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Novotel Queenstown Lakeside

4.0 star property
Family-friendly 4-star hotel with free WiFi

Choose dates to view prices

Novotel Queenstown Lakeside

Photo gallery for Novotel Queenstown Lakeside

Private spa tub
Minibar, in-room safe, desk, iron/ironing board
Standard Room, 1 King Bed, View | Minibar, in-room safe, desk, iron/ironing board
Minibar, in-room safe, desk, iron/ironing board
Interior

Overview of Novotel Queenstown Lakeside

Reviews
8.8

Excellent

Popular amenities

  • Hot TubHot TubHot Tub
  • Breakfast availableBreakfast availableBreakfast available
  • Parking availableParking availableParking available
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant

Check out the area

Map
Corner of Earl and Marine Parade, Queenstown, 9348
  • Popular LocationQueenstown Gardens1 min walk
  • Popular LocationKiwi and Birdlife Park9 min walk
  • Popular LocationSkyline Queenstown10 min walk
  • AirportQueenstown (ZQN-Queenstown Intl.)13 min drive

Room options

View all photos for Room, 1 King Bed, Lakeside

Minibar, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Lakeside

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Minibar, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds

Minibar, in-room safe, desk, iron/ironing board

Standard Double Room, 2 Double Beds

  • 280 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room, 2 Double Beds, Lakeside

Double Room, 2 Double Beds, Lakeside | Minibar, in-room safe, desk, iron/ironing board

Double Room, 2 Double Beds, Lakeside

  • 280 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room, 2 Double Beds, View

Minibar, in-room safe, desk, iron/ironing board

Standard Double Room, 2 Double Beds, View

  • 291 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed

Minibar, in-room safe, desk, iron/ironing board

Standard Room, 1 Queen Bed

  • 291 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, View

Minibar, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed, View

  • 291 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Crowne Plaza Hotel Queenstown, an IHG Hotel
Free WiFi
Restaurant
Air conditioning
Gym
4.4 out of 5, Excellent, (1001)
The price is $135
per night
$156 total
includes taxes & fees
May 2 - May 3
Crowne Plaza Hotel Queenstown, an IHG Hotel

About the neighborhood

Queenstown

Central Queenstown getaway .With a stay at this Queenstown City Centre hotel, you'll be steps from Williams Cottage and Queenstown Beach. Lake Wakatipu and Queenstown Gardens are also within half a mile (1 km).

What's nearby

  • Queenstown Gardens - 1 min walk
  • Queenstown Mall - 3 min walk
  • Skycity Queenstown Casino - 4 min walk
  • Kiwi and Birdlife Park - 9 min walk
  • Skyline Queenstown - 10 min walk

Getting around

  • Queenstown Intl. Airport (ZQN) - 13 min drive

Restaurants

  • Patagonia Chocolates - 4 min walk
  • The World Bar - 1 min walk
  • McDonald's - 4 min walk
  • Starbucks - 4 min walk
  • Cookie Time - 3 min walk

About this property

Novotel Queenstown Lakeside

Family-friendly 4-star hotel with free WiFi
Novotel Queenstown Lakeside offers its guests a spa tub and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business center and a meeting room. Event space at this hotel measures 646 square feet (60 square meters) and includes conference space. Tour/ticket assistance, multilingual staff, and ski storage are also featured at the family-friendly Novotel Queenstown Lakeside. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Queenstown hotel.

  • 1 building
  • 273 guestrooms or units
  • 4 levels
  • 646 sq ft of conference space
  • 60 sq m of conference space
  • Built in 1987
  • Childcare (surcharge)
  • Ski lift tickets
  • Ski equipment storage
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Dining venue
Novotel Queenstown Lakeside offers 273 accommodations with minibars and laptop-compatible safes. Rooms open to balconies or patios. A pillow menu is available. 21-inch LCD televisions come with satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Queenstown hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 50+ Mbps. Business-friendly amenities include desks, complimentary newspapers, and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), Czech, Dutch, English, French, German, Italian, Japanese, Korean, Portuguese, Russian, Spanish

Property amenities

Family friendly

  • Free crib
  • In-room babysitting (surcharge)
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Offsite parking available (NZD 23 per night); discounts available
  • Ski shuttle nearby
  • Valet parking on site (NZD 28 per night; includes in/out privileges)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:00 AM–10:30 AM for a fee: NZD 34 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle rentals
  • Bicycle storage
  • Gym
  • Ski passes
  • Ski storage
  • Spa tub
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 21-inch LCD TV with satellite channels
  • Streaming services

