4/10 Malo
esther
Viaje en pareja
29 oct. 2023
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This is my frist time making a review, because its really rthe first time i had so many problems in a hotel.
We payed so much money for the stay, and i didnt feel that it was worth it. The cleaning service is not good. The room wasnt clean. They left empty glads bottle of water in the room for days.
The staff doesnt manage all the informatiln. Each time they tell you something different. They room key barely works. Everytime we used to get to the room, we saw that it wasnt working and we had to come back to reception to ask for a new one.
The room is very very small. Thw bathroom also.
The sink wadnt draining the water for the first 3 days and we kept asking to fix it , and it took time for them to come.
I also kept my umbrella downstairs at the reception, and when i wanted to go out, and i needed my umbrella, they werent finding it because they gave to another guest.
I also bought a lot of cheese to take back home with me , and today in the morning, i went to get them to pack for the airport and i saw that the fridge wasnt working, conclusion: everything went to the garbage!!!
In conclusion, i wouldnt stay in this hotel again.
Dont recommend