My stay at Sandston was terrible. The front desk guy literally harassed, lied to me, controlled, pressured and manipulating me into checking out asap saying that they could only accommodate me for 3 nights instead of the 6 nights that I paid for.
Upon calling hotel.com they told me the reservation couldn’t be changed or cancelled, if I were to do that I wouldn’t get a refund but every day during my stay he was putting pressure on my constantly to check out before my check out date which was on February the 12, he even lied to me saying that they already issued me the refund. But upon checking my bank account I saw there no refund for the 3 nights he claimed.
That guy is a lying crook, maybe he was hoping I would check out without my refund and wanted to rent the room to somebody else, anyway I didn’t give in into his sickness and manipulation but I never want to stay in Sandston inn again.
There is no hot water for shower in the morning. One morning while taking a quick shower, the water just cut off completely I had to come out of the tub with the soap residue on me, and calling the front desk they told me the city was doing some work that’s why they had to cut off the water but I knew they were lying, after 10 mm They turned in back on.
The wifi was not working when I called front desk they kept making excuses saying it was because of the rain but it didn’t rain every day that their WiFi never worked.