4/10 Poor
Cassandra
Traveled with partner
May 27, 2024
Liked: Cleanliness, staff & service
Disliked: Amenities
I booked this trip for my husband's 40th birthday. We rarely get the opportunity to travel. So, we were extremely excited for this trip. The first issue is that it takes forever to get an elevator ride. Then, the elevators were breaking down. The fire department had to come and "resuce" individuals out of it. We were on the 3rd floor. Which is not horrible to take the stairs if you dont have luggage. We had to take our luggage up and down the stairs. The room was clean. However, there is no mini fridge for personal use. No microwave, either. All of the dining is far away. So, you either walk miles or pay for an uber. Then sit in the traffic. The dining and drinks at the hotel are incredibly expensive for what you receive. I am disappointed because I feel as though his 40th birthday celebration was a bust. We were grateful for the kind staff. I wish, I could have left a positive review.