Hotel Details

Good location, located near The Zone Bowling Alley in Richmond and close to BC Ferries

Very poor sound insulation, especially for a hotel so near heavily travelled roads and airplanes overhead. Very archaic heating/cooling system in the rooms. Very weak internet connection, guaranteed to frustrate you! Plan on being woken up several times during the night. MUCH worse if you love fresh air and leave a window open. Front desk management unfriedly and unsympathetic. Much better options nearby.

I cannot believe a hotel that tries to accomodate business travelers would still stock the rooms with ""travel"" ironing boards. For me, this alone is reason enough to go elsewhere, and there are lots of other choices in the area.The internet connections relies on powerline plug-in modems, and required a call to their tech support and changes to my laptop's setup. There is no wireless service. HVAC is as poor as I have seen. You have to get on your knees with a flashlight to adjust the settings.