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Hotel Los Lagos Spa & Resort

3.5 star property
Family-friendly 3.5-star hotel near Arenal Volcano

Choose dates to view prices

Photo gallery for Hotel Los Lagos Spa & Resort

Indoor pool, 11 outdoor pools, pool umbrellas, sun loungers
Lake
Standard Room, Accessible, Mountain View | Safe
Breakfast, lunch, dinner served; international cuisine
Shower, free toiletries, hair dryer, towels
Reviews
9.4

Exceptional

Popular amenities

  • Hot Tub
  • Breakfast included
  • Pool
  • Spa
  • Free WiFiFree WiFiFree WiFi
  • Parking includedParking includedParking included

Explore the area

Map
6 km oeste del Parque Central, Área del Volcán Arenal, La Fortuna, 21007
  • Popular LocationLos Lagos Hot Springs2 min walk
  • Popular LocationKalambu Hot Springs11 min walk
  • Popular LocationBaldi Hot Springs12 min walk

Room options

View all photos for Superior Room, Mountain View

Superior Room, Mountain View | In-room safe, free WiFi, bed sheets

Superior Room, Mountain View

8.9/10 Excellent
  • 646 sq ft
  • Mountain view
  • Sleeps 6
  • 2 Queen Beds OR 2 Queen Beds and 2 Twin Futons

View all photos for Standard Room, Accessible, Mountain View

In-room safe, free WiFi, bed sheets

Standard Room, Accessible, Mountain View

9/10 Wonderful
  • 431 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds OR 1 Queen Bed

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About the neighborhood

La Fortuna

In La Fortuna .With a stay at this La Fortuna hotel, you'll be steps from Los Lagos Hot Springs and within a 10-minute walk of Paradise Hot Springs. Also, Kalambu Hot Springs is within half a mile (1 km) and Baldi Hot Springs is within 2 miles (3 km).

What's nearby

  • Los Lagos Hot Springs - 2 min walk
  • Paradise Hot Springs - 10 min walk
  • Kalambu Hot Springs - 11 min walk
  • Baldi Hot Springs - 12 min walk
  • Arenal Volcano - 16 min drive

Getting around

  • Juan Santamaria Intl. Airport (SJO) - 175 min drive

Restaurants

  • La Cava Pizza a la Leña - 4 min drive
  • Virgita Ristorante - 12 min walk
  • Agua Ardiente Pool Bar - 7 min drive
  • Ave Restaurant - 7 min drive
  • Red Frog Coffee Roaster - 4 min drive

About this property

Hotel Los Lagos Spa & Resort

Family-friendly 3.5-star hotel near Arenal Volcano
As a guest of Hotel Los Lagos Spa & Resort, you'll find a full-service spa, hot springs, and 11 outdoor swimming pools. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A business center and 2 meeting rooms are available. Event space at this hotel measures 5382 square feet (500 square meters) and includes conference space. An indoor pool, a children's pool, and a nightclub are also featured at the family-friendly Hotel Los Lagos Spa & Resort. A roundtrip airport shuttle and an area shuttle are available for a fee. Free self parking is available.

This 3.5-star La Fortuna hotel is smoke free.

  • 96 guestrooms or units
  • 5382 sq ft of conference space
  • 500 sq m of conference space
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Self-service laundry
  • Front desk (limited hours)
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Hotel Los Lagos Spa & Resort offers 96 air-conditioned accommodations with safes and hair dryers. Plasma televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Fangus. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily. There are hot springs on site.

Languages

English, Spanish

Property amenities

Family friendly

  • 11 outdoor pools
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • 11 outdoor pools
  • Children's pool
  • Full-service spa
  • Hiking/biking trails
  • Horseback riding/rentals
  • Hot springs
  • Indoor pool
  • Nightclub
  • Spa tub
  • Waterslide
  • Ziplining

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Accessible shuttle
  • No elevator
  • Pool access ramp on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible spa
  • Wheelchairs on site

Room amenities

Entertainment

  • Plasma TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Limited room service

More

  • Air conditioning
  • LED lighting
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

The front desk is open daily from 6:00 AM - 10 PM
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property uses solar energy, plus a grey water recycling system
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. This property uses solar energy, plus a grey water recycling system.
    For guests' safety, the property includes a fire extinguisher, a security system, and a first aid kit in each accommodation. Contactless check-in and contactless check-out are available.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Hotel Los Lagos Spa & Resort
Hotel Los Lagos Spa & Resort Fortuna
Los Lagos Spa
Los Lagos Spa Fortuna
Hotel Los Lagos Spa Resort La Fortuna
Hotel Los Lagos Spa Resort
Los Lagos Spa La Fortuna
Los Lagos Hotel Spa And Resort
Los Lagos Spa & La Fortuna
Hotel Los Lagos Spa & Resort Hotel
Hotel Los Lagos Spa & Resort La Fortuna
Hotel Los Lagos Spa & Resort Hotel La Fortuna

Frequently asked questions

How close is Hotel Los Lagos Spa & Resort to the airport?

