4/10 Poor
AMANDA
Traveled with group
Mar 3, 2024
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Let me first start off by saying check in day was great the young lady and the gentlemen that was working was the most sweetest ever. Thank you for your kindess. Now lets get down to the truth cause most these reviews is gonna have u thinking you have a great place. Night one, our room had absolutely no heat so we got moved to room number 2. That room had no heat either but after being in the car for almost 9 in a half hours i dealt with it. Got up to get to the airport. The only reason i was even in the area was due to my daughter being deployed for a year and me and her brother wanted to be there to tell her bye. We go to grab food cause lets just be honest traveling wears my body out and i really wanted to relax while the kids played in the pool so i could be prepared to travel back home early the next morning. We get back to the hotel during a freaking monsoon to only find ourselves stuck outside with nonworking keycards and our food. So now we r soaked like rats and that food we just spent $90 on has to be trashed. We get back to our room to find ourselves in a room so cold that we are literally using a hairdryer to get warm as we take turns taking hot showers. (Yes the showers are the best part of the trip). I finally decided im leaving that night only to have a horrible noise start next door that sound like someone was doing construction. That went on for 45 mins. I am the most easy going person you will ever meet but this was absolutely the worse experience EVER!
AMANDA
Stayed 2 nights in Mar 2024