2/10 Terrible
Mary
Traveled with partner
Feb 24, 2024
Disliked: Amenities
I didn’t like the face I reserved room 313 from February 15th thru February 23rd I’m coming all the way from Houston also.. So soon as I get to the hotel I get my key and another guess was registered to my room so they gave me a handicap room then the following day The manager told me I had to come down and get another room so this the 3rd room so the night before I leave the dishwasher started leaking water so I was told to come get keys to another room and when I got in this room the screen was broken I took a video soon as I got In the room brought it down to the lady who was working so this a total of 4 rooms in a week I had to unpack 3 times I didn’t get a chance to even get comfortable I wasn’t compensated or anything or no refund or not a dollar given back they had attitudes like I was in the wrong I called corporate and I’m waiting on them to get back with me even one of the workers told me I was supposed to be refunded… I’m taking this to court that was too much then I had to pay a deposit but I had to go through all that and no compensation it’s unacceptable I’ll never visit them again very unprofessional staff
Mary
Stayed 8 nights in Feb 2024