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Viaggio Resort Mazatlán

4.5 star property
4.5-star beachfront resort near El Cid Country Club Golf Course

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Photo gallery for Viaggio Resort Mazatlán

3 outdoor pools, open 9:00 AM to 9:00 PM, sun loungers
View from room
Arcade
Deluxe Double Room, 1 King Bed, Ocean View | In-room safe, desk, laptop workspace, blackout drapes
Reception
Reviews
8.8

Excellent

Popular amenities

  • Breakfast available
  • Pool
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant

Explore the area

Map
Avenida Camaron Sabalo, Zona Dorada, Mazatlán, Sinaloa, 82100
  • Popular LocationEl Cid Country Club Golf Course17 min walk
  • Popular LocationMazatlán Aquarium7 min drive
  • Popular LocationMazatlan International Center8 min drive
  • AirportMazatlan, Sinaloa (MZT-General Rafael Buelna Intl.)35 min drive

Room options

View all photos for Deluxe Double Room, 1 King Bed, City View

Deluxe Double Room, 1 King Bed, City View | In-room safe, desk, laptop workspace, blackout drapes

Deluxe Double Room, 1 King Bed, City View

9.2/10 Wonderful
  • 345 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 1 King Bed, Ocean View

Deluxe Double Room, 1 King Bed, Ocean View | In-room safe, desk, laptop workspace, blackout drapes

Deluxe Double Room, 1 King Bed, Ocean View

9.2/10 Wonderful
  • 409 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Double Beds, City View

Deluxe Double Room, 2 Double Beds, City View | In-room safe, desk, laptop workspace, blackout drapes

Deluxe Double Room, 2 Double Beds, City View

10/10 Exceptional
  • 345 sq ft
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Double Room, 2 Double Beds, Ocean View

Deluxe Double Room, 2 Double Beds, Ocean View | In-room safe, desk, laptop workspace, blackout drapes

Deluxe Double Room, 2 Double Beds, Ocean View

9.8/10 Exceptional
  • 409 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Mazatlán

Beachfront retreat .Your stay at this Zona Dorada resort places you within 2 miles (3 km) of El Cid Country Club Golf Course and The Mazatlan Malecón. Playa Norte and Mazatlán Aquarium are also within 3 miles (5 km).
View more Resorts in MazatlánOpens in a new window

What's nearby

  • El Cid Country Club Golf Course - 17 min walk
  • The Mazatlan Malecón - 2 min drive
  • Mazatlán Aquarium - 7 min drive
  • Mazatlan International Center - 8 min drive
  • Cerritos Beach - 13 min drive

Getting around

  • General Rafael Buelna Intl. Airport (MZT) - 36 min drive

Restaurants

  • La Casa Club el Cid - 6 min walk
  • Rico's Café Zona Dorada - 2 min walk
  • Villa Italia - 1 min walk
  • F.I.S.H - 2 min walk
  • La Concha - 1 min walk

About this property

Viaggio Resort Mazatlán

4.5-star beachfront resort near El Cid Country Club Golf Course
Some rates at Viaggio Resort Mazatlán are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Viaggio Resort Mazatlán offers its guests a complimentary water park, 3 outdoor swimming pools, a waterslide, and a fitness center. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and 3 meeting rooms. A children's pool, a complimentary children's club, and a vending machine are also featured at the luxury Viaggio Resort Mazatlán. Free self parking is available.

This 4.5-star Mazatlán resort is smoke free.

  • 291 guestrooms or units
  • 2 dining venues
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Bar by the pool
Viaggio Resort Mazatlán offers 291 accommodations with laptop-compatible safes and hair dryers. Smart televisions come with premium cable channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Family friendly

  • 3 outdoor pools
  • Changing table
  • Children's games
  • Children's pool
  • Free children's club
  • Free water park access
  • Grocery/convenience store
  • Highchair
  • In-room babysitting (surcharge)
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available for a fee: MXN 359 for adults and MXN 215 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 3 outdoor pools
  • Children's pool
  • Free children's club
  • Free water park
  • Gym
  • Playground
  • TV in common areas
  • Waterslide
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • Smart TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Viaggio Resort Mazatlán

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MXN 500.0 per night.
  • Cribs (infant beds) are available for MXN 300.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 359 for adults and MXN 215 for children
  • Crib (infant bed) fee: MXN 300.0 per night
  • Rollaway bed fee: MXN 500.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM.
  • Pets and service animals are not allowed on site.

