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SureStay Plus Hotel by Best Western Lubbock Medical Center

2.5 star property
Hotel near Texas Tech University in Lubbock

Choose dates to view prices

Photo gallery for SureStay Plus Hotel by Best Western Lubbock Medical Center

Lobby
Outdoor pool
Exterior
Standard Room, 2 Queen Beds, Non Smoking, Kitchenette | Desk, laptop workspace, free rollaway beds, WiFi
Lobby
Reviews
7.2

Good

Popular amenities

  • Pet friendlyPet friendlyPet friendly
  • Breakfast includedBreakfast includedBreakfast included
  • Pool
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry

Explore the area

Map
3901 19th Street, Lubbock, TX, 79410
  • Popular LocationCovenant Lakeside Hospital6 min walk
  • Popular LocationTexas Tech University3 min drive
  • Popular LocationUniversity Medical Center3 min drive
  • AirportLubbock, TX (LBB-Preston Smith Intl.)13 min drive

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Desk, laptop workspace, free rollaway beds, WiFi

Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, free rollaway beds, WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.6/10 Very Good
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Desk, laptop workspace, free rollaway beds, WiFi

Standard Room, 1 Queen Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, free rollaway beds, WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.5/10 Very Good
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Kitchenette

Desk, laptop workspace, free rollaway beds, WiFi

Standard Room, 1 Queen Bed, Non Smoking, Kitchenette

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Kitchenette

Desk, laptop workspace, free rollaway beds, WiFi

Standard Room, 1 King Bed, Non Smoking, Kitchenette

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Kitchenette

Standard Room, 2 Queen Beds, Non Smoking, Kitchenette | Desk, laptop workspace, free rollaway beds, WiFi

Standard Room, 2 Queen Beds, Non Smoking, Kitchenette

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (with Sofabed)

Desk, laptop workspace, free rollaway beds, WiFi

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (with Sofabed)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, free rollaway beds, WiFi

Standard Room, 1 King Bed, Accessible, Non Smoking

9.1/10 Wonderful
  • Sleeps 2
  • 1 King Bed

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Exterior
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About the neighborhood

Lubbock

City center stay.Your stay at this Lubbock hotel places you within a 10-minute walk of Covenant Lakeside Hospital and Maxey Park. Texas Tech University and United Supermarkets Arena are also within 2 miles (3 km).

What's nearby

  • Covenant Lakeside Hospital - 6 min walk
  • United Supermarkets Arena - 18 min walk
  • Jones AT&T Stadium - 3 min drive
  • Texas Tech University - 3 min drive
  • University Medical Center - 3 min drive

Getting around

  • Preston Smith Intl. Airport (LBB) - 13 min drive

Restaurants

  • McDonald's - 3 min drive
  • Sonic Drive-In - 3 min drive
  • Rosa's Café & Tortilla Factory - 3 min drive
  • J&M Bar-b-q - 2 min drive
  • Arandas Taqueria - 2 min drive

About this property

SureStay Plus Hotel by Best Western Lubbock Medical Center

Hotel near Texas Tech University in Lubbock
SureStay Plus Hotel by Best Western Lubbock Medical Center offers its guests an outdoor pool and a fitness center. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi and wired Internet are free in public spaces.

Business amenities include a business center and 2 meeting rooms. Event space at this hotel measures 1636 square feet (152 square meters) and includes conference space. A terrace, a vending machine, and laundry facilities are also featured at the business-friendly SureStay Plus Hotel by Best Western Lubbock Medical Center. Free self parking is available.

This Lubbock hotel is smoke free.

  • 112 guestrooms or units
  • 1636 sq ft of conference space
  • 152 sq m of conference space
  • Continental breakfast (free)
  • Business facilities
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Terrace
  • ATM
  • No smoking on site
  • Bar or lounge
SureStay Plus Hotel by Best Western Lubbock Medical Center offers 112 air-conditioned accommodations with hair dryers and complimentary toiletries. Accommodations offer separate sitting areas. Satellite television is provided. Bathrooms include shower/tub combinations with hydromassage showerheads, and spring water baths.

This Lubbock hotel provides wireless Internet access (speed: 25+ Mbps) for a surcharge. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Free rollaway/extra bed
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Free continental breakfast available daily
  • A bar/lounge

Things to do

  • Gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 50-inch TV with satellite channels

Bedroom

  • Bedsheets provided
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Spring water bathtub
  • Towels

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 AM
Early check-in subject to availability
An early check-in fee will be charged
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 15 per pet, per night, plus a deposit of USD 100 per stay
  • Weight limit: 80 lbs per pet
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: USD 0.00 per stay (rates may vary)
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. 
    This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Baymont Inn Hotel Lubbock
Baymont Inn Lubbock
Best Western Plus Palms Hotel Lubbock
SureStay Plus Hotel Best Western Lubbock
SureStay Plus Best Western Lubbock
Baymont Inn Suites Lubbock
SureStay Plus Hotel by Best Western Lubbock Medical Center Hotel

Frequently asked questions

How close is SureStay Plus Hotel by Best Western Lubbock Medical Center to the airport?