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Outdoor space

  • Balcony/patio

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products available
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
An early check-in fee will be charged
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 100 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately NZD 34 per person
  • Valet parking fee: NZD 28 per night (in/out privileges)
  • Nearby parking fee: NZD 23 per night (164 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash. This property uses eco-friendly cleaning products.
    For guests' safety, the property includes a smoke detector and window guards in each accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Up to 2 children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Qualmark® assigns an official star rating for accommodations in New Zealand. This Hotel property is rated 4 stars.
Official New Zealand Rating provided by Qualmark®

Property is also known as

Lakeside Novotel
Lakeside Novotel Queenstown
Novotel Lakeside
Novotel Lakeside Hotel
Novotel Lakeside Hotel Queenstown
Novotel Lakeside Queenstown
Novotel Queenstown
Novotel Queenstown Lakeside
Queenstown Lakeside
Queenstown Novotel
Novotel Gardens Queenstown
Novotel Queenstown Lakeside Hotel Queenstown
Novotel Queenstown Lakeside Hotel
Novotel Queenstown Lakeside Hotel
Novotel Queenstown Lakeside Queenstown
Novotel Queenstown Lakeside Hotel Queenstown

Frequently asked questions

How close is Novotel Queenstown Lakeside to the airport?

Novotel Queenstown Lakeside is 4.9 mi (13-min drive) away from the Queenstown Intl. Airport (ZQN) airport, the closest popular airport to the property.

How much does it cost to stay at Novotel Queenstown Lakeside?

As of Apr 18, 2024, prices found for a 1-night stay for 2 adults at Novotel Queenstown Lakeside on May 13, 2024 start from $118.89, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Novotel Queenstown Lakeside have an airport shuttle?

Airport shuttle services are not available at Novotel Queenstown Lakeside.

How close is Novotel Queenstown Lakeside to the beach?

This hotel is a short 2-minute walk from Queenstown Beach and 4.4 mi (14-min drive) from Frankton Beach. Don't forget your sunscreen!

Does Novotel Queenstown Lakeside offer free breakfast?

Free breakfast isn’t provided at Novotel Queenstown Lakeside, but buffet breakfast is offered for a fee of NZD 34 per person. It's available every day from 6 AM to 10:30 AM.

Is there a casino at Novotel Queenstown Lakeside?

No, there is no casino at this hotel, but Skycity Queenstown Casino (4-min walk) and SKYCITY Wharf Casino (6-min walk) are nearby.

What time is check-in at Novotel Queenstown Lakeside?

Check-in start time: 2 PM; Check-in end time: 5:30 AM. A fee applies for early check-in.

Is there free parking at Novotel Queenstown Lakeside?

Free parking is not available at this hotel. Valet parking is available for NZD 28 per night.

Does Novotel Queenstown Lakeside have a pool?

Novotel Queenstown Lakeside does not have a pool.

Does Novotel Queenstown Lakeside have a restaurant?

Yes, there is a restaurant on site.

Does Novotel Queenstown Lakeside have a spa?

There are no spa services available at this hotel.

How close is Novotel Queenstown Lakeside to downtown Queenstown?

Novotel Queenstown Lakeside is 0.2 mi away from Queenstown.

Novotel Queenstown Lakeside Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 520 out of 1002 reviews" "
Rating 8 - Good. 346 out of 1002 reviews" "
Rating 6 - Okay. 102 out of 1002 reviews" "
Rating 4 - Poor. 18 out of 1002 reviews" "
Rating 2 - Terrible. 16 out of 1002 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Arun Ram

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal for Queenstown
Stayed 6 nights in Jan 2024

8/10 Good

Jane

Stayed 3 nights in Jan 2024

10/10 Excellent

Shashikala

Traveled with family and small children, Traveled with family
Liked: Amenities
None
Stayed 3 nights in Jan 2024

10/10 Excellent

Jeff

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

4/10 Poor

Charles

Traveled with family
Stayed 1 night in Jan 2024

10/10 Excellent

jovina

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location Comfortable room
Stayed 4 nights in Dec 2023

10/10 Excellent

Hari

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast buffet is awesome. The staff are very friendly. The concierge is great and helped us find last minute activities. The onsite laundry is a life saver.
Stayed 3 nights in Dec 2023

10/10 Excellent

Rau

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved staying here all staff were very busy and friendly. Loved the closeness to everything, being able to sit in the courtyard. Next booking I will prefer to be on the ground floor, thankyou so much for making our holiday special
Stayed 6 nights in Jan 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great place to stay for my first trip to Queenstown. Loved it. I'd come back in a minute.
Stayed 3 nights in Jan 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities