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4.5 out of 5

"Excellent location. " More

By a verified traveler on Wed 03 Jan 2024

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Hotel Description

Enjoy free buffet breakfast at this Roanoke hotel

Close to airport

At this Roanoke hotel, you'll be within half a mile (1 km) of Valley View Mall and 6 miles (10 km) of St. Andrews Catholic Church. O. Winston Link Museum and Roanoke Visitor Center are also within 6 miles (10 km).

Free perks

This hotel features an indoor pool, a gym, and a restaurant. Traveling on business? Take advantage of the business center, free WiFi in public areas, and free airport shuttle. Relax with a drink at the bar/lounge and enjoy free perks like buffet breakfast and free self parking.

Room, 1 Double Bed, Accessible, Bathtub

Bed Count 1 Full Bed Maximum Occupancy 4 Max
$119* Per night/room Apr 3 - Apr 4

Room, Multiple Beds

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed (High Floor)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Double Beds (High Floor)

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Hyatt Place Roanoke Airport/Valley View Mall ratings based on 21 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hyatt Place Roanoke Airport/Valley View Mall

Everyone (9) Couples (2) Family (4)
5 out of 5
Excellent location.

Posted by on Jan 3, 2024

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Comment from Hotel Management

Jan 21, 2024 by Robin

Robert,Thank you for taking the time to share your experience regarding your recent stay at the Hyatt Place Roanoke Airport/Valley View Mall. Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Yours in Hospitality, Robin D. Lowery, Jr.

5 out of 5
Fine.

Posted by on Dec 19, 2023

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Comment from Hotel Management

Jan 21, 2024 by Robin

Debbie,Thank you for taking the time to share your experience regarding your recent stay at the Hyatt Place Roanoke Airport/Valley View Mall. Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Yours in Hospitality, Robin D. Lowery, Jr.

3 out of 5
Large renovation is happening to this hotel. There is noise from 8am to 6pm. Many parking spots have construction trucks parked in them. The lighting is not good, very dim. It is hidden behind a large Chinese buffet. Our window was covered with plastic wrap and blue painters tape. The air quality in the room felt stale. Both my daughter and I woke up with a sinus headache. Neither one of us felt sick or have any health issues.

Posted by , from Williamsburg on Oct 8, 2023

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Comment from Hotel Management

Oct 10, 2023 by Robin

Dear Anissa,Thank you for taking the time to share your feedback regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Yours in Hospitality, Robin D. Lowery, Jr.

4 out of 5
There is a lot of construction going on.

Posted by , from Williamsburg on Oct 6, 2023

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Comment from Hotel Management

Oct 6, 2023 by Robin

Thank you for your feedback. As noted on the website, we are undergoing renovations throughout the end of the year. We do hope you enjoyed your stay!

5 out of 5

Posted by , from Oakton on Jun 10, 2023

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Comment from Hotel Management

Jun 30, 2023 by Robin

Dear Joni,Thank you for taking the time to share your experience regarding your recent stay at our Hyatt Place Roanoke Airport/Valley View Mall. We very much appreciate and value your feedback and will share it with our team. Your responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive remarks. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Yours in Hospitality, Robin D. Lowery, Jr.

5 out of 5

Posted by on Jun 7, 2023

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Comment from Hotel Management

Jun 8, 2023 by Robin

Dear Norah,Thank you for taking the time to share your experience regarding your recent stay at the Hyatt Place Roanoke Airport/Valley View Mall. Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Yours in Hospitality, Robin D. Lowery, Jr.

5 out of 5

Posted by , from Oakton on Jan 23, 2023

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Comment from Hotel Management

Mar 6, 2023 by Sophia CSR

Dear Guest,Thank you for choosing us for your recent stay. It is heart-warming to receive a 5-star rating from our guests. We are glad that you had a nice stay with us. We are looking forward to serving you again on your future travels. We always welcome our guest's ideas and suggestions.

1 out of 5
I’m stuck on a plane, I haven’t checked in yet.

Posted by on Jan 20, 2023

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Comment from Hotel Management

Feb 13, 2023 by Sophia CSR

Dear Guest,Thank you for sharing your feedback with us! We apologise for the inconvenience faced. We have relayed your concerns to the management and highly recommend reaching out to the Front Desk for any issues regarding your stay for an immediate resolution.

5 out of 5
Nice rooms. Comfortable.

Posted by on Jan 6, 2023

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Comment from Hotel Management

Feb 13, 2023 by Sophia CSR

Dear Guest,Thank you for sharing your feedback. We are glad to know that you had a nice stay with us and liked our clean room. We will always ensure that we keep delighting you with our facilities and services. Our team is looking forward to hosting you again soon!

5 out of 5
Very vice. Close to everything

Posted by on Jun 21, 2022

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About the Hyatt Place Roanoke Airport/Valley View Mall

Location 5040 Valley View Blvd North, Roanoke, VA 24012

Property Features

Hyatt Place Roanoke Airport/Valley View Mall offers its guests an indoor pool and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served. Public spaces have free WiFi. A business center and a meeting room are available. Event space at this hotel measures 0 square feet (0 square meters) and includes conference space. The business-friendly Hyatt Place Roanoke Airport/Valley View Mall also features concierge services, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is free (available on request). Self parking is free.

  • 126 guestrooms or units
  • 6 levels
  • 0 sq ft of conference space
  • 0 sq m of conference space
  • Buffet breakfast (free)
  • Deli
  • Business facilities
  • Conference space
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Sofa bed
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Wireless internet access , High-speed internet access , Internet access (complimentary)

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Free long-term parking , Free self parking , Free RV, bus, truck parking

Transport

  • Train station: Roanoke Station (6.5 km / 4.1 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Free self parking, extended parking, and RV/bus/truck parking

Room Amenities

Hyatt Place Roanoke Airport/Valley View Mall offers 126 accommodations with coffee/tea makers and designer toiletries. Accommodations have separate sitting areas and are furnished with unspecified sofa beds. 42-inch flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations and hair dryers. This Roanoke hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

  • Sitting area
  • Pull-out sofa bed
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (on request)
  • Hair dryer
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free buffet breakfast.

Gallery Kitchen - Onsite bar. Guests can enjoy drinks at the bar. Open 24 hours.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking
  • Wheelchair accessible path of travel

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Hyatt Place Roanoke Airport/Valley View Mall offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Children stay free - maximum age 18
  • No rollaway/extra beds available
  • Smoke detector
  • Children stay free

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hyatt Place Airport/Valley
  • Hyatt Place Airport/Valley Hotel
  • Hyatt Place Airport/Valley Hotel Roanoke View Mall
  • Hyatt Place Roanoke Airport/Valley View Mall
  • Hyatt Place Roanoke Airport/Valley View Mall Hotel
  • Hyatt Place Airport/Valley View Mall Hotel
  • Hyatt Place Airport/Valley View Mall
  • Hyatt Roanoke Valley Mall
  • Hyatt Place Roanoke Airport/Valley View Mall Hotel
  • Hyatt Place Roanoke Airport/Valley View Mall Roanoke
  • Hyatt Place Roanoke Airport/Valley View Mall Hotel Roanoke

You should know

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.