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4.3 out of 5

"Rooms were nice and clean but there was just a slight dempt smell, other than that it was very nice stay " More

By a verified traveler on Tue 28 Nov 2017

Hotel Description

4-star beach resort near Diana Galleries Mall

Seaside stay

With a stay at this Costera Acapulco resort, you'll be within half a mile (1 km) of Diana Galleries Mall and 2 miles (3 km) of Gran Plaza Shopping Mall.

Full-service spa, health club

A full-service spa, 3 restaurants, and an outdoor pool are all featured at this eco-friendly resort. Relax with a drink at one of the 3 bars/lounges and get perks like free WiFi. Enjoy the health club and conveniences like a 24-hour front desk and laundry facilities.

Soaking tubs, free WiFi

Boasting deep soaking bathtubs, the 324 guestrooms also offer free WiFi and 24-hour room service. Other amenities include plasma TVs, Egyptian cotton sheets, and coffee/tea makers.

Deluxe Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$85* Per night/room Jul 6 - Jul 7

Villa Master Suite, Stand Alone

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room (Lock Off)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 3 Bedrooms

Bed Count 4 Twin Beds Maximum Occupancy 10 Max

Deluxe Room (Stand Alone)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Villa Master Suite, Lock Off

Bed Count 1 King Bed Maximum Occupancy 4 Max

Fiesta Americana Acapulco Villas ratings based on 3 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Fiesta Americana Acapulco Villas

Everyone (3)
5 out of 5

Posted by on Dec 23, 2019

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Comment from Hotel Management

Dec 23, 2019 by Gerente General

Estimado Huésped: Muchas gracias por tomarse el tiempo para escribirnos y compartir su experiencia en este, su resort Fiesta Americana Acapulco Villas. Muchas gracias por su comentario, no hay nada más gratificante saber que nuestros huéspedes quedan complacidos con nuestro servicio. Con mucho gusto haré extensiva su felicitación a nuestros colaboradores. Será un placer para nosotros tenerle de nuevo en esta, su casa en Acapulco. Reciba un muy cordial saludo desde el bello puerto de Acapulco. Sinceramente, Alejandro Domínguez Aveleyra Gerente General Hotel Fiesta Americana Acapulco Villas

3 out of 5

Posted by on Jan 31, 2019

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5 out of 5

Beautiful beach views and pool area

Rooms were nice and clean but there was just a slight dempt smell, other than that it was very nice stay

Posted by , from Los angeles Ca on Nov 28, 2017

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Comment from Hotel Management

Dec 4, 2017 by Gerente General

Estimado Huésped: Reciba un cordial saludo desde el bello puerto de Acapulco. Le agradecemos profundamente que se haya tomado el tiempo para compartir las impresiones sobre su estancia, en esta su casa Fiesta Americana Villas Acapulco. Muchas gracias por recomendarnos en la forma en la que lo hace; con mucho gusto pasaré sus agradecimientos y felicitaciones a todos y a cada uno de nuestros colaboradores y por supuesto, estaremos felices de tenerle nuevamente con nosotros. Reciba saludos cordiales desde el bello puerto de Acapulco. Sinceramente, Alejandro Dominguez Aveleyra, Gerente General Hotel Fiesta Americana Villas Acapulco

About the Fiesta Americana Acapulco Villas

Location Av Costera Miguel Aleman 97, Acapulco, GRO 39690

Property Features

Fiesta Americana Acapulco Villas offers its guests a full-service spa, an outdoor pool, and a health club. There are 3 restaurants on site. You can unwind with a drink at one of the 3 bars/lounges. Public spaces have free WiFi. A terrace, tour/ticket assistance, and gift shops/newsstands are also featured at the eco-friendly Fiesta Americana Acapulco Villas. For a fee, parking is available. This 4-star Acapulco resort is smoke free.

  • 1 building
  • 324 guestrooms or units
  • 19 levels
  • 3 dining venues
  • 3 bars or lounges
  • Supervised kid's activities (free)
  • Beach lounge chairs
  • Towels for the beach
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Grocery service (free)
  • Terrace
  • Garden
  • Gift shop
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Supervised childcare/activities (free)
  • Free WiFi
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.) (18.3 km / 11.3 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Fiesta Americana Acapulco Villas offers 324 air-conditioned accommodations with safes and coffee/tea makers. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. Plasma televisions are featured in guestrooms. Bathrooms include shower/tub combinations with deep soaking bathtubs and designer toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

  • Deep soaking tub
  • In-room dining (24 hours)
  • Plasma television
  • Premium channels
  • Coffee maker
  • Egyptian cotton linens
  • Down blanket
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Safe
  • Designer toiletries
  • Telephone
  • Air conditioning
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to noon.

Chulavista - This restaurant serves breakfast only.

Maima - This restaurant serves lunch only. Open daily.

Rosato Ristorante - This restaurant serves dinner only. Open daily.

A complimentary grocery shopping service is offered and 24-hour room service is available.

Nearby Activities

Recreational amenities at the resort include an outdoor pool and a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Water skiing nearby
  • Golfing nearby
  • Snorkeling nearby
  • Parasailing nearby
  • Surfing/boogie boarding nearby
  • Kayaking nearby
  • Sailing nearby
  • Windsurfing nearby

Spa Services

Health club has 2 treatment rooms. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a steam room.

The spa is open daily. Guests under 12 years old are not allowed in the spa.

  • Number of treatment rooms 2
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Steam room in spa
  • Minimum age to access spa is 12
  • Reflexology
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Onsite parties or group events are strictly prohibited. This property advises that enhanced cleaning measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment will be available to guests.Individually-wrapped food options are available for breakfast, lunch, and dinner.The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitization guidelines.Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Onsite parties or group events are strictly prohibited. This property advises that enhanced cleaning measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment will be available to guests.Individually-wrapped food options are available for breakfast, lunch, and dinner.The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitization guidelines.

  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property is not currently implementing any guest safety measures
  • Contactless check-out is not available
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Protective clothing is available to guests
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Events/parties not allowed
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 17 for adults and USD 8.50 for children (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Acapulco Fiesta Americana
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You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key (nogle), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

  • Green Key (nogle)
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.