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4.5 out of 5

"Grand old castle hotel. Staff could be a little more pleasing. Most items on the breakfast buffet were cold. " More

By a verified traveler on Wed 28 Jun 2017

Hotel Description

4-star Victorian hotel near Robert Gordon University

In historical district

Within 3 miles (5 km) of this Aberdeen hotel, you'll find Blairs Museum and Storybook Glen. Robert Gordon University and Union Square Shopping Centre are also within 6 miles (10 km).

Full-service spa, indoor pool

A full-service spa, 2 restaurants, and 2 outdoor tennis courts are all featured at this Victorian hotel. Traveling on business? Take advantage of the business center and free WiFi in public areas. Relax with a drink at one of the 2 bars/lounges and enjoy perks like free self parking.

Free WiFi, refrigerators

The 119 individually decorated guestrooms have 2 bedrooms and offer free WiFi and 24-hour room service. Plasma TVs come with satellite channels, and other amenities include refrigerators and coffee/tea makers.

Classic Double Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$80* Per night/room Aug 11 - Aug 12

Privilege, Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Mercure Aberdeen Ardoe House Hotel & Spa ratings based on 2 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Mercure Aberdeen Ardoe House Hotel & Spa

Everyone (2)
4 out of 5

Aberdeen castle

Grand old castle hotel. Staff could be a little more pleasing. Most items on the breakfast buffet were cold.

Posted by , from ga on Jun 28, 2017

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Comment from Hotel Management

Jun 30, 2017 by Sebastien Brunet

Dear, Thank you for taking the time to tell us about your experience at Ardoe House. I was very pleased to read you enjoyed your overall stay and sorry to read about the negative experience you encountered in regards to our breakfast. I hope to have the opportunity to welcome you back on property in the near future and enjoy a much improved experience. Yours sincerely

5 out of 5

excellent!

Pros: bed; pool
Cons: room was very narrow
Location: location is close to Dunnottar Castle with great hikes (seasied walk frstonehaven to castle); entertaining evening at local pub-Ship Inn-in Stonehaven
One of the most comfortable beds i have slept in! the pool is long enough that you can get a good workout. The staff is really helpful and friendly. My husband thought the hot tub was not hot enough, but it was the perfect temp for me as i like it on the cooler side. Slippers and a dressing gown were provided and the towels were luxurious. It was also a child friendly environment. All in all, we had a perfect stay and would definitely return.

Posted by , from Cambridge on Nov 3, 2015

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About the Mercure Aberdeen Ardoe House Hotel & Spa

Location South Deeside Road, Aberdeen, Scotland AB12 5YP

Property Features

Mercure Aberdeen Ardoe House Hotel & Spa offers its guests a full-service spa, outdoor tennis courts, and an indoor pool. There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi and wired Internet. You'll find a business center on site. A spa tub, a fitness center, and a sauna are also featured at the business-friendly Mercure Aberdeen Ardoe House Hotel & Spa. Free self parking is available. Smoking is allowed in designated areas at this 4-star Aberdeen hotel.

  • 1 building
  • 119 guestrooms or units
  • 3 levels
  • 2 dining venues
  • 2 bars or lounges
  • Built in 1870
  • Bar by the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Outdoor tennis courts - 2
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: Aberdeen (ABZ) (29.9 km / 18.6 mi)
  • Train station: Aberdeen Station (8.1 km / 5 mi)
  • Parking: Free self parking

Room Amenities

Mercure Aberdeen Ardoe House Hotel & Spa offers 119 accommodations with safes and coffee/tea makers. These individually decorated and furnished accommodations include desks. 27-inch plasma televisions come with satellite channels. Bathrooms include shower/tub combinations, slippers, complimentary toiletries, and hair dryers. This Aberdeen hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room dining (24 hours)
  • Plasma television
  • Satellite channels
  • Refrigerator
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy English breakfast on weekends from 7:30 AM and 10:30 AM.

Mercure Aberdeen Ardoe House Hotel & Spa has 2 restaurants serving breakfast, lunch, and dinner.

24-hour room service is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include outdoor tennis courts, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Mountain biking nearby
  • Windsurfing nearby
  • Yoga classes/instruction on site
  • Pilates classes on site
  • Rafting nearby
  • Fitness classes on site
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Kayaking nearby
  • Scooter/moped rentals nearby

Spa Services

The onsite spa has massage/treatment rooms. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy.

  • Hot stone massage
  • Deep tissue massage
  • Prenatal massage
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Facial treatments
  • Aromatherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Accessible bathroom
  • In-room accessibility
  • Assistive listening devices available
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 16

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: GBP 10.00 per pet, per night
  • Only dogs are allowed
  • Maximum 2 per room

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

This property advises that enhanced cleaning and guest safety measures are currently in place

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F

Personal protective equipment, including masks, will be available to guests

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer

Contactless check-in and contactless check-out are available

Individually-wrapped food options are available for breakfast and dinner, and also through room service

Each guestroom is kept vacant for a minimum of 72 hours between bookings

The property affirms that it follows sanitization practices of ALLSAFE (Accor Hotels) guidelines

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 72 hours between bookings.The property affirms that it follows sanitization practices of ALLSAFE (Accor Hotels) guidelines.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • No shield between guests and staff in main contact areas
  • Property does not follow sanitization practices of any association
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Number of children who can stay free - 2
  • Gap period enforced between guest stays 72 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: GBP 16.95 per person (approximately)
  • Pet fee: GBP 10.00 per pet, per night
  • Early check-in fee: GBP 15.00 (subject to availability)
  • Late check-out fee: GBP 15.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Aberdeen Mercure Hotel
  • Ardoe
  • Ardoe Hotel Aberdeen
  • Mercure Aberdeen Ardoe House
  • Mercure Aberdeen Ardoe House Hotel
  • Mercure Aberdeen Hotel
  • Mercure Ardoe
  • Mercure Ardoe House
  • Mercure Ardoe House Hotel
  • Mercure Hotel Aberdeen
  • Mercure Ardoe House Hotel And Spa
  • Mercure Ardoe House Hotel Aberdeen
  • Mercure Ardoe Hotel Aberdeen
  • Accor Ardoe Hotel Aberdeen
  • Mercure Aberdeen Ardoe House Hotel And Spa Scotland
  • Ardoe Hotel House
  • Ardoe House Hotel
  • Mercure Aberdeen Ardoe House Hotel Spa
  • Mercure Aberdeen Ardoe House &
  • Mercure Aberdeen Ardoe House Hotel & Spa Hotel
  • Mercure Aberdeen Ardoe House Hotel & Spa Aberdeen
  • Mercure Aberdeen Ardoe House Hotel & Spa Hotel Aberdeen

You should know

  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.