Premier Inns Metro Center

2.5 star property
Family-friendly stay with outdoor pool in Phoenix

Choose dates to view prices

Photo gallery for Premier Inns Metro Center

Outdoor pool
Porch
Pillowtop beds, desk, WiFi, bed sheets
Lobby
Combined shower/tub, free toiletries, towels
Reviews
5.8

Popular amenities

  • Pet friendlyPet friendlyPet friendly
  • PoolPoolPool
  • Parking includedParking includedParking included
  • LaundryLaundryLaundry
  • Restaurant
  • BarBarBar

Explore the area

Map
10402 N Black Canyon Hwy, Phoenix, AZ, 85051
  • Popular LocationMetrocenter9 min walk
  • Popular LocationCastles N' Coasters11 min walk
  • Popular LocationGrand Canyon University9 min drive
  • AirportPhoenix, AZ (PHX-Sky Harbor Intl.)21 min drive

Room options

Deluxe King, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard King, Non-Smoking

  • Sleeps 2
  • 1 King Bed

Premier 2 Full Bed, Non-Smoking

  • Sleeps 4
  • 2 Double Beds

Premier King, Non-Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Accessible, Smoking

  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Standard King, Smoking

  • Sleeps 2
  • 1 King Bed

Deluxe 2 Full Bed, Non-Smoking

  • Sleeps 4
  • 2 Double Beds

Standard King, Non-Smoking, Accessible

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

Standard Room, 2 Double Beds, Smoking

  • 204 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 Double Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Double Bed

Similar properties

About the neighborhood

Phoenix

North Mountain stay.Within a 15-minute walk of this North Mountain hotel, you'll find Metrocenter and Castles N' Coasters. Grand Canyon University and Arizona State University-West Campus are also within 6 miles (10 km).

What's nearby

  • Metrocenter - 9 min walk
  • Castles N' Coasters - 11 min walk
  • Arizona State University-West Campus - 6 min drive
  • Grand Canyon University - 9 min drive
  • State Farm Stadium - 19 min drive

Getting around

  • 19th Avenue/ Dunlap Station - 4 min drive
  • Phoenix Sky Harbor Intl. Airport (PHX) - 22 min drive

Restaurants

  • In-N-Out Burger - 7 min walk
  • Starbucks - 9 min walk
  • Raising Cane's Chicken Fingers - 2 min walk
  • Chick-Fil-A - 12 min walk
  • Panera Bread - 7 min walk

About this property

Premier Inns Metro Center

Family-friendly stay with outdoor pool in Phoenix
Premier Inns Metro Center offers its guests an outdoor pool and a children's pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have WiFi for a fee.

A business center and meeting rooms are available. A vending machine, an arcade/game room, and laundry facilities are also featured at the family-friendly Premier Inns Metro Center. Free self parking is available.

  • 146 guestrooms or units
  • 2 levels
  • 4 buildings
  • Meeting rooms
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Game room or arcade
  • ATM
  • Bar or lounge
  • Dining venue
Premier Inns Metro Center offers 146 air-conditioned accommodations with complimentary toiletries. Beds feature pillowtop mattresses. Televisions come with premium cable channels.

Bathrooms include shower/tub combinations. In-room wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)) is available for a surcharge. Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Arcade/game room
  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: WiFi (USD 5.99 per night)
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: WiFi (USD 5.99 per night)

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour pool access
  • Arcade/game room
  • Children's pool
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Low-height counter and sink
  • No elevator
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Shower/bathtub combination
  • Towels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Maximum 2 (weight limit: 40 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: USD 5.99 per night (rates may vary)
  • Fee for wireless internet in public areas: USD 5.99 per night (rates may vary)
  • Pet deposit: USD 25 per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express.
    For guests' safety, the property includes a smoke detector in each accommodation. Contactless check-out is available.

We should mention

  • Pool access is available 24-hours a day.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.

Property is also known as

Premier Inns Metro Center Phoenix
Premier Metro Center Phoenix
Premier Inns Metro Center Hotel
Premier Inns Metro Center Phoenix
Premier Inns Metro Center Hotel Phoenix

Frequently asked questions

How close is Premier Inns Metro Center to the airport?

Premier Inns Metro Center is 9.1 mi (11-min drive) away from the Phoenix Deer Valley Airport (DVT) airport, the closest popular airport to the property.

How much does it cost to stay at Premier Inns Metro Center?

As of May 28, 2024, prices found for a 1-night stay for 2 adults at Premier Inns Metro Center on Jun 2, 2024 start from $84.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Premier Inns Metro Center have an airport shuttle?

Airport shuttle services are not available at Premier Inns Metro Center.

Does Premier Inns Metro Center offer free breakfast?

Premier Inns Metro Center does not offer free breakfast.

Is there a casino at Premier Inns Metro Center?

No, there is no casino at this hotel, but Desert Diamond Casino - West Valley (18-min drive) is nearby.

