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Sugar Mill hotel

4.0 star property
4-star beachfront hotel near Apple Bay

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Photo gallery for Sugar Mill hotel

Exterior
Exterior
Exterior
DeLuxe Studios | Premium bedding, down comforters, memory foam beds, in-room safe
Restaurant
Reviews
9.8

Exceptional

Popular amenities

  • Breakfast includedBreakfast includedBreakfast included
  • BarBarBar
  • PoolPoolPool
  • KitchenKitchenKitchen
  • HousekeepingHousekeepingHousekeeping
  • LaundryLaundryLaundry

Explore the area

Map
main street, West End, Tortola
  • Popular LocationCane Garden Bay Beach7 min drive
  • Popular LocationNanny Cay9 min drive
  • Popular LocationTortola Cruise Ship Port11 min drive
  • AirportTortola (EIS-Terrance B. Lettsome Intl.)39 min drive

Room options

View all photos for DeLuxe Studios

DeLuxe Studios | Premium bedding, down comforters, memory foam beds, in-room safe

DeLuxe Studios

10/10 Exceptional
  • 320 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Tiffany Prestige

Tiffany Prestige | Premium bedding, down comforters, memory foam beds, in-room safe

Tiffany Prestige

  • 320 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

Similar properties

Aerial view
Long Bay Beach Resort
On private beach
Spa
Parking included
Free WiFi
4.7 out of 5, Exceptional, (105)
The price is $486
per night
$682 total
includes taxes & fees
Jun 19 - Jun 20
Long Bay Beach Resort

About the neighborhood

West End

Beachfront retreat .A stay at this hotel places you within half a mile (1 km) of Apple Bay and 3 miles (5 km) of Smuggler's Cove Beach. Sage Mountain National Park and Tortola Cruise Ship Port are also within 6 miles (10 km).

What's nearby

  • Apple Bay - 6 min walk
  • Cane Garden Bay Beach - 7 min drive
  • Nanny Cay - 9 min drive
  • Tortola Cruise Ship Port - 11 min drive
  • Smuggler's Cove Beach - 11 min drive

Getting around

  • Terrance B. Lettsome Intl. Airport (EIS) - 39 min drive

Restaurants

  • ‪Dove Restaurant - ‬10 min drive
  • ‪Virgin Queen - ‬9 min drive
  • ‪Omar’s Dockside - ‬9 min drive
  • ‪Myetts Garden & Grill - ‬4 min drive
  • ‪Pusser's Road Town Pub - ‬10 min drive

About this property

Sugar Mill hotel

4-star beachfront hotel near Apple Bay
Hit the beach and work on your tan in the sun loungers (chaise longues) or relax in the shade with complimentary cabanas and free beach club on site. At Sugar Mill hotel, pamper yourself with a treatment at the full-service spa and enjoy amenities like an outdoor pool.

Free breakfast is available daily. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a beach bar. Public spaces have free WiFi. This beach hotel also offers a garden and a terrace. Self parking is free.

Smoking is allowed in designated areas at this 4-star West End hotel.

  • 24 guestrooms or units
  • 2 dining venues
  • 3 bars or lounges
  • Cooked-to-order breakfast (free)
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Self-service laundry
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Beauty salon
  • Television in lobby
  • Smoking in designated areas
  • Bar on the beach
  • Coffee shop
  • 1 conference room
Sugar Mill hotel offers 24 air-conditioned accommodations with laptop-compatible safes and espresso makers. Rooms open to balconies. Accommodations offer separate sitting areas. Memory foam beds feature down comforters and premium bedding. A pillow menu is available. Flat-screen televisions come with digital channels. Accommodations at this 4-star hotel have kitchenettes with refrigerators and coffee/tea makers. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. The spa is open daily.

