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Hotel Playa Mazatlan

3.0 star property
3-star beachfront hotel near Cerritos Beach

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Photo gallery for Hotel Playa Mazatlan

5 outdoor pools, pool umbrellas, sun loungers
Front of property
Habitación estándar Vista al Mar Todo Incluido | Beach/ocean view
Porch
Gym
Reviews
8.2

Very good

Popular amenities

  • Pool
  • SpaSpaSpa
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant

Explore the area

Map
Av. Playa Gaviotas 202, Mazatlán, SIN, 82110
  • Popular LocationThe Mazatlan Malecón10 min walk
  • Popular LocationEl Cid Country Club Golf Course5 min drive
  • Popular LocationMazatlán Aquarium6 min drive
  • AirportMazatlan, Sinaloa (MZT-General Rafael Buelna Intl.)33 min drive

Room options

View all photos for Habitación 1 cama King todo incluido

Habitación 1 cama King todo incluido | Premium bedding, in-room safe, desk, iron/ironing board

Habitación 1 cama King todo incluido

10/10 Exceptional
  • Sleeps 2
  • 1 King Bed

View all photos for Habitacion Estandar Vista al Mar solo hospedaje

Habitacion Estandar Vista al Mar solo hospedaje | Beach/ocean view

Habitacion Estandar Vista al Mar solo hospedaje

  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Habitacion Estandar solo hospedaje

Premium bedding, in-room safe, desk, iron/ironing board

Habitacion Estandar solo hospedaje

8.5/10 Very Good
  • Sleeps 4
  • 2 Double Beds

View all photos for Habitación estándar todo incluido

Premium bedding, in-room safe, desk, iron/ironing board

Habitación estándar todo incluido

8.6/10 Very Good
  • Sleeps 4
  • 2 Double Beds

View all photos for Habitación estándar Vista al Mar Todo Incluido

Habitación estándar Vista al Mar Todo Incluido | Premium bedding, in-room safe, desk, iron/ironing board

Habitación estándar Vista al Mar Todo Incluido

8.6/10 Excellent
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Habitación de Lujo todo incluido

Habitación de Lujo todo incluido | Premium bedding, in-room safe, desk, iron/ironing board

Habitación de Lujo todo incluido

8/10 Very Good
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior
Viaggio Resort Mazatlán
Pool
All inclusive
Kids pool
Waterslide
4.4 out of 5, Excellent, (792)
The price is $171
per night
$204 total
includes taxes & fees
Jun 9 - Jun 10
Viaggio Resort Mazatlán

About the neighborhood

Mazatlán

On the beach.A stay at this Zona Dorada hotel places you steps from Sea Shell City Museum and within a 5-minute walk of Punta Camaron Beach. The Mazatlan Malecón and Islands and Protected Areas of the Gulf of California are also within half a mile (1 km).

What's nearby

  • The Mazatlan Malecón - 10 min walk
  • Teodoro Mariscal Stadium - 4 min drive
  • El Cid Country Club Golf Course - 5 min drive
  • Mazatlán Aquarium - 6 min drive
  • Olas Altas Beach - 16 min drive

Getting around

  • General Rafael Buelna Intl. Airport (MZT) - 33 min drive

Restaurants

  • Panamá Zona Dorada - 4 min walk
  • Pancho's Restorant - 2 min walk
  • Joe's Oyster Bar - 2 min walk
  • Cheers - 6 min walk
  • Margaritas Restaurant - 3 min walk

About this property

Hotel Playa Mazatlan

3-star beachfront hotel near Cerritos Beach
Some rates at Hotel Playa Mazatlan are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

As a guest of Hotel Playa Mazatlan, you'll find a full-service spa, a water park, and 5 outdoor swimming pools. There are 6 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a beach bar, and a poolside bar. WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. A children's pool, a fitness center, and a sauna are also featured at the family-friendly Hotel Playa Mazatlan. Limited free parking is available on a first-come, first-served basis.

This 3-star Mazatlán hotel is smoke free.

  • 400 guestrooms or units
  • 6 dining venues
  • 2 bars or lounges
  • Meeting rooms
  • Built in 1955
  • Deli
  • Kid's club (free)
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Television in lobby
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar on the beach
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
Hotel Playa Mazatlan offers 400 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to balconies or patios. Beds feature premium bedding. 32-inch flat-screen televisions come with premium satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Mazatlán hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily. Children under 13 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Languages

English, Spanish

Property amenities

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Snack bar/deli
  • Water park (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free secured self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • 2 bars/lounges
  • 6 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 5 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Children's pool
  • Foosball table
  • Free children's club
  • Full-service spa
  • Gym
  • Sauna
  • Shopping
  • Table tennis
  • TV in common areas
  • Water park

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Outdoor space

  • Balcony/patio

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Hotel Mazatlan
Hotel Mazatlan Playa
Hotel Playa
Hotel Playa Mazatlan
Mazatlan Hotel
Mazatlan Hotel Playa
Mazatlan Playa
Playa Hotel Mazatlan
Playa Mazatlan
Playa Mazatlan Hotel
Hotel Mazatlan Mexico Playa
Mazatlan Inclusive Inclusive
Hotel Playa Mazatlan
Hotel Playa Mazatlan - All Inclusive Mazatlan
Hotel Playa Mazatlan - All Inclusive All-inclusive property

Frequently asked questions

How close is Hotel Playa Mazatlan to the airport?

