Al Ain Palace Hotel

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings. At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 12 and up. COVID-19 vaccination record requirement applies to all guests aged 12 and up. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (3rd party expert - Global).

• Car required
• Staff temperature checks are conducted regularly
• Temperature checks are available to guests
• Bed sheets and towels are washed at a temperature of at least 60°C/140°F
• Commonly-touched surfaces are cleaned with disinfectant
• Property confirms they are implementing guest safety measures
• Contactless check-out is available
• Security system
• Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
• Property follows sanitization practices of Safe Travels (WTTC - Global)
• Staffed front desk
• Carbon monoxide detector
• Smoke detector
• Guests must provide health documentation
• Guests must provide a negative COVID-19 test result
• Guests must provide proof of COVID-19 vaccination
• Negative COVID-19 test result must be of specific type(s): PCR
• Minimum age for negative COVID-19 test result requirement: 12
• Minimum age for proof of COVID-19 vaccination requirement: 12
• Property is cleaned with disinfectant
• Staff wears personal protective equipment
• Protective clothing is available to guests
• Masks are available to guests
• Gloves are available to guests
• Guests are provided with free hand sanitizer
• Social distancing measures are in place
• Contactless check-in is available
• No rollaway/extra beds available
• No cribs (infant beds) available
• Property confirms they are implementing enhanced cleaning measures
• Individually-wrapped food options are available
• Service animals not allowed
• Individually-wrapped food options are available for breakfast
• Individually-wrapped food options are available for lunch
• Individually-wrapped food options are available for dinner
• Individually-wrapped food options are available through room service
• Debit cards
• Gap period enforced between guest stays - 24 hours