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"Clean, comfortable room. Staff was helpful and friendly. Good breakfast offering. " More

By a verified traveler on Sun 24 Sep 2017

Hotel Description

Hotel near Abilene Christian University in Abilene

In Abilene

Within 3 miles (5 km) of this Abilene hotel, you'll find Abilene Christian University and Hardin Simmons University. Also, Town and Country Drive-in is within 3 miles (5 km) and Frontier Texas is within 6 miles (10 km).

Free perks

This hotel features an outdoor pool and a 24-hour fitness center. Traveling on business? Take advantage of the business center and free WiFi in public areas. Guests will appreciate freebies like full breakfast and free self parking.

Free Internet, refrigerators

Featuring conveniences like refrigerators and microwaves, the 60 guestrooms offer free WiFi and free wired Internet, as well as LCD TVs with cable channels. Other amenities include coffee/tea makers, free local calls, and hair dryers.

Suite, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 2 Max
$56* Per night/room Feb 24 - Feb 25

Suite, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed with Sofa bed, Accessible, Bathtub (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Best Western Abilene Inn & Suites ratings based on 29 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Best Western Abilene Inn & Suites

Everyone (13) Couples (1) Family (9)
3 out of 5

Posted by on Dec 30, 2019

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4 out of 5

Posted by on Dec 4, 2019

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2 out of 5
None of the 3 in my family had hot water for shower. It was lukewarm at best. Front desk said that is the maids problem or maybe we took too late in the morning to shower. The blow dryer immediately broke once turned on and smelled like it was burning. There was no apology or great effort to make that right. I asked for a manager to call us back and she did check they had the right number. My daughter goes to ACU and we frequently stay in hotels but won’t be back here after what we paid for homecoming weekend. An apology and empathy would have been a decent gesture especially when my daughter was being inducted into honors society this morning. The initial front desk receptionist was fabulous and thorough and kind so she should get a big thanks from management. She was the one great interaction we had.

Posted by on Oct 20, 2019

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3 out of 5
Room was just a room, had trouble checking in they had no money from Travelocity. Had to call to get Travelocity to call them. Big time waster.

Posted by on Oct 16, 2019

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2 out of 5
The front desk did not have sheets and pillows for the sleeper couch when we asked and they also did not have a toothbrush. We did not feel like these were unusual or inconvenient requests. Breakfast was nice, however.

Posted by on Sep 23, 2019

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1 out of 5

Posted by on Sep 12, 2019

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5 out of 5
The entire stay was very good. Customer service was excellent, the food was amazing

Posted by on Aug 27, 2019

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5 out of 5
Comfortable bed. Staff was friendly. Breakfast good.

Posted by on Jun 20, 2019

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5 out of 5
Courteous and friendly staff (who need name tags) Non-smoking room was truly just that Nicely furnished, clean room Breakfast menu had a numerous selections and the area was clean, as well as replenished frequently We’ll be back!

Posted by on Jun 7, 2019

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Comment from Hotel Management

Jun 9, 2019 by JK

Thank you so much for your lovely review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, JK

1 out of 5
I purchased a king size room non smoking. When we arrived the desk clerk on duty stated that they only have a king size suite (SMOKING). She then preceeded to inform me that everybody smokes in the room( truck driver staff and customers,so it does smell like smoke.) I was willing to take a double but not the smoking room. I asked if we could check the room out. She said NO. She then said they did not have any other rooms available. I was also told that .... She did not know how I got the room for that price. She seem a little upset. I asked for a refund and she told me to get my refund from the third party vendor.

Posted by on Mar 18, 2019

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About the Best Western Abilene Inn & Suites

Location 350 E Overland Trl, Abilene, TX 79601

Property Features

Best Western Abilene Inn & Suites offers its guests an outdoor pool and a 24-hour fitness center. Public spaces have free WiFi. Business amenities include a business center and a meeting room. Free breakfast is available daily. The business-friendly Best Western Abilene Inn & Suites also features complimentary newspapers in the lobby, a safe deposit box at the front desk, and RV/bus/truck parking. Free self parking is available. This Abilene hotel is smoke free.

  • 60 guestrooms or units
  • Full breakfast (free)
  • Business facilities
  • Conference space
  • Front desk (24 hours)
  • Front-desk safe
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Airport: Abilene, TX (ABI-Abilene Regional) (12.9 km / 8 mi)
  • Parking: Free self parking

Room Amenities

Best Western Abilene Inn & Suites offers 60 air-conditioned accommodations with coffee/tea makers and hair dryers. 32-inch LCD televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

  • LCD television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Telephone
  • Iron and ironing board
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free full breakfast daily.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available

Hotel Policies

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per stay.
  • Cribs (infant beds) are available for USD 25.0 per stay.

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • One child stays free 1
  • Only service animals are allowed
  • 24-hour check-in

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: USD 25.0 per stay
  • Rollaway bed fee: USD 25.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Abilene Best Western
  • Best Western Abilene
  • Best Western Abilene Inn
  • Best Abilene & Suites Abilene
  • Best Western Abilene Inn & Suites Hotel
  • Best Western Abilene Inn & Suites Abilene
  • Best Western Abilene Inn & Suites Hotel Abilene

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.