Languages

English

Property amenities

Family friendly

  • In-room kitchenette
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free cooked-to-order breakfast available daily 8:00 AM to 10:00 AM
  • 2 restaurants
  • 3 bars/lounges
  • A beach bar
  • A coffee shop/cafe

Things to do

  • Designer stores
  • Free beach club
  • Full-service spa
  • Library
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No elevator

Room amenities

Entertainment

  • Flat-screen TV with digital channels
  • Streaming services

Bedroom

  • Blackout drapes
  • Down comforter
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels

Outdoor space

  • Balcony

Food and drink

  • Coffee grinder
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Ice maker
  • Kitchenette
  • Paper towels
  • Refrigerator
  • Restaurant dining guides
  • Wet bar

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The property charges 3 percent for credit card payments
There is no front desk at this property
Guests will receive an email 7 days before arrival with check-in instructions; your host will greet you
This property doesn't offer after-hours check-in
Prior to arrival, you must complete online registration via a secure link

Access methods

Host will greet you

Pets

  • Pets and service animals are not allowed at Sugar Mill hotel

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Credit card charges are subject to a surcharge of 3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Sugar Mill hotel Hotel
Sugar Mill hotel West End
Sugar Mill hotel Hotel West End

Frequently asked questions

How close is Sugar Mill hotel to the airport?

Sugar Mill hotel is 12.3 mi (39-min drive) away from the Terrance B. Lettsome Intl. Airport (EIS) airport, the closest popular airport to the property.

How much does it cost to stay at Sugar Mill hotel?

As of Jun 5, 2024, prices found for a 1-night stay for 2 adults at Sugar Mill hotel on Jun 6, 2024 start from $399.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Sugar Mill hotel have an airport shuttle?

Airport shuttle services are not available at Sugar Mill hotel.

How close is Sugar Mill hotel to the beach?

This hotel is on the beach. Don't forget your sunscreen!

Does Sugar Mill hotel offer free breakfast?

Sugar Mill hotel offers free cooked-to-order breakfast every day from 8:00 AM to 10:00 AM.

Is there a casino at Sugar Mill hotel?

No, there is no casino at this hotel.

What time is check-in at Sugar Mill hotel?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM.

Is there free parking at Sugar Mill hotel?

This hotel offers free self parking.

Does Sugar Mill hotel have a pool?

Sugar Mill hotel features an outdoor pool.

Does Sugar Mill hotel have a restaurant?

Yes, there are 2 restaurants on site.

Does Sugar Mill hotel have a spa?

This hotel has a spa, which features Thai massages.

How close is Sugar Mill hotel to downtown West End?

Sugar Mill hotel is 1.1 mi away from West End.

Sugar Mill hotel Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 17 out of 20 reviews" "
Rating 8 - Good. 3 out of 20 reviews" "
Rating 6 - Okay. 0 out of 20 reviews" "
Rating 4 - Poor. 0 out of 20 reviews" "
Rating 2 - Terrible. 0 out of 20 reviews" "

10/10

Cleanliness

10/10

Staff & service

8.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Everything you need is right there. Andrea , Rupert, Dennis and Mary are wonderful!! So accommodating and helpful. We loved our stay there. Hope to return again soon.
Stayed 9 nights in Feb 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service
Loved our stay at the Sugar Mill! It was in a lovely location in a quieter part of the island with a small beach and gorgeous views of the sunset! Mary and Dennis, the owners were wonderful and Andrea, the general manager, went out of her way to make sure everything went smoothly including securing a rental car for us and organizing a day on a catamaran ensuring we had a stress free relaxing stay! The restaurant had a great ambience and food was delicious! Thank you for making our stay with you so enjoyable!
Stayed 9 nights in Feb 2024

8/10 Good

Roger, Durham

Stayed 8 nights in Feb 2024

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Gilbert

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Met Dennis the owner who guided me through awesome dinner selections, chicken pate, pumpkin black bean soup, lobster steak combo. just delicious, The hotel room was nicely decorated and had pretty flowers on the bed upon arrival. the staff were helpful, ordered are taxis for us and the restaurants were so pretty. service was awesome. We will be back again.
Stayed 1 night in Jan 2024

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely the cutest little hotel you could ever ask for. The staff and owners were absolutely adorable. I could not have asked for a better place to find.
Stayed 1 night in Jul 2023

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2023

10/10 Excellent

Stephen

Stayed 2 nights in Jun 2023

10/10 Excellent

Kjell

Liked: Cleanliness, staff & service, property conditions & facilities
Arrive early no problem. Pool beach all services available. Best dinner restaurant on Tortola. Andrea was super attentive
Stayed 1 night in Jun 2023

10/10 Excellent

Geneviève

Liked: Cleanliness, staff & service, property conditions & facilities
Great property, third stay and always an amazing experience.
Stayed 4 nights in May 2023