What time is check-in at Premier Inns Metro Center?

Check-in start time: 3 PM; Check-in end time: 3 AM.

Is there free parking at Premier Inns Metro Center?

This hotel offers free self parking.

Does Premier Inns Metro Center have a pool?

Premier Inns Metro Center features an outdoor pool and a children's pool. Guests can enjoy 24-hour pool access.

Does Premier Inns Metro Center have a restaurant?

Yes, there is a restaurant on site.

Does Premier Inns Metro Center have a spa?

There are no spa services available at this hotel.

How close is Premier Inns Metro Center to downtown Phoenix?

Premier Inns Metro Center is 9.5 mi away from Phoenix.

Premier Inns Metro Center Reviews

Reviews

5.8
Rating 10 - Excellent. 314 out of 1194 reviews" "
Rating 8 - Good. 173 out of 1194 reviews" "
Rating 6 - Okay. 150 out of 1194 reviews" "
Rating 4 - Poor. 128 out of 1194 reviews" "
Rating 2 - Terrible. 429 out of 1194 reviews" "

5.6/10

Cleanliness

6.6/10

Staff & service

5.2/10

Amenities

5.4/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

2/10 Terrible

Myriam

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
was dirty

10/10 Excellent

arminda

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love primer
We love staying here staff is all always great, quite place and we'll kept up
Stayed 1 night in Feb 2024

2/10 Terrible

Janet

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Filthy
The room was dirty hadn’t been,sweeped the door wouldn’t lock no batteries in remote dirty towel in the rest room
Dirty towel in bathroom
No batteries in remote
Dirty door wouldn’t lock right
Stayed 3 nights in Feb 2024

2/10 Terrible

trudi

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
This is by far the worst hotel I’ve ever stayed in. When I booked it, I knew it wasn’t top-of-the-line, but it’s way worse than what’s listed. Filthy dirty. seems to be a homeless hotel. Not only are they living in the rooms but they’re living all around the parking lot area. Extremely noisy. Did not feel safe at all.

10/10 Excellent

arminda

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

6/10 Okay

Luis

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 4 nights in Feb 2024

2/10 Terrible

Lorena

Disliked: Amenities, property conditions & facilities
It was a dump
Stayed 1 night in Feb 2024

2/10 Terrible

Christopher

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The last time I will book through hotels.com
The whole thing started badly with an extremely rude front desk person who we then found out was the manager, then we walk into a room that doesn't have the microwave that's promised in the booking, has dirty sheets on the bed little bits of crumbs all over the floor, and an unflushed toilet. The Wi-Fi that is said to be free in the booking info, you actually have to pay for daily, and most of the TV channels freeze every 15 minutes or so. Then I had a guest arrive and I was going to take him up to the office to provide them his ID as policy requires but I forgot mine in my room, and when I went to get it, security rushed up and stated because we didn't go straight to the office that we were being evicted. We were at the room less than 5 minutes. We called the hotels.com support and were told that there was nothing they could do, after they called the hotel and was told that this was the only issue. They escalated, for the next rep to call the hotel and have the staff lie and say that they saw us doing drugs on the property, which was not at all in any of the incident reports, and wasn't a thing 10 minutes before when the last rep called. Hotels.com support did nothing to help us through this, no way of refund, no help finding another stay, no potentially discounted stay for having to deal with this, and zero support for the customer. They wouldn't even look into the fact that drug use was never reported, and it was only later added when hotels.com escalated the issue.
Stayed 1 night in Feb 2024

4/10 Poor

Bo

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Leaves much to be desired.
I'm not one to leave unfavorable reviews but this place can use some work. The room was down right gross. Before entering the room there was a huge pile of trash in front of our door. Old food, clothing, even a car stereo. It had been there for a while, birds were picking at the bags. Stains all over the walls and floor. Non-smoking room reeked of cigarettes with batteries removed from the smoke alarms. Gang bangers partying, doing burnouts, screaming and fighting in the parking lot all night. It was just a buddy and I staying there for a single night so we made do. Had my family been with me we would have left. Also I should note that I understand you get what you pay for sometimes but at $150 a night I expected better.
Stayed 1 night in Feb 2024

2/10 Terrible

Cassandra

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities
The property was poorly maintained. Extremely noisy. Vagrants roaming. Dogs barking.woken up by people sitting in chairs outside my room having a noisy chat fest. Asked politely for quiet and got threatened, violently. Tried getting ice and cubes came out with black chunks. We were provided with one single serve coffee packet, that looked like something had chewed it open. No trash can in the bathroom. . Had to check out at 7:30 am,forcing me to cancel part of my business in town.due to threats of violence. This will now cost me more time and money, as I will now have to plan another trip to make up forthe lost time. This is unacceptable. I am a very disappointed customer.
Stayed 1 night in Feb 2024