cruz is home to Hotel restaurant, which features Regional cuisine.

Does Hotel Santa Cruz have a spa?

There are no spa services available at this hotel.

How close is Hotel Santa Cruz to downtown Guejar Sierra?

Hotel Santa Cruz is 1.5 mi away from Guejar Sierra.

Hotel Santa Cruz Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 4 out of 54 reviews" "
Rating 8 - Good. 27 out of 54 reviews" "
Rating 6 - Okay. 13 out of 54 reviews" "
Rating 4 - Poor. 9 out of 54 reviews" "
Rating 2 - Terrible. 1 out of 54 reviews" "

7.2/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

6.0/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service
A nice stay in a basic hotel
The staff at the hotel were nice and helpful, giving us good advice on where was best to take our 3 year old. The buffet style food was ok, a little limited for choice though. The hotel was easily accessible from the main road and close enough to the ski slopes without being right in the centre of it all. The room itself was small and very basic, not what we were really expecting from the pictures on the website. It was fine for 1 or 2 nights but I wouldn’t want to stay any longer.
Stayed 2 nights in Dec 2019

8/10 Good

Expedia

Liked: Cleanliness, staff & service, property conditions & facilities
Ok hotel but thin walls, so noisy.
Easy to find, plenty of parking, nice check-in, clean room & bathroom but very noisy, hearing all the noise from other guests in the hotel areas as well as their rooms. Good breakfast choice. No-one on reception when leaving at 8.30 and it wasn't clear what to do with the key, so I had to leave it on the desk.
Stayed 1 night in Jul 2019

6/10 Okay

Robert

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 3 nights in Feb 2019

8/10 Good

Verified traveler

Stayed 4 nights in Dec 2018

10/10 Excellent

adam

Liked: Staff & service, room comfort
4*
Great place, really nice staff. Food was great, but not heated enough. Rooms are dated and tired, in need of deep cleaning too. But will recommend for the low price that it's offering.
Stayed 2 nights in Dec 2017

2/10 Terrible

Thomas Pilarski, Canada

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Closed with Valid Reservation
We had a valid/confirmed nonrefundable reservation for this hotel. We arrived to the hotel in the evening to find out that it is totally closed - everything was abandoned and it was dark: the place looked like a set for horror movies. We called the hotel's phone number provided on the reservation form from two landlines that belonged to a nearby restaurant and a hotel that were open at that time and from a cellphone to find out that the hotel's phone line was out of service. We were shocked that the hotel charged us for our stay (took our money) and didn't inform us that the hotel will be closed upon our arrival. We found ourselves in the middle of nowhere without a place to sleep in the evening - we felt cheated by the hotel. Are they doing this to other people too? Our vacation was interrupted and we had to look for another hotel for the night. We demand that hotels.com do something about this fraudulent hotel and provide us with refund and reimbursement from for such a horrible experience during our vacation.
Stayed 1 night in May 2017

6/10 Okay

Warren

Liked: Cleanliness, property conditions & facilities, room comfort
Too noisy - very little sleep
This hotel is fine for a skiing trip but I won't be staying there again, I've stayed here quite a few times as it's very convenient and cheap but the last 2 times there have been coach loads of kids running a mock around the hotel until well past midnight and nobody seems to do anything about it. For an extra half hour trip up the mountain I'll be back to staying in Granada next ski season!

8/10 Good

Verified traveler

Liked: Staff & service
A good stop off one the way to Sierra Nevada for skiing

6/10 Okay

Warren Panter, Hotel Santa Cruz

Liked: Cleanliness
Disliked: Room comfort
I'd like my money back!
I have stayed in this hotel before but this time it was horrendous.There was a school trip booked in to the hotel of around 50 children, running wild through the hotel and nobody doing anything to stop the noise. It didn't help with my room being at the top of the stairs on the 2nd floor but I could have been on the 6th floor and still heard the noise!!! Couldn't sleep until gone 12.30 am and I tonight seems like it is going to be worse!!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent hotel.
Having travelled a reasonable amount this hotel is fair and decent. The hotel is old but clean. Heating is excellent, food is Mediterranean. Which for me was fine. Great location only 10 minutes drive from the resort. Staff spoke English reasonably and were helpful. Plenty of free parking. I had absolutely no issues at all. And would stay there again. So I would recommend this Hotel. Tony