El Cid = El Terrible : A timeshare plot wrapped in a locals hotel Posted Jul 26, 2012
This was just a BAD decision to stay here- 1)Front desk apathetic to any concerns (Diego,Paulo)- unable to fix a mattress that I couldn't sleep on because of the springs coming through. I didn't want a different room- just change out the mattress- no can do. Pillows were pancakes (had to request 4 additional at night). We called to discuss with front desk about the bed and and then asked for a manager/supervisor to help, but they could never bring him/her to phone. Called at night,same story- the run around. Walked to front desk to ask to speak- not there, I was told. Said they would take care of, but never did. 2) NO running water on our last day- unable to let us USE another room to take a shower and use bathroom! When the water came back on-pressure was just enough to wash you hair if you held the showerhead right over your head to let it drip the water out. 3)Sewer smell coming from the local pond outside our room. (didn't appear to have any filtration system- so had pretty funky smell as you approach the rooms) 4)If you think the timeshare salespeople are tough at the airport- wait until you get to the hotel and checkin- then it begins a piranha feeding frenzy.-Club Platinum,snorkel,scuba,massages,etc They are not discreet about what they are doing to each and every person that came throught the doors. (we had drinks in lobby and watched them in action- high-fiving each other after a sold deal- crazy. 4)Waiters are nice and I tipped for their service in appreciation.-they worked hard for you. 5)This is a locals hotel. I had a chance to visit with a few and they were here with their families- kiddos, aunts, uncles, grandparents,nieces, nephews. Very large groups. 6)Do NOT come here for the beach- the sand is fine- the ocean is loaded with ROCKS, ROCKS, ROCKS- not pebbles, BUT asphalt-type, jagged rocks! Wow-we found a 10x10ft area in isolated spots that we could wade in that was sand- as long as you didn't sway from that area. 7)Overall, just GO SOMEWHERE ELSE- !