See all properties
Save

HS HOTSSON Hotel Acapulco

3.5 star property
3.5-star beachfront hotel near Condesa Beach

Choose dates to view prices

HS HOTSSON Hotel Acapulco

Photo gallery for HS HOTSSON Hotel Acapulco

On the beach, beach umbrellas
Property amenity
Senior Suite, 1 King Bed, Jetted Tub | In-room safe, iron/ironing board, free WiFi, bed sheets
4 restaurants, breakfast, lunch, dinner served; international cuisine
Property amenity

Overview of HS HOTSSON Hotel Acapulco

Reviews
8.0

Very good

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • PoolPoolPool
  • Parking availableParking availableParking available
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant
  • BarBarBar

Explore the neighborhood

Map
Av. Costera Miguel Aleman 1803, Fracc. Magallanes, Acapulco, GRO, 39670
  • Popular LocationBarra Vieja 5202 min walk
  • Popular LocationToks2 min walk
  • Popular LocationDiana Galleries Mall5 min walk
  • Popular LocationDiana the Huntress7 min walk

Room options

View all photos for Junior Suite, 1 King Bed, Balcony, Partial Ocean View

Junior Suite, 1 King Bed, Balcony, Partial Ocean View | In-room safe, iron/ironing board, free WiFi, bed sheets

Junior Suite, 1 King Bed, Balcony, Partial Ocean View

  • 655 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 2 Double Beds, Balcony, Partial Ocean View

Junior Suite, 2 Double Beds, Balcony, Partial Ocean View | In-room safe, iron/ironing board, free WiFi, bed sheets

Junior Suite, 2 Double Beds, Balcony, Partial Ocean View

  • 444 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Balcony, Partial Ocean View

Deluxe Room, 2 Double Beds, Balcony, Partial Ocean View | View from room

Deluxe Room, 2 Double Beds, Balcony, Partial Ocean View

  • 285 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Balcony, Bay View

Suite, 1 King Bed, Balcony, Bay View | In-room safe, iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed, Balcony, Bay View

  • 356 sq ft
  • Bay view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Balcony, Partial Ocean View

Deluxe Room, 1 King Bed, Balcony, Partial Ocean View | In-room safe, iron/ironing board, free WiFi, bed sheets

Deluxe Room, 1 King Bed, Balcony, Partial Ocean View

  • 285 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Senior Suite, 1 King Bed, Jetted Tub

Senior Suite, 1 King Bed, Jetted Tub | In-room safe, iron/ironing board, free WiFi, bed sheets

Senior Suite, 1 King Bed, Jetted Tub

  • 867 sq ft
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 2 Bedrooms, Private Pool, Ocean View

Presidential Suite, 2 Bedrooms, Private Pool, Ocean View | In-room safe, iron/ironing board, free WiFi, bed sheets

Presidential Suite, 2 Bedrooms, Private Pool, Ocean View

  • 2510 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

View all photos for Suite Master With Sea View

In-room safe, iron/ironing board, free WiFi, bed sheets

Suite Master With Sea View

  • Sea view
  • Sleeps 2

View all photos for Suite Junior With Partial Sea View

In-room safe, iron/ironing board, free WiFi, bed sheets

Suite Junior With Partial Sea View

  • Partial sea view
  • Sleeps 2

View all photos for Handicapped Room With Partial Sea View

In-room safe, iron/ironing board, free WiFi, bed sheets

Handicapped Room With Partial Sea View

  • Partial sea view
  • Sleeps 4

View all photos for Room Standard With Partial Sea View

In-room safe, iron/ironing board, free WiFi, bed sheets

Room Standard With Partial Sea View

  • Partial sea view
  • Sleeps 4

View all photos for Suite Presidential With Panoramic View

In-room safe, iron/ironing board, free WiFi, bed sheets

Suite Presidential With Panoramic View

  • Sleeps 4

View all photos for Room Standard With Partial Sea View

In-room safe, iron/ironing board, free WiFi, bed sheets

Room Standard With Partial Sea View

  • Partial sea view
  • Sleeps 2

View all photos for Suite With Sea View

In-room safe, iron/ironing board, free WiFi, bed sheets

Suite With Sea View

  • Sea view
  • Sleeps 4

View all photos for Suite Junior With Partial Sea View

In-room safe, iron/ironing board, free WiFi, bed sheets

Suite Junior With Partial Sea View

  • Partial sea view
  • Sleeps 4

Similar properties

Front of property
Hotel Emporio Acapulco
On private beach
Pool
Spa
Kids pool
4.0 out of 5, Very Good, (1010)
The price is $141
per night
$169 total
includes taxes & fees
May 3 - May 4
Hotel Emporio Acapulco

About the neighborhood

Acapulco

On the beach.Within a 10-minute walk of this Costera Acapulco hotel, you'll find Diana the Huntress and Condesa Beach. Plaza Bahia and Diana Galleries Mall are also within half a mile (1 km).

What's nearby

  • Diana Galleries Mall - 5 min walk
  • Diana the Huntress - 7 min walk
  • Galerías Acapulco - 8 min walk
  • Parque Papagayo - 15 min walk
  • Papagayo Beach - