Hyatt Regency Rochester

3.5 star property
Hotel near Rochester Riverside Convention Center, connected to the convention center in Rochester

Choose dates to view prices

Photo gallery for Hyatt Regency Rochester

Front of property - evening/night
Terrace/patio
Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe
Coffee shop
City view
Reviews
7.8

Good

Popular amenities

  • Pet friendlyPet friendlyPet friendly
  • Breakfast availableBreakfast availableBreakfast available
  • Parking availableParking availableParking available
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • Restaurant

Explore the area

Map
125 East Main Street, Rochester, NY, 14604
  • Popular LocationRochester Riverside Convention Center2 min walk
  • Popular LocationBlue Cross Arena7 min walk
  • Popular LocationStrong10 min walk
  • AirportRochester, NY (ROC-Greater Rochester Intl.)11 min drive

Room options

Room, 1 King Bed, River View (High Floor)

8.7/10 Excellent
  • 350 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds (High Floor)

7.7/10 Good
  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds

8.3/10 Very Good
  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, River View

8.1/10 Very Good
  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (High Floor)

8.2/10 Very Good
  • 350 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed (Skyline)

  • 700 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

7.1/10 Good
  • 350 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, River View

8.3/10 Very Good
  • 350 sq ft
  • River view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed

8.9/10 Excellent
  • 350 sq ft
  • Sleeps 4
  • 1 King Bed

Similar properties

About the neighborhood

Rochester

City center stay.You'll be steps from Rochester Riverside Convention Center and within a 10-minute walk of Blue Cross Arena with a stay at this Downtown Rochester hotel. Eastman School of Music and Strong are also within half a mile (1 km).

What's nearby

  • Rochester Riverside Convention Center - 2 min walk
  • Blue Cross Arena - 7 min walk
  • Eastman School of Music - 8 min walk
  • Strong - 10 min walk
  • University of Rochester - 4 min drive

Getting around

  • Rochester Station - 10 min walk
  • Greater Rochester Intl. Airport (ROC) - 11 min drive

Restaurants

  • Dinosaur Bar-B-Que - 7 min walk
  • Bar Bantam - 4 min walk
  • Fifth Frame Brewing - 6 min walk
  • Branca Midtown - 5 min walk
  • Reynolds Arcade - 4 min walk

About this property

Hyatt Regency Rochester

Hotel near Rochester Riverside Convention Center, connected to the convention center in Rochester
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and meeting rooms.

WiFi is free in public spaces. A fitness center, a terrace, and a vending machine are also featured at the business-friendly Hyatt Regency Rochester. Parking is available for a fee.

This Rochester hotel is smoke free.

  • 341 guestrooms or units
  • 25 levels
  • Meeting rooms
  • Deli
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hyatt Regency Rochester offers 341 accommodations with iPod docking stations and safes. Pillowtop beds feature down comforters. Flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Rooms have partially open bathrooms. Bathrooms include showers, slippers, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

Languages

English, Spanish

Property amenities

Family friendly

  • Free crib
  • Free rollaway/extra bed
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered self parking on site (USD 17 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 10 to 22 for adults and USD 9 to 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Flat-screen TV with premium cable channels
  • iPod dock
  • Pay movies

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 60 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 10–22 for adults, and USD 9–15 for children
  • Covered self parking fee: USD 17.00 per day (in/out privileges)
  • Pet fee: USD 60 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • An in-room safe is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. 

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hyatt Regency Hotel Rochester
Hyatt Regency Rochester
Hyatt Rochester
Rochester Hyatt
Rochester Hyatt Regency
Hyatt Regency Rochester Hotel Rochester
Hyatt Regency Rochester Hotel
Hyatt Regency Rochester Hotel
Hyatt Regency Rochester Rochester
Hyatt Regency Rochester Hotel Rochester

Frequently asked questions

How close is Hyatt Regency Rochester to the airport?

Hyatt Regency Rochester is 6.8 mi (11-min drive) away from the Greater Rochester Intl. Airport (ROC) airport, the closest popular airport to the property.

How much does it cost to stay at Hyatt Regency Rochester?

As of May 27, 2024, prices found for a 1-night stay for 2 adults at Hyatt Regency Rochester on Jun 9, 2024 start from $152.1, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hyatt Regency Rochester have an airport shuttle?

Airport shuttle services are not available at Hyatt Regency Rochester.

How close is Hyatt Regency Rochester to the beach?

This hotel is 15.2 mi (21-min drive) from Ontario Beach Park.

Does Hyatt Regency Rochester offer free breakfast?

Free breakfast isn’t offered at Hyatt Regency Rochester, but full breakfast is offered for a fee of between USD 10 and 22 for adults, USD 9 and 15 for children. It's available on weekdays from 7:00 AM to 10:00 AM and weekends from 7:00 AM to 11 AM.

Is there a casino at Hyatt Regency Rochester?

No, there is no casino at this hotel.

What time is check-in at Hyatt Regency Rochester?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Hyatt Regency Rochester?

Free parking is not available at this hotel. Self parking is available for USD 17.00 per day.

Does Hyatt Regency Rochester have a pool?

Hyatt Regency Rochester does not have a pool.

Does Hyatt Regency Rochester have a restaurant?

Hyatt Regency Rochester is home to CORSO ~ Italian Casual, which features American cuisine and happy hour.

Does Hyatt Regency Rochester have a spa?

There are no spa services available at this hotel.

How close is Hyatt Regency Rochester to downtown Rochester?

Hyatt Regency Rochester is 0.1 mi away from Rochester.

Hyatt Regency Rochester Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 413 out of 1003 reviews" "
Rating 8 - Good. 253 out of 1003 reviews" "
Rating 6 - Okay. 158 out of 1003 reviews" "
Rating 4 - Poor. 91 out of 1003 reviews" "
Rating 2 - Terrible. 88 out of 1003 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Lance

Liked: Cleanliness
Terrible WiFi connection
Stayed 5 nights in Feb 2024

2/10 Terrible

Sarah

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I cannot believe the Hyatt organization allows this place to operate under the Hyatt name!! First room had two lamps that didn’t work and the vanity in the bathroom was damaged. The second room was dusty with cobwebs everywhere, damaged curtains, shower was the size of a port a potty and the door to the ac unit was hanging off. The room was stocked with one washcloth and when we asked for more towels from the housekeeper that was cleaning the next room, we were told to call the front desk- couldn’t even provide a washcloth from the cart. Stay away from this place!
Stayed 1 night in Feb 2024

4/10 Poor

Gretchen

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
For a large name brand, very disappointed. Hard to find the entrance to the hotel and parking was not straightforward, bathroom cold water did not work and ceiling was stained. Toiletries were very poor quality. Advertised hotel restaurant was closed and only the bar had food for dinner. Pool was closed and room did not have a tub.
Stayed 2 nights in Feb 2024

10/10 Excellent

Paul

Stayed 1 night in Feb 2024

10/10 Excellent

Michele E.

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was swanky. A nice surprise.
Stayed 1 night in Feb 2024

10/10 Excellent

Jonathan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time visiting Rochester and enjoyed our stay at the Hyatt. Its convenient location puts you in walking distance to a lot of opportunities for shopping, dining and entertainment. Would book again.
Stayed 2 nights in Feb 2024

8/10 Good

domenic

Liked: Cleanliness, staff & service, property conditions & facilities
Came back from a concert yesterday and wanted to have a coffee before going to my room and there was nothing there, containers empty. Pillows in our room were very uncomfortable. Hard time sleeping and woke up with a soar neck.
Stayed 1 night in Feb 2024

6/10 Okay

Vicky L

Liked: Property conditions & facilities
Disliked: Cleanliness
Stayed 4 nights in Feb 2024

8/10 Good

branden a

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024

10/10 Excellent

jenny

Stayed 2 nights in Feb 2024