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Ramada by Wyndham Abu Dhabi Downtown

4-star property
8th Salam Street, Abu Dhabi, 1-855-201-7819
3.3 out of 5
See all 4 travelocity Reviews

"Lackkof hot water. Staff excellent " More

By a verified traveler on Wed 10 Jan 2024

Points Of Interest

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Hotel Description

Family-friendly 4-star hotel near Abu Dhabi Mall

Al Zahiyah stay

Within a 15-minute walk of this Al Zahiyah hotel, you'll find Abu Dhabi Mall and Kidoos Entertainment. Abu Dhabi Commercial Bank and Khalifa Center are also within half a mile (1 km).

Full-service spa, health club

A full-service spa, 2 restaurants, and an outdoor pool are all featured at this smoke-free hotel. Families will appreciate the onsite laundry facilities and babysitting. Enjoy the gym and perks like free valet parking and free WiFi.

Room, 1 Queen Bed, Accessible, Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$55* Per night/room Apr 21 - Apr 22

Deluxe Room, 2 Twin Beds, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Premium Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Superior Room, 1 Queen Bed, Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Ramada by Wyndham Abu Dhabi Downtown ratings based on 4 Verified Reviews

Review Summary
3.2 out of 5 3.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Ramada by Wyndham Abu Dhabi Downtown

Everyone (2) Family (1)
3 out of 5
Lackkof hot water. Staff excellent

Posted by on Jan 10, 2024

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Comment from Hotel Management

Feb 24, 2024 by Junaid Ashraf General Manager

Dear Valued Guest, Greetings from Ramada by Wyndham Abu Dhabi Downtown.Thank you for sharing your feedback following your stay with us. I will share your comments with our team, who I am certain will be encouraged by your remarks. Thank you for staying with us and we are thrilled to welcome you back on your next visit. Sincerely, Junaid Ashraf General Manager

5 out of 5
The staff really went out of their way to assist me, especially in securing cash for the taxi back to the airport.

Posted by on Aug 5, 2019

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Comment from Hotel Management

Aug 7, 2019 by Ismail Ibrahim

Dear Valued Guest, Thank you for taking the time to tell us about your experience at Ramada By Wyndham Abu Dhabi Downtown. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely, Ismail Ibrahim General Manager

4 out of 5
Thea was very helpful. I stay there often it is a good location

Posted by on Mar 19, 2018

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Comment from Hotel Management

Mar 26, 2018 by Ismail Ibrahim

Thank you for taking the time to give us your feedback. I believe you had a pleasant and comfortable stay with us. We always strive to provide the best service to our guests. We look forward for your stay again in our Hotel. Ismail Ibrahim general Manager

1 out of 5

BAD BAD SERVICE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

I WOULD NEVER NEVER EVER tell anyone to use this hotel. The staff was phony and not pleasant. EVEN though I stayed at the hotel, I had to pay for the breakfast THAT was one of the things about the hotel I picked it for. WILL NEVER STAY THERE AGAIN. Even if I was offered a free night, I rather sleep outside on the sidewalk than stay there. AWFUL AWFUL AWFUL

Posted by , from springs nc on Sep 19, 2013

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About the Ramada by Wyndham Abu Dhabi Downtown

Location 8th Salam Street, Abu Dhabi, 107523

Property Features

Ramada by Wyndham Abu Dhabi Downtown offers its guests a full-service spa, an outdoor pool, and a health club. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. A sauna, a terrace, and tour/ticket assistance are also featured at the family-friendly Ramada by Wyndham Abu Dhabi Downtown. An airport shuttle (available 24 hours) and a theme park shuttle are available for a fee. Free valet parking is available. This Art Deco Abu Dhabi hotel is smoke free.

  • 1 building
  • 108 guestrooms or units
  • 13 levels
  • 2 dining venues
  • Built in 2011
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Terrace
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: Free WiFi , Free wired internet , High-speed internet access

Available in some public areas: Free WiFi

Parking

Free valet parking

Transport

  • Property shuttles: Airport shuttle, cruise terminal shuttle, theme park shuttle, and shopping center shuttle
  • Parking: Free valet parking

Room Amenities

Ramada by Wyndham Abu Dhabi Downtown offers 108 air-conditioned accommodations with safes and complimentary newspapers. Flat-screen televisions come with satellite channels. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Coffee maker
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.

2.35 Restaurant - This restaurant specializes in Chinese cuisine. Guests can enjoy drinks at the bar.

Vertical Wine Bar - This rooftop bar specializes in Irish cuisine.

Blendz Coffee Shop - Onsite coffee shop.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool, a health club, and a sauna.

Children under 10 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Spa Services

The onsite spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

  • Number of treatment rooms 4
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Prenatal massage
  • Thai massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Wheelchair-accessible concierge desk
  • Wheelchairs available on site
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the cruise terminal (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Ramada by Wyndham Abu Dhabi Downtown offers transfers from the cruise terminal (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AED 125 per day.

Pet Policy

  • Pets and service animals are not allowed at Ramada by Wyndham Abu Dhabi Downtown

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property uses eco-friendly cleaning products

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Contactless check-in is available. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

  • Guest education on local ecosystems and culture
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Water dispenser use by guests actively encouraged
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 6
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Count on Us (Wyndham)
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 2

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AED 49 per person
  • Airport shuttle fee: AED 150
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: AED 125 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Cristal Hotel Salam
  • Cristal Hotel Salam Abu Dhabi
  • Cristal Salam
  • Cristal Salam Abu Dhabi
  • Cristal Salam Hotel
  • Hotel Cristal Salam
  • Ramada Abu Dhabi Downtown Hotel
  • Ramada Abu Dhabi Downtown
  • Ramada By Wyndham Abu Dhabi
  • Ramada by Wyndham Abu Dhabi Downtown Hotel
  • Ramada by Wyndham Abu Dhabi Downtown Abu Dhabi
  • Ramada by Wyndham Abu Dhabi Downtown Hotel Abu Dhabi

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.