Hotel Playa Mazatlan is 16.2 mi (33-min drive) away from the General Rafael Buelna Intl. Airport (MZT) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Playa Mazatlan?

As of May 26, 2024, prices found for a 1-night stay for 2 adults at Hotel Playa Mazatlan on May 29, 2024 start from $134.58, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Playa Mazatlan have an airport shuttle?

Airport shuttle services are not available at Hotel Playa Mazatlan.

How close is Hotel Playa Mazatlan to the beach?

This hotel is on the beach. Don't forget your sunscreen!

Does Hotel Playa Mazatlan offer free breakfast?

Hotel Playa Mazatlan does not offer free breakfast.

Is there a casino at Hotel Playa Mazatlan?

No, there is no casino at this hotel, but Casino del Rey (5-min walk) and MonteCarlo Casino (6-min walk) are nearby.

What time is check-in at Hotel Playa Mazatlan?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Hotel Playa Mazatlan?

This hotel offers free self parking.

Does Hotel Playa Mazatlan have a pool?

Hotel Playa Mazatlan features 5 outdoor pools and a children's pool.

Does Hotel Playa Mazatlan have a restaurant?

There are 6 onsite restaurants, offering options like Mexican cuisine, a beachfront location, and ocean views.

Does Hotel Playa Mazatlan have a spa?

This hotel has a spa, which features body scrubs, body treatments, and facials.

How close is Hotel Playa Mazatlan to downtown Mazatlán?

Hotel Playa Mazatlan is 2.6 mi away from Mazatlán.

Hotel Playa Mazatlan Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 502 out of 1003 reviews" "
Rating 8 - Good. 258 out of 1003 reviews" "
Rating 6 - Okay. 117 out of 1003 reviews" "
Rating 4 - Poor. 71 out of 1003 reviews" "
Rating 2 - Terrible. 55 out of 1003 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Willie

Liked: Cleanliness

10/10 Excellent

Gary

Business traveler
Liked: Cleanliness, staff & service
room smell moldy
Stayed 1 night in Feb 2024

10/10 Excellent

Abram

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 4 nights in Feb 2024

6/10 Okay

Oscar

Traveled with family and small children
Disliked: Staff & service
Did not like that it was overpacked with people.. some staff were rude. Did not like the fact that we couldn’t get late check out
Stayed 5 nights in Feb 2024

6/10 Okay

Oscar

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with family
We have stay here before and we had nothing but good times but this time it was crowded and the service was low quality some of the stuff were rud and like they did not want to be there.also we try to request a late check out since our flight was later in the afternoon and of course they had the room already book ., the times before wasn’t a problem , very disappointed on this hotel., time to look for new place to spend our family vacation
Stayed 4 nights in Feb 2024

10/10 Excellent

Daisy, Alexander

Traveled with family and small children, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! My son nedded medical attention and the doctor on call was very helpful he was there in 10 minutes on Christmas Day!!I highly recommend this place !!
Stayed 2 nights in Dec 2023

10/10 Excellent

Ausencio Gerardo Mendoza

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 3 nights in Feb 2024

8/10 Good

Maria

Traveled with family
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Close distance from malecón
We stayed here for a week and opted-out of the all-inclusive because we wanted to explore the city. Traveled with 3 children under 5yo. With that in mind I'd like to share our experience Pros: family friendly hotel, there are a few pool options for children. There are palapas right on the beach, with local vendors who come up to sell different things. Breakfast buffet provides an array of food options, they seem to change the menu every other day but overall it was good & the views to the open seating are stunning! Rooms are comfortable and spacious. There's an Oxxo within walking distance. Cons: some pool amenities weren't working in the children's pools. The water over at the boat pool was ice cold the week we were there (February) & was always empty because of that reason. Some areas to the hotel need some work. Id rate their customer service a 2/10, we had an issue where they charged us an extra week & weren't able to get a full refund despite me speaking to a manager onsite! They're super stingy with the pool towels so don't loose them or that'll be an additional charged at checkout! From what we saw & prior all inclusive hotel experience, this resort isn't worth the money for allinclusive, their restaurant options are very limited including the bars, so save yourself a couple hundred dollars & opt-out. I'm glad we did! We enjoyed their breakfast buffet & ventured out throughout our stay. Lots of local restaurants in the malecón & nearby area.
Stayed 4 nights in Feb 2024

6/10 Okay

Elizabeth

Disliked: Property conditions & facilities
This property is old and dated. The food was not good and the property needs to be upgraded. The main pool is located in the middle of the site and not beach front. I would not stay here again.
Stayed 4 nights in Feb 2024

8/10 Good

Carolina A

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024