The Palms Hotel

3.0 star property
3-star Victorian guest house near Duval Street

Choose dates to view prices

Photo gallery for The Palms Hotel

Deluxe King Room (Not Pet Friendly) | Bed sheets, alarm clocks
Property grounds
Front of property
Free daily continental breakfast
Cottage Suite 138 | Bathroom | Free toiletries, towels
Reviews
8.4

Very good

Popular amenities

  • Breakfast included
  • Pet friendly
  • Pool
  • BarBarBar
  • HousekeepingHousekeepingHousekeeping
  • Air conditioningAir conditioningAir conditioning

Explore the area

Map
820 White St, Key West, FL, 33040
  • Popular LocationDuval Street12 min walk
  • Popular LocationErnest Hemingway Home and Museum15 min walk
  • Popular LocationSouthernmost Point3 min drive
  • AirportKey West, FL (EYW-Key West Intl.)7 min drive

Room options

Standard Room, 2 Double Beds, Nonsmoking, Private Bathroom

  • Sleeps 4
  • 2 Double Beds

Cottage Suite 138

  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

Ash Cottage Suite

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Two Queen Beds Second Floor (Not Pet Friendly)

  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 1 Queen Bed with Sofa bed, Non Smoking, Private Bathroom (Room 102)

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

Two Queen Beds Private Bathroom Across Hallway (Not Pet Friendly)

  • Sleeps 4
  • 2 Queen Beds

Deluxe King Room (Not Pet Friendly)

  • Sleeps 3
  • 1 King Bed

Bi-Level Suite (Not Pet Friendly)

  • Sleeps 4
  • 2 Queen Beds OR 1 Twin Futon

Standard Room, 1 Queen Bed, Non Smoking, Private Bathroom

  • Sleeps 3
  • 1 Queen Bed

Standard Room, 1 King Bed, Non Smoking, Private Bathroom

  • Sleeps 3
  • 1 King Bed

Petite Queen Room (Not Pet Friendly)

  • Sleeps 2
  • 1 Double Bed

Similar properties

About the neighborhood

Key West

Heart of Key West.Within a 15-minute walk of this Key West Historic District guesthouse, you'll find Duval Street and Ernest Hemingway Home and Museum. The Unitarian Universalist Fellowship of Key West and Studios of Key West are also within half a mile (1 km).

What's nearby

  • Duval Street - 12 min walk
  • Ernest Hemingway Home and Museum - 15 min walk
  • Southernmost Point - 3 min drive
  • Mallory Square - 4 min drive
  • South Beach - 7 min drive

Getting around

  • Key West Intl. Airport (EYW) - 8 min drive

Restaurants

  • Harpoon Harry's - 14 min walk
  • Sandy's Cafe - 3 min walk
  • Off the Hook Grill - 13 min walk
  • Pepe's Cafe - 15 min walk
  • El Siboney Restaurant - 10 min walk

About this property

The Palms Hotel

3-star Victorian guest house near Duval Street
You can enjoy a drink at the pool bar. Free breakfast is served daily. An outdoor pool, barbecue grills, and multilingual staff are also featured at The Palms Hotel.
  • 32 guestrooms or units
  • 2 levels
  • 4 buildings
  • Continental breakfast (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Computer for guest use
  • Microwave in a common area
  • Bar by the pool
The Palms Hotel offers 32 air-conditioned accommodations with complimentary toiletries and ceiling fans. Flat-screen televisions come with cable channels. Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Mini-fridge
  • Outdoor pool

Parking and transportation

  • Limited onsite parking

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:30 AM
  • A poolside bar
  • Coffee and tea in common areas

Things to do

  • Bicycle rentals
  • Outdoor pool

Accessibility

  • No elevator

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Towels

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Ceiling fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 8:30 AM - 10:00 PM
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 55 per pet (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 100 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Spring Break deposit: USD 150.00 (for guests under 25 years old)
  • Resort fee: USD 20.00 per accommodation, per night
The resort fee includes:
  • Beach towels
  • Housekeeping
  • Internet access
  • Newspaper
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 55 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Palms Hotel Key West
Palms Key West
Palms Hotel Key West
The Palms Hotel- Key West Hotel Key West
The Palms Hotel Key West
The Palms Hotel Guesthouse
The Palms Hotel Guesthouse Key West

Frequently asked questions

How close is The Palms Hotel to the airport?

The Palms Hotel is 3.1 mi (8-min drive) away from the Key West Intl. Airport (EYW) airport, the closest popular airport to the property.

How much does it cost to stay at The Palms Hotel?

As of May 18, 2024, prices found for a 1-night stay for 2 adults at The Palms Hotel on May 21, 2024 start from $218.09, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Palms Hotel have an airport shuttle?

Airport shuttle services are not available at The Palms Hotel.

How close is The Palms Hotel to the beach?

This guesthouse is 0.9 mi (2-min drive) from Florida Keys Beaches and 0.9 mi (2-min drive) from Clarence S. Higgs Memorial Beach Park. Don't forget your sunscreen!

Does The Palms Hotel offer free breakfast?

The Palms Hotel offers free continental breakfast every day from 8 AM to 10:30 AM.

Is there a casino at The Palms Hotel?

No, there is no casino at this guesthouse.

What time is check-in at The Palms Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at The Palms Hotel?

Free parking is not available at this guesthouse.

Does The Palms Hotel have a pool?

The Palms Hotel features an outdoor pool.

Does The Palms Hotel have a spa?

There are no spa services available at this guesthouse.

How close is The Palms Hotel to downtown Key West?

The Palms Hotel is 0.7 mi away from Key West.

The Palms Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 485 out of 1000 reviews" "
Rating 8 - Good. 298 out of 1000 reviews" "
Rating 6 - Okay. 123 out of 1000 reviews" "
Rating 4 - Poor. 62 out of 1000 reviews" "
Rating 2 - Terrible. 32 out of 1000 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

GREG

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was extremely small and sparce. The ac was extremely loud and annoying. The breakfast was better than expected. Very expensive room for size and quality.

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Secure your parking place on the street before checking in. Other than that, you can’t ask for more.
Stayed 1 night in Feb 2024

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Very pretty hotel. Quiet area.
Stayed 1 night in Feb 2024

10/10 Excellent

CHRIS, Liverpool

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is old but well cared for. Our room had a balcony we could sit at. Pool area very nice and breakfast was good.
Stayed 1 night in Feb 2024

10/10 Excellent

Martin, Saline

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Easy check-in. Comfortable room.
Stayed 1 night in Feb 2024

6/10 Okay

Jill

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Shower water never got hot. Front door had 1/2” gap so the AC was not able to keep the humors out. Room was damp. Great breakfast, pool area and tiki was very nice.
Stayed 2 nights in Feb 2024

8/10 Good

maryann

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice, clean
Stayed 2 nights in Jan 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming and Quaint
We loved this place. Our room was on the small side but tasteful and the pool and bar was right outside our door. The patio furniture by the pool was comfortable and the breakfast was the best of our 3 week trip. The only complaint we had was parking, but we lucked out and procured a spot close by. Duval Street very walkable from our location.
Stayed 1 night in Jan 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, room comfort
Stayed 4 nights in Jan 2024