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Matum Hotel & Casino

3.5 star property
Enjoy the casino at this 3.5-star Santiago de los Caballeros hotel

Choose dates to view prices

Photo gallery for Matum Hotel & Casino

Outdoor pool
Breakfast, lunch, dinner served; international cuisine
Minibar, in-room safe, blackout drapes, iron/ironing board
Presidential Suite | Private kitchenette
Shower, free toiletries, hair dryer, towels
Reviews
6.6

Popular amenities

  • PoolPoolPool
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service
  • LaundryLaundryLaundry

Explore the neighborhood

Map
Av. Las Carreras 1, Santiago de los Caballeros, Santiago
  • Popular LocationMonument to the Heroes of the Restoration7 min walk
  • Popular LocationCatedral de Santiago3 min drive
  • Popular LocationEstadio Cibao4 min drive
  • AirportSantiago (STI-Cibao Intl.)19 min drive

Room options

View all photos for Executive Room

Executive Room | Minibar, in-room safe, blackout drapes, iron/ironing board

Executive Room

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Presidential Suite

Presidential Suite | Minibar, in-room safe, blackout drapes, iron/ironing board

Presidential Suite

  • City view
  • Sleeps 6
  • 1 King Bed and 1 Twin Bed

Deluxe Double Room, Smoking, Balcony

  • City view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Junior Suite

Junior Suite | Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite

  • City view
  • Sleeps 3
  • 2 Double Beds

Similar properties

Property grounds
Centro Plaza Hodelpa
Free airport shuttle
Parking included
Free WiFi
Restaurant
4.3 out of 5, Excellent, (1003)
The price is $90
per night
$115 total
includes taxes & fees
Jun 1 - Jun 2
Centro Plaza Hodelpa

About the neighborhood

Santiago de los Caballeros

In Santiago de los Caballeros .You'll be within half a mile (1 km) of Monument to the Heroes of the Restoration and 2 miles (3 km) of Historic San Luis Fort Museum with a stay here. Bella Terra Mall and Casa del Arte are also within 2 miles (3 km).

What's nearby

  • Monument to the Heroes of the Restoration - 7 min walk
  • Bella Terra Mall - 20 min walk
  • Catedral de Santiago - 3 min drive
  • Estadio Cibao - 4 min drive
  • Colinas Mall - 5 min drive

Getting around

  • Cibao Intl. Airport (STI) - 18 min drive

Restaurants

  • Supermarcado Bravo Cafe - 10 min walk
  • Wendy’s - 12 min walk
  • Florinda - 7 min walk
  • El Tablón Latino - 6 min walk
  • Puerta Del Sol - 6 min walk

About this property

Matum Hotel & Casino

Enjoy the casino at this 3.5-star Santiago de los Caballeros hotel
Matum Hotel & Casino offers its guests a children's pool, an outdoor pool, and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business center and a meeting room are available. A casino, a nightclub, and a terrace are also featured at Matum Hotel & Casino. An airport shuttle (available 24 hours) is available for a fee.

Smoking is allowed in designated areas at this 3.5-star Santiago de los Caballeros hotel.

  • 41 guestrooms or units
  • Casino
  • Nightclub
  • Deli
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • Beauty salon
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Matum Hotel & Casino offers 41 air-conditioned accommodations with minibars and safes. Digital television is provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Santiago de los Caballeros hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested. Housekeeping is provided on a limited basis.

Languages

English, French, Spanish

Property amenities

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Casino
  • Children's pool
  • Gym
  • Nightclub
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • TV with digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Chef service
  • Minibar
  • Restaurant dining guides
  • Room service

More

  • Air conditioning
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 20 per room (roundtrip)
  • An in-room safe is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Contactless check-out is available.

Property is also known as

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Matum Hotel & Casino Hotel Santiago de los Caballeros

Frequently asked questions

How close is Matum Hotel & Casino to the airport?

Matum Hotel & Casino is 9.4 mi (18-min drive) away from the Cibao Intl. Airport (STI) airport, the closest popular airport to the property.

How much does it cost to stay at Matum Hotel & Casino?

As of May 18, 2024, prices found for a 1-night stay for 2 adults at Matum Hotel & Casino on May 19, 2024 start from $58.59, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Matum Hotel & Casino have an airport shuttle?

Matum Hotel & Casino offers an airport shuttle 24 hours a day, on request, for a charge of USD 20 per room, roundtrip.

Does Matum Hotel & Casino offer free breakfast?

Matum Hotel & Casino does not offer free breakfast.

Is there a casino at Matum Hotel & Casino?

Yes, there's a casino on site.

What time is check-in at Matum Hotel & Casino?

Check-in start time: 3 PM; Check-in end time: 10:00 PM.

Is there free parking at Matum Hotel & Casino?

Free parking is not available at this hotel.

Does Matum Hotel & Casino have a pool?

Matum Hotel & Casino features an outdoor pool and a children's pool.

Does Matum Hotel & Casino have a restaurant?

Yes, there is a restaurant on site.

Does Matum Hotel & Casino have a spa?

There are no spa services available at this hotel.

How close is Matum Hotel & Casino to downtown Santiago de los Caballeros?

Matum Hotel & Casino is 0.1 mi away from Rincón Largo.

Matum Hotel & Casino Reviews

Reviews

6.6
Rating 10 - Excellent. 138 out of 657 reviews" "
Rating 8 - Good. 173 out of 657 reviews" "
Rating 6 - Okay. 146 out of 657 reviews" "
Rating 4 - Poor. 84 out of 657 reviews" "
Rating 2 - Terrible. 116 out of 657 reviews" "

7.4/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

6.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities

6/10 Okay

monica m

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024

8/10 Good

Daniel

Stayed 3 nights in Jan 2024

4/10 Poor

MO

Traveled with group, Traveled with partner
Hotel under renovation but no one announced for travelers to know what they will expecting when they arrive to the facility and worse breakfast you will receive please do not be surprised
Stayed 1 night in Jan 2024

10/10 Excellent

Bryan

Stayed 1 night in Jan 2024

2/10 Terrible

Leslie

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We didnt stay at the property we did another booking through expedia for centro hodelpa. Requesting a refund for matum casino hotel. Poor lighting, in the entrance no service a man sitting in the staircase made us deel unsafe. We left the hotel. We were charged twice because when we arrived the hotel asked us to pay .
Stayed 1 night in Jan 2024

4/10 Poor

Ramón Emilo

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Buena ubicación pero el hotel está en construcción
La habitación que me tocó estaba cercar al parecer del área de los.empleados y se escuchan todo el tiempo en la habitación. Cuidado con el café que está en la habitación que aunque no te lo digan te lo van a cobrar, buena ubicación pero el hotel está en construcción, la piscina no está disponible.
Stayed 2 nights in Dec 2023

4/10 Poor

Cristian

Disliked: Cleanliness, amenities, property conditions & facilities
It’s not a sleeping area.
Stayed 1 night in Dec 2023

10/10 Excellent

Fernando

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

Jose M.

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
El hotel no esta en las condiciones como se ve en las foto (esta en remodelacion ) el casino no existe y la pisina estaba en mantenimiento y no tenia aqua...
Stayed 1 night in Dec 2023