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The Hey Hotel

4.0 star property
4-star hotel near Lake Brienz

Choose dates to view prices

Photo gallery for The Hey Hotel

Lake
Exterior
Standard Triple Room | In-room safe, desk, soundproofing, free WiFi
Free daily buffet breakfast
Lobby lounge
Reviews
8.8

Excellent

Popular amenities

  • Pet friendlyPet friendlyPet friendly
  • Breakfast included
  • Free WiFiFree WiFiFree WiFi
  • Parking availableParking availableParking available
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant

Explore the area

Map
Höheweg 7, Interlaken, 3800
  • Popular LocationInterlaken Casino7 min walk
  • Popular LocationMystery Rooms8 min walk
  • Popular LocationInterlaken Ost Ferry Terminal17 min walk
  • AirportBern (BRN-Belp)43 min drive

Room options

View all photos for Standard Double Room

Standard Double Room | In-room safe, desk, soundproofing, free WiFi

Standard Double Room

8.4/10 Very Good
  • 237 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Family Room

Family Room | In-room safe, desk, soundproofing, free WiFi

Family Room

9/10 Wonderful
  • 280 sq ft
  • Sleeps 4
  • 4 Twin Beds OR 2 Twin Beds and 1 Twin Bunk Bed

View all photos for Standard Triple Room

Standard Triple Room | In-room safe, desk, soundproofing, free WiFi

Standard Triple Room

10/10 Exceptional
  • 248 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Single Room

In-room safe, desk, soundproofing, free WiFi

Standard Single Room

10/10 Exceptional
  • 172 sq ft
  • Sleeps 1
  • 1 Twin Bed

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About the neighborhood

Interlaken

City center retreat .A stay at this Central Interlaken hotel places you steps from Hoeheweg and within a 5-minute walk of Kletterhalle Interlaken. Kunsthaus Interlaken and Alpine Garden are also within half a mile (1 km).

What's nearby

  • Hoeheweg - 1 min walk
  • Alpine Garden - 6 min walk
  • Interlaken Casino - 7 min walk
  • Mystery Rooms - 8 min walk
  • Interlaken Ost Ferry Terminal - 17 min walk

Getting around

  • Interlaken West Station - 4 min walk
  • Bern (BRN-Belp) - 43 min drive

Restaurants

  • Hüsi Bierhaus - 2 min walk
  • McDonald's - 1 min walk
  • Brasserie 17 - 2 min walk
  • Restaurant Café de Paris - 2 min walk
  • PizPaz - 1 min walk

About this property

The Hey Hotel

4-star hotel near Lake Brienz
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

There are 3 meeting rooms available. Multilingual staff, ski storage, and complimentary newspapers in the lobby are also featured at The Hey Hotel. Parking is available for a fee.

This 4-star Interlaken hotel is smoke free.

  • 192 guestrooms or units
  • Buffet breakfast (free)
  • Ski equipment storage
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Beauty salon
  • Newspapers in lobby (free)
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Hey Hotel offers 192 air-conditioned accommodations with espresso makers and safes. Televisions come with cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Languages

English, French, German, Portuguese, Spanish

Property amenities

Family friendly

  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour offsite parking (CHF 15 per day)
  • Ski shuttle nearby
  • Self parking on site (CHF 15 per day)
  • Onsite parking options include a garage

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Things to do

  • Art gallery
  • Designer stores
  • Ropes course
  • Shopping mall
  • Ski storage

Accessibility

  • Elevator (50 inch wide door)

Room amenities

Entertainment

  • TV with cable channels

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Toilet paper
  • Towels

Food and drink

  • Champagne service
  • Electric kettle
  • Espresso maker
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: CHF 15 per pet, per day
  • Only dogs and cats are allowed
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 6 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are available for CHF 10.00 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, CHF 2.20 per person, per night. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, CHF 2.50 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 1.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: CHF 15.00 per day
  • Nearby parking fee: CHF 15.00 per day(492 ft away; open 24 hours)
  • Pet fee: CHF 15 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: CHF 10.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Children 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

The Hey Hotel Hotel
The Hey Hotel Interlaken
The Hey Hotel Hotel Interlaken

Frequently asked questions

How close is The Hey Hotel to the airport?

The Hey Hotel is 31.6 mi (43-min drive) away from the Bern (BRN-Belp) airport, the closest popular airport to the property.

