6/10 Okay
Sheridan
Traveled with family
Feb 28, 2024
Liked: Cleanliness, amenities, property conditions & facilities
All the positives and negatives other reviewers noted are true. Good location and very clean but lots of noise and a periodic sewer gas smell emanating from the bathroom.
I strongly recommend NOT completing the quick check-in form. It requires payment of the tourist tax, but does not issue a receipt and apparently the payment doesn't show in their system. I will sort this out on the back end with my credit card company. The staffer on duty when we arrived was not helpful--wouldn't even hold a door when we managed our luggage-so we didn't waste our time discussing the issue.
In retrospect, I'm very uncomfortable with this organization (Albergo di Russia Spa) having our personal info including full passport information and birthdates. The issues with the online check-in system were noted by many others and this company has chosen not to address a known issue. We also made a video of the apartment at check-out to avoid any other surprises since their rental contract sets very high fees for things like dirty towels.
Sheridan
Stayed 5 nights in Feb 2024