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"Super friendly staff, the bathroom however had a hair ball stuck on the shower wall. Breakfast was great! Only issue was shower hair & cleanliness aro ... " More

By a verified traveler on Sat 28 May 2022

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Hotel Description

Enjoy the outdoor pool at this Abilene hotel

In Abilene

You'll find Hardin Simmons University and Hendrick Medical Center within 3 miles (5 km) of this hotel. Abilene Christian University and Moody Coliseum are also within 3 miles (5 km).

Renovated in 2018

This hotel features an outdoor pool and a gym. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Free self parking, a snack bar/deli, and a lobby fireplace are also offered.

Two queen beds non smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max
$110* Per night/room Aug 21 - Aug 22

Studio, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Studio Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Studio, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hampton Inn & Suites Abilene I-20 ratings based on 25 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hampton Inn & Suites Abilene I-20

Everyone (15) Couples (4) Family (5)
4 out of 5
Super friendly staff, the bathroom however had a hair ball stuck on the shower wall. Breakfast was great! Only issue was shower hair & cleanliness around outside of the shower. Oh & some splattered "stuff" on the headboard...

Posted by on May 28, 2022

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Comment from Hotel Management

Jun 13, 2022 by David B

Hi Dylan, thank you for reaching out; thank you for the honest feedback & great review despite our housekeeping being a little "lax"--I will be sure to visit with our housekeepers to let them know what they missed. We welcome you back anytime to our hotel.

1 out of 5

Posted by , from Alameda on Jan 28, 2022

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5 out of 5
It was right off of the highway so you can jump on and you can jump off the highway. It is an older hotel but it was clean and safe.

Posted by on Aug 8, 2021

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Comment from Hotel Management

Aug 9, 2021 by David B

Thank you so much for taking the time to review your recent stay! We appreciate you & welcome you back to our hotel anytime your travels bring you back to the area!

4 out of 5
nothing

Posted by on Jun 9, 2021

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Comment from Hotel Management

Jul 6, 2021 by David B

Thank you for your feedback. We appreciate your review!

2 out of 5
We have stayed many times at Hampton Inn and Suites as we travel. At this particular site, the bathroom was not up to Hampton standards in the bathroom. Shower was not clean and we found debris in the floor.

Posted by on Mar 14, 2021

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4 out of 5
Very nice and helpful staff. Property was clean, and easy to find.

Posted by , from Crowley, LA on Oct 12, 2020

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5 out of 5

Posted by on Sep 2, 2020

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4 out of 5

Posted by on Aug 20, 2020

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4 out of 5

Posted by on Jan 18, 2020

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5 out of 5
Thank you for an enjoyable stay! Great location ( right off I-20), great staff, great room, great price, great check out. Will recommend to friends and will stay on my return home.

Posted by on Jan 2, 2020

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About the Hampton Inn & Suites Abilene I-20

Location 3526 W Lake Rd, Abilene, TX 79601

Property Features

Hampton Inn & Suites Abilene I-20 offers its guests an outdoor pool and a fitness center. There's a snack bar/deli on site. Business amenities include a 24-hour business center and a meeting room. WiFi and wired Internet are free in public spaces. Event space at this hotel measures 576 square feet (52 square meters). Tour/ticket assistance, a vending machine, and coffee/tea in a common area are also featured at the business-friendly Hampton Inn & Suites Abilene I-20. Self parking is free. A complete renovation of Hampton Inn & Suites Abilene I-20 was completed in 2018. This Abilene hotel is smoke free.

  • 1 building
  • 72 guestrooms or units
  • 4 levels
  • 576 sq ft of conference space
  • 52 sq m of conference space
  • Built in 2007
  • Deli
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site
  • 1 conference room

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Hampton Inn & Suites Abilene I-20 offers 72 accommodations with safes and complimentary bottled water. 32-inch LCD televisions come with premium satellite channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Abilene hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Pull-out sofa bed
  • LCD television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 2 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 per room
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Noise-free guestrooms cannot be guaranteed

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards, and cash. Noise-free guestrooms cannot be guaranteed.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

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You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Hampton Inn & Suites Abilene I-20.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.