How much does it cost to stay at The Hey Hotel?

As of May 28, 2024, prices found for a 1-night stay for 2 adults at The Hey Hotel on Jun 7, 2024 start from $314.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Hey Hotel have an airport shuttle?

Airport shuttle services are not available at The Hey Hotel.

Does The Hey Hotel offer free breakfast?

The Hey Hotel offers free buffet breakfast every day from 7:00 AM to 10:30 AM.

Is there a casino at The Hey Hotel?

No, there is no casino at this hotel, but Interlaken Casino (7-min walk) is nearby.

What time is check-in at The Hey Hotel?

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM.

Is there free parking at The Hey Hotel?

Free parking is not available at this hotel. Self parking is available for CHF 15.00 per day.

Does The Hey Hotel have a pool?

The Hey Hotel does not have a pool.

Does The Hey Hotel have a restaurant?

Yes, there is a restaurant on site.

Does The Hey Hotel have a spa?

There are no spa services available at this hotel.

How close is The Hey Hotel to downtown Interlaken?

The Hey Hotel is 0.1 mi away from Interlaken.

The Hey Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 156 out of 277 reviews" "
Rating 8 - Good. 81 out of 277 reviews" "
Rating 6 - Okay. 26 out of 277 reviews" "
Rating 4 - Poor. 8 out of 277 reviews" "
Rating 2 - Terrible. 6 out of 277 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Patrick

Disliked: Staff & service
Stay where hopeless. None one would help with anything we ask . Great location and bar and surrounding was great . Just staff was useless

10/10 Excellent

SANTIAGO

Stayed 1 night in Dec 2023

10/10 Excellent

Jessica, Cape Coral

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

4/10 Poor

Bryan, Murrieta

Traveled with group
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
1/2 the property had no hot water due to pipe rupture. I learned that the staff knew this when i checked in and did not inform or offer me a room that had hot water. Upon checking out, the front desk person said i should have told them and they would have accomodated...this was rude and unreasonable expectation. Additionally, they confused our reservations as i was with 3 friends and double charged my account with no authorization. I will be complaining directly as i must undue unauthorized transactions
Stayed 1 night in Nov 2023

6/10 Okay

Susan

Traveled with partner
Liked: Cleanliness, amenities
A few items independent of each other, 1. The young gentleman at the front early reception was exceptional and couldn’t have been more helpful w/ local information,(excelent) 2. When we returned that evening to realized our heat was out and not working,( 31’ outside). That receptionist (older gentleman)was quite matter of fact and said all he could do was provide additional blankets, (change of room would have been a better alternative as the hotel was not that full). Additionally, it’s worth mentioning the lobby reception area is beautiful, outside of that our room seemed a bit worn out and cheaply put together.
Stayed 2 nights in Nov 2023

4/10 Poor

Filipinas

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

10/10 Excellent

Laura

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great boutique hotel in the center of Interlaken. Adam was especially attentive and assisted my husband and I. He went above and beyond to ensure we were comfortable with our room. I would definitely recommend this hotel.
Stayed 1 night in Oct 2023

10/10 Excellent

GARRY

Traveled with group
All round very good ..excellent service well done
Stayed 4 nights in Oct 2023

2/10 Terrible

sarthak

Traveled with family
Disliked: Amenities, property conditions & facilities
We found our stay to be quite disappointing. The hotel room was clean, and the reception staff displayed commendable helpfulness and politeness However, our experience was ruined by lack of vegetarian options during breakfast, which we consider to be a vital meal, especially when traveling abroad. The only hot vegetarian dish offered was falafel, and it was disappointingly dry. Switzerland is known for its hospitality, but when we asked if the chef could whip up something else, the restaurant staff were kind of rude and said no. We've been all over the world, including lots of places in Europe, and this was one of our biggest disappointments. Just so you know, this isn't a budget hotel, the prices are in line with others around here. So, if you're a vegetarian, we'd recommend looking elsewhere for a breakfast that suits your taste. Additionally, it is important to mention that the room lacked a mini fridge, rendering it impossible to store outside food for cooking or safekeeping within the room. So you're in a tough spot if you're a vegetarian and staying here. We hope this feedback proves valuable to potential visitors.
Stayed 4 nights in Oct 2023

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort
Light in the hallway didn’t work one night and no fridge in the room was disappointing. On the plus side, good location
Stayed 2 nights in Oct 2023