SureStay Plus Hotel by Best Western Lubbock Medical Center is 8.8 mi (13-min drive) away from the Preston Smith Intl. Airport (LBB) airport, the closest popular airport to the property.

How much does it cost to stay at SureStay Plus Hotel by Best Western Lubbock Medical Center?

As of May 26, 2024, prices found for a 1-night stay for 2 adults at SureStay Plus Hotel by Best Western Lubbock Medical Center on Jun 2, 2024 start from $57.6, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does SureStay Plus Hotel by Best Western Lubbock Medical Center have an airport shuttle?

Airport shuttle services are not available at SureStay Plus Hotel by Best Western Lubbock Medical Center.

Does SureStay Plus Hotel by Best Western Lubbock Medical Center offer free breakfast?

SureStay Plus Hotel by Best Western Lubbock Medical Center offers free continental breakfast every day.

Is there a casino at SureStay Plus Hotel by Best Western Lubbock Medical Center?

No, there is no casino at this hotel.

What time is check-in at SureStay Plus Hotel by Best Western Lubbock Medical Center?

Check-in start time: 4:00 PM; Check-in end time: 11:00 AM. A fee applies for early check-in.

Is there free parking at SureStay Plus Hotel by Best Western Lubbock Medical Center?

This hotel offers free self parking.

Does SureStay Plus Hotel by Best Western Lubbock Medical Center have a pool?

SureStay Plus Hotel by Best Western Lubbock Medical Center features an outdoor pool. Pool access starts at 10:00 AM.

Does SureStay Plus Hotel by Best Western Lubbock Medical Center have a spa?

There are no spa services available at this hotel.

How close is SureStay Plus Hotel by Best Western Lubbock Medical Center to downtown Lubbock?

SureStay Plus Hotel by Best Western Lubbock Medical Center is 2.5 mi away from Lubbock.

SureStay Plus Hotel by Best Western Lubbock Medical Center Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 310 out of 1001 reviews" "
Rating 8 - Good. 286 out of 1001 reviews" "
Rating 6 - Okay. 165 out of 1001 reviews" "
Rating 4 - Poor. 129 out of 1001 reviews" "
Rating 2 - Terrible. 111 out of 1001 reviews" "

7.2/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Holly

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked a last minute hotel for Lubbock on the way to view the Eclipse near Austin. I needed a clean, safe hotel. This fit all my expectations. The mattresses were surprisingly nice, especially for the price of the hotel. Breakfast was busy, but they kept the food platters full. Check-in was fast and efficient, the evening auditor was friendly and very helpful. Checkout was fast and efficient and the clerk at the desk was also friendly. The hotel was quite clean. I was impressed with this establishment, I couldn't hear any noise while in my room, even when a loud child was walking in the hallway. Thank you for providing a port-in-storm. :)
Stayed 1 night in Apr 2024

10/10 Excellent

Emily

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We had a great time here. Everything was clean, the staff were all very friendly, and the breakfast was great!
Stayed 2 nights in Feb 2024

2/10 Terrible

todd

Business traveler, Traveled with partner
Disliked: Staff & service, property conditions & facilities
I would never stay there again , if I have to i will sleep in car next time before that hotel , woke up to get breakfast nothing was filled up all the food was gone our hotel door was broken it almost didn’t shut come to find out the sheets didn’t look like there were washed . and my in laws stayed there and i didn’t realize at the last moment they said last time they had bugs there not a good hotel .
Stayed 1 night in Feb 2024

4/10 Poor

Isaiah

Disliked: Cleanliness, property conditions & facilities
My room had the smell of mold
Stayed 1 night in Feb 2024

10/10 Excellent

Fred

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Jaden

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities
It was comfortable. I would stay here again.
Stayed 7 nights in Jan 2024

8/10 Good

Kandyce

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was very delightful! Our flight arrived early and Patel was very welcoming by letting us check in early so we could get ready for the Tech game. Our room was nice, and very comfortable. Overall, Patel and the staff had great customer service. We will be staying here our next visit to Lubbock!
Stayed 1 night in Feb 2024

10/10 Excellent

Alexander

Convenient
Stayed 5 nights in Jan 2024

10/10 Excellent

Jacque

Stayed 5 nights in Jan 2024