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"This hotel's staff is wonderful. The hotel us clean and comfortable. It is close to many restaurants and shopping. " More

By a verified traveler on Mon 08 Aug 2016

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Standard Room, 2 Double Beds, Partial Sea View

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$32* Per night/room Aug 9 - Aug 10

Room with Kitchenette

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Hotel Description

3-star hotel near El Rollo Acapulco

In entertainment district

You'll be steps from Naval History Museum and within a 10-minute walk of El Rollo Acapulco with a stay at this Costera Acapulco hotel. El Revolcadero is 6.3 mi (10.1 km) away.

Poolside dining

This hotel features an outdoor pool, a 24-hour fitness center, and a restaurant. Traveling on business? Take advantage of the business center and free WiFi in public areas. There's a poolside bar on site, and a 24-hour front desk and laundry facilities are also provided.

Free WiFi, comfy beds

Boasting comforts like Select Comfort beds and premium bedding, the 328 guestrooms also offer free WiFi and TVs with cable channels. Other amenities include balconies, room service, and rainfall showerheads.

Amarea Hotel Acapulco ratings based on 9 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Amarea Hotel Acapulco

Everyone (3)
2 out of 5
The bathroom ceiling paint,and room is falling apart,the kitchenete cabinets are falling apart, the whole furniture is outdated, seems like the hotel needs a total remodeling, the pictures do not reflect the true condition of this hotel, I check in at 2.00 pm, which was nice to let me get in the room, one hour before their standard check in time, went outside for sightseeing, returned at midnight, grabed my luggage, and runed away, away, from this hotel found the We Hotel, which maybe a two starts hotel, but much cleaner, than Amarea.

Posted by on Jan 3, 2019

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Comment from Hotel Management

Jan 4, 2019 by direccion de ventas

Dear Mr., we are very sorry for your comment, in advance an apology for not having enjoyed your stay, we are reviewing the details mentioned and I assure you that it will be corrected immediately what needs to be done, however we appreciate the time you send us Your opinion is very valuable to us as well as we thank you for choosing us. Thank you

4 out of 5

Nice hotel close to the beach

This hotel's staff is wonderful. The hotel us clean and comfortable. It is close to many restaurants and shopping.

Posted by , from Turlock, CA on Aug 8, 2016

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5 out of 5

Great

Very clean , close by to all shopping centers and restaurants, friendly environment and safe, the only inconvenience not parking for the guests at the hotel you need to park 2 blocks down at the Walmart center if you don't a car is an excellent location to stay.

Posted by , from California on Jan 8, 2016

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4 out of 5

This hotel made me feel welcome

Pros: Close restaurants
Well located Hotel for my purpose, i found it frenly

Posted by , from Querétaro, Mexico on Jun 14, 2012

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1 out of 5

This Hotel Had many hidden charges...

Pros: Close restaurants
Cons: No free Internet
This Hotel had many hidden charges. When I will asked for a further explanation, the staff and more important the managers will use this as a reply "hotel politics". Hotel Casa Inn Acapulco wants to strive as a five start hotel, but in order to do this it must now the important's of service. I had the opportunity to travel and its hard to believe the amount of hidden charges this hotel applies at the time of checkout. More important, they said the have a hotel book code they follow (was never found when I asked to see it). The managers, and staff said; they have the visitation hours( yes at a hotel they have a visitation hours).. I really though I was at a hospital... the managers always appear to be too busy to speak to any guest... if a had my family come over to visit me, it had to be at the lobby an extra charge per person will be in place of any person heading to my room. Was hard to explain to my grandmother and my uncle to call me ahead of time before they came to see me, so I can meet them at the lobby. I visit my family often in Acapulco, but one thing is for sure.. I WILL NEVER STAY AT HOTEL CASA INN AGAIN.... I will rather stay at one of those cheap house motels, I bet they can give me the same quality of service... I strongly believe people that choice to stay at Hotel Casa Inn Acapulco, want to stay because of their service... but this hotel will not meet those needs... try any other... (they have too many "hotel politics")... when I mention to one of the front desk manager of my inttentions to give the hotel a bad review.. he just laugh away.. they have too many guest.... who cares if they loose one American... after all the tourist are running to travel to Mexico....