Property is also known as

Viaggio Resort Mazatlán Resort
Viaggio Resort Mazatlán Mazatlán
Viaggio Resort Mazatlán Resort Mazatlán

Frequently asked questions

How close is Viaggio Resort Mazatlán to the airport?

Viaggio Resort Mazatlán is 16.7 mi (36-min drive) away from the General Rafael Buelna Intl. Airport (MZT) airport, the closest popular airport to the property.

Does Viaggio Resort Mazatlán have an airport shuttle?

Airport shuttle services are not available at Viaggio Resort Mazatlán.

How close is Viaggio Resort Mazatlán to the beach?

This resort is on the beach. Don't forget your sunscreen!

Does Viaggio Resort Mazatlán offer free breakfast?

Free breakfast isn’t provided at Viaggio Resort Mazatlán, but buffet breakfast is offered for a fee of MXN 359 for adults and MXN 215 for children.

Is there a casino at Viaggio Resort Mazatlán?

No, there is no casino at this resort, but Casino del Rey (2-min drive) and MonteCarlo Casino (3-min drive) are nearby.

What time is check-in at Viaggio Resort Mazatlán?

Check-in begins at 3:00 PM.

Is there free parking at Viaggio Resort Mazatlán?

This resort offers free self parking.

Does Viaggio Resort Mazatlán have a pool?

Viaggio Resort Mazatlán features 3 outdoor pools and a children's pool. Guests can enjoy pool access from 9:00 AM to 9:00 PM.

Does Viaggio Resort Mazatlán have a restaurant?

There are 2 onsite restaurants, offering options like international cuisine, ocean views, and a poolside location.

Does Viaggio Resort Mazatlán have a spa?

There are no spa services available at this resort.

How close is Viaggio Resort Mazatlán to downtown Mazatlán?

Viaggio Resort Mazatlán is 0.6 mi away from El Encanto.

Viaggio Resort Mazatlán Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 492 out of 793 reviews" "
Rating 8 - Good. 180 out of 793 reviews" "
Rating 6 - Okay. 74 out of 793 reviews" "
Rating 4 - Poor. 24 out of 793 reviews" "
Rating 2 - Terrible. 23 out of 793 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Karla, Phoenix

Liked: Staff & service, property conditions & facilities
The room was not as clean as it looked. The cleaning staff does not change the cups in the rooms if they think they are clean. The floor was dirty and sheets were dirty too. Other than that everything was excellent.
Stayed 3 nights in Feb 2024

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was a bit hesitant to book but I’m glad I did. This is a new resort and everything was perfect from the staff, the location, the beds, and the view was the best part. I would definitely stay here again
Stayed 3 nights in Feb 2024

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to everything that we need
Stayed 2 nights in Feb 2024

6/10 Okay

Sandra

Disliked: Staff & service
Stayed 6 nights in Feb 2024

10/10 Excellent

Yazmin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful
Stayed 4 nights in Feb 2024

10/10 Excellent

William

Stayed 7 nights in Feb 2024

10/10 Excellent

Rene

Stayed 3 nights in Feb 2024

8/10 Good

Thomas

Stayed 7 nights in Feb 2024

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience ….
Stayed 3 nights in Feb 2024

8/10 Good

Carleen

Traveled with family
Nice new property if you don’t mind the afternoon loud bands playing till late night. As nice as it was it could have had a jacuzzi to enjoy. The pool water was barely warm more in the cold side. Not somewhere I would stay at again. I need more of a relaxing environment
Stayed 4 nights in Feb 2024