Hyatt Regency Waikiki Beach Resort and Spa

Would not stay at this hotel again. Cost of valet parking is extremely high. Hotel is getting old - carpets in the room need to be replaced, bathroom needs to be refurblished.

It was our second time here - great location, friendly staff, clean rooms, and right across from Waikiki - what more could you want The answer? Better beds. Our last stay here was in the east wing of the hotel - absolutely fantastic - 5 out of 5 for the room. This time was in the west wing. I had booked the same room as last time - the booking said suitable for 4 people - just like last time. Wife, me and 2 kids 16 and 11. Only problem this time was the two beds we were faced with. Last time we had two x queen beds. This time we had 2 x double beds but they had to be the slimmest double beds i have ever seen. So slim in fact when I lay on it with my 11 year old there was not enough room for me to move from a flat on back position without kneeing my kid in the back. The front desk were polite but insisted that they only ever had double beds. I even showed them a photo from the previous year of the room with 2 x queen beds which they steadfastly refused to acknowledge they ever had. End result, the worst sleeps I have had in a long time. Be wary if you have 4 people, then the room with 2 beds is not going to handle it - really its a room for 2 people only. One other not - it takes forever to be seated for breakfast. Aside from this would recommend this hotel.

water backup in the tub; 1 sink; not enough drawer space for clothes; only 1 pool for adults and children thus always very crowded. hotel staff were extremely helpful and provided great service. hotel very clean and room smelled nice. have to take 2 sets of elevators to get up to the rooms which is very inconvenient; in the morning only 1 elevator operates to go down to the lobby. one day the elevator to get to the lobby was out of order so we had to struggle with the stroller, bags and baby on the escalator. parking is very expensive 28/day for self park and $33/day for valet; garage ramp is very narrow; numerous times there was a close call with cars coming in and going out.

Room was upgraded to a partial view of Waikiki and Diamondhead. Could also easily watch the sun rise in the AM. Hope to stay there again.

I had actually stayed at the Hyatt about ten years ago. I had forgotten how beautiful it is. The lobby, the shops, the location, the employees, are all wonderful. I upgraded to a room overlooking the beach. We stayed on the 29th floor and it was spectacular! The room was nicely furnished, good size. Three of us were in the room and were not cramped. The bathrooom is the most outdated thing in the room, but that didn't bother us.