Posted by , from Austin, TX on Feb 8, 2011

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3 out of 5

Three week stay, on tight budget

Pros: Close restaurants, short walk to beach, short walk to walmart, good security, usable coin laundry
Cons: uncomfortable beds too hard
I needed to stay for three weeks on a tight budget. The hotel is only rated as a two star hotel and it is adequately rated so. The rooms were clean just hadn't been refinished in quite a few years but it was bug free which I was greatful for! The staff was friendly and I felt safe in the area. There is a club across the street but the noise was not very noticeable. The pool is nice and they have a playground which was nice for my child. As long as you're not looking for the Hilton and you have a small budget this is a nice place to stay and Walmart is just a few minutes walk away as well is the beach which was beautiful and clean. We also stayed in a room with a kitchenette which was adequately stocked and very helpful in my long stay.

Posted by , from utah on Feb 8, 2011

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4 out of 5

Good value

Pros: Close restaurants, Free Internet, Quiet
Good value for the money. The Wifi was not exceptional; however, it was passable. The location was stellar. It was near to everything in town.

Posted by , from Turlock, CA on Feb 4, 2011

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5 out of 5

Excelent

I stood in this hotel for 14 nights. Rxcelent conditions, very clean, the staff was very kind and helpful. The only thing I didn't like: too much chlorine in the pool and in the room after cleaning the room (especialy in the bathroom). I had to aerate the room for 1/2 hour after the cleaning lady left. The bathroom does not have a ventilation system bt itself.

Posted by on Jan 22, 2011

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4 out of 5

Great service and location

The hotels location is great. It is in the middle of the bays action. I had a room with a bay view which was very spacious and clean. The decor is rustic and mexican style. In the lobby they have a new coffee shop with free internet access that works well. They have a Hooters restaurant and a sushi place on premises that are well above par for Acapulco. My experience with this hotel was much more than what I expected and would recommend it to anyone not willing to overpay for an american brand hotel.

Posted by on May 11, 2009

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Property Features

Amarea Hotel Acapulco offers its guests an outdoor pool, a 24-hour fitness center, and a children's pool. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi and wired Internet. There's an onsite business center. Event space at this hotel measures 2153 square feet (200 square meters) and includes a conference center. A terrace, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Amarea Hotel Acapulco. Parking is available for a fee. Smoking is allowed in designated areas at this 3-star Acapulco hotel.

  • 1 building
  • 328 guestrooms or units
  • 16 levels
  • 2153 sq ft of conference space
  • 200 sq m of conference space
  • Built in 1978
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge)

Transport

  • Airport: General Juan N. Alvarez Intl. Airport (ACA) (15.9 km / 9.9 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Amarea Hotel Acapulco offers 328 accommodations with safes and complimentary toiletries. Rooms open to balconies. Select Comfort beds feature premium bedding. Cable television is provided. Bathrooms include showers with rainfall showerheads. This Acapulco hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hair dryers.

  • Private balcony
  • Separate bedroom
  • Select Comfort beds
  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Luxury bedding
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer available
  • Safe
  • Toiletries (free)
  • Telephone
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 11:30 AM.

Bellavista - This poolside family restaurant serves breakfast only.

Sushi Itto - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 5:30 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 1 PM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets and service animals are not allowed at Amarea Hotel Acapulco

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards

This property advises that enhanced cleaning and guest safety measures are currently in place

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer

Each guestroom is kept vacant for a minimum of 24 hours between bookings

The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Debit cards not accepted
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Parking height restrictions apply
  • Individually-wrapped food options are not available
  • Gap period enforced between guest stays 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: MXN 150 per person (approximately)
  • Self parking fee: MXN 100 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Acapulco Casa
  • Casa Acapulco
  • Casa Inn Hotel
  • Amarea Acapulco
  • Casa Inn Acapulco
  • Hotel Casa Acapulco
  • Amarea Hotel Acapulco Hotel
  • Amarea Hotel Acapulco Acapulco
  • Amarea Hotel Acapulco Hotel Acapulco

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.