Hotel Los Lagos Spa & Resort is 4.8 mi (10-min drive) away from the La Fortuna (FON-Arenal) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Los Lagos Spa & Resort?

As of May 28, 2024, prices found for a 1-night stay for 2 adults at Hotel Los Lagos Spa & Resort on Jun 5, 2024 start from $149.64, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Los Lagos Spa & Resort have an airport shuttle?

Hotel Los Lagos Spa & Resort offers an airport shuttle.

Does Hotel Los Lagos Spa & Resort offer free breakfast?

Hotel Los Lagos Spa & Resort offers free buffet breakfast every day from 6:30 AM to 9:30 AM.

Is there a casino at Hotel Los Lagos Spa & Resort?

No, there is no casino at this hotel.

What time is check-in at Hotel Los Lagos Spa & Resort?

Check-in start time: 3 PM; Check-in end time: 11 PM.

Is there free parking at Hotel Los Lagos Spa & Resort?

This hotel offers free self parking.

Does Hotel Los Lagos Spa & Resort have a pool?

Hotel Los Lagos Spa & Resort features 11 outdoor pools, an indoor pool, and a children's pool.

Does Hotel Los Lagos Spa & Resort have a restaurant?

Hotel Los Lagos Spa & Resort is home to Las Palmas, which features international cuisine.

Does Hotel Los Lagos Spa & Resort have a spa?

Pamper yourself with a day at Fangus, where you can enjoy hot stone massages, body wraps, and mani/pedis.

How close is Hotel Los Lagos Spa & Resort to downtown La Fortuna?

Hotel Los Lagos Spa & Resort is 1 mi away from Arenal Hot Springs.

Hotel Los Lagos Spa & Resort Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 836 out of 1069 reviews" "
Rating 8 - Good. 177 out of 1069 reviews" "
Rating 6 - Okay. 31 out of 1069 reviews" "
Rating 4 - Poor. 15 out of 1069 reviews" "
Rating 2 - Terrible. 10 out of 1069 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Deisi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Feb 2024

10/10 Excellent

Charles

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good time
Stayed 1 night in Feb 2024

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

8/10 Good

Jen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property! Pools and hot springs were amazing. A few things could have made the trip even more amazing. The rooms need an update. The grounds are so beautiful but the rooms are just ok. The shuttle service used for the zip lining should be available for the observatory as well. My son hurt himself badly on the water slide, pool too shallow. He landed in the pool on his heels, bruising them very badly. More benches around the property would be nice. We never saw an ice machine or places to fill waterbottles but maybe we missed them.
Stayed 2 nights in Feb 2024

8/10 Good

Leanne

Stayed 3 nights in Feb 2024

6/10 Okay

Abigail

Our room was spacious but awkward. Lighting was weird and bathroom smelled like urine when we showered due to the humidity. Rooms are minimalistic but comfortable. Great views of the volcano from the superior rooms. Hike to lookout was steep but awesome. Property is really nice but rooms could use some improvement.
Stayed 2 nights in Feb 2024

10/10 Excellent

Wendella

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Location and Comfortable
Our stay at Los Lagos was very enjoyable. We had a lot of rain but it was warm and it didn't keep us from exploring or using the hot springs pools or taking a few tours.
Stayed 3 nights in Feb 2024

6/10 Okay

Abby

Liked: Amenities
Disliked: Staff & service
The property a beautiful but customer service could use some improvement. We walked up to the main restaurant to eat and were ignored and not greeted. The bar greeted us much bettter and we are there. Also the shuttle drivers drive by you or rush away if you don’t call them first.
Stayed 1 night in Feb 2024

10/10 Excellent

Baljit, Hicksville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and a must stay when in Costa Rica. The property is so serene and gives you such a beautiful vibe throughout your stay. Loved the hot springs, the pool bar and food options! The only negative was that we needed to get shuttles to get around the hotel. But it’s understandable as it’s a big property, but that won’t deter me from staying again in this property. The break fast was amazing and had so many choices to choose from. All in all…It definitely lives up to our expectations!
Stayed 1 night in Feb 2024

10/10 Excellent

Ravi, Manlius

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2024