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Hotel Details

Castle Hilo Hawaiian Hotel

71 BANYAN DRIVE Hilo, HI 96720

Hilo and Volcano: Hilo

3-5 21 Reviews

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What they said...

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Traveler Type: Family Trip, With Children

Nice Hotel in Hilo

Jeffrey D. from Oxford, PA – Would stay again
Stayed Nov 2009, 1 day Most Recent Stay

We were in only in Hilo one night until traveling to the other side of the island, but this hotel was very nice. There is a great park right out side the hotel and beautiful views of the bay and mountains.

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Traveler Type: Family Trip

Best in town

Anonymous from Kailua Kona, HI – Would stay again
Stayed Sep 2009, 1 day

I've stayed in many places in Hilo. Hilo Hawaiian is the place to stay if you like clean rooms and hassle free service.

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Traveler Type: Family Trip

Hilo Hawaiian Hotel

Anonymous from Brentwood, TN – Would stay again
Stayed Jul 2009, 2 days

All the hotels on the Hilo side of Hawaii, Hawaii are older and most appear in the process of some type of remodeling. The Hilo Hawaiian is very pretty and has a wonderful view of the Hilo Bay. There were beautiful pictures to be taken around the bay. The lobby is undergoing remodeling but not to the point of obstruction or interference of daily activities. The rooms are adequate in size and needs. The staff was very friendly and informative and responded quickly to any calls for extra things for the room. After the initial fall back into time on arrival, I feel you'll enjoy your stay here. And yes, I could return and stay here in the future.

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Traveler Type: Family Trip

Nice place-convenient to attractions.

Anonymous from Zionsville, PA – Would stay again
Stayed Jul 2009, 2 days

Room was clean and adequate for two night stay. View of Hilo bay was beautiful. We could watch the cruise ships and barges, children swimming at Coconut Island and people fishing. The pool was clean and nice, although a little hard to find as there are no signs. We ate two breakfasts and one dinner at the restaurant. Noticed an odd smell one night, but it was gone the next day. Food was very good and service was fine. All the staff from the front desk to housekeeping were very friendly and nice. Convenient to Volcanoes park if you want to drive yourself. Parking in the volcanoes at some attractions can be a challenge, but still worth driving yourself so you can take your time. Take time to visit town of Volcano. The Lava Rock cafe has good food and there is a great quilt shop. Rainbow falls is a short drive away and so is Mauna Loa--chocolate mac ice cream-yummy!! Would stay here again.

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Type:Dining Distance: Requires transportation

Lava Rock Cafe

Tried the chili and it was great. Something nice and warm after the cold, rainy trip through Volcanoes park!
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Traveler Type: Vacation

Probably the nicest hotel in Hilo

Anonymous from Honolulu, HI – Would stay again
Stayed Jul 2009, 1 day

We have stayed at the Hilo Hawaiian several times in the past few years. It is clean but by no means fancy. I would say it is closer to a two star than a three star hotel.

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