6/10 Okay
Tamara K.
Feb 26, 2024
Disliked: Staff & service
If I'm booking a room for 4 people and have 4 wrist bands, we should receive four lounge chairs on the beach! To pay an additional $50 per lounge chair, you should also get an unbrella. Pool area was too shady and blocked by the buildings. Our TV was broken as soon as we got the room and they had to put a new TV in the room. There was no shampoo in the dispenser. We asked for it to be filled and ran out again the nexty day. Obviously they did not fill the dispenser if it ran out the next day again.The breakfast menu said dishes with the coffee cup image next to it comes with coffee and orange juice and when we got the bill they charged us. When we inquired to the waitress when we got the bill they wouldn't adjust the bill and told us some long story of why that made no sense.
Tamara K.
Stayed 6 nights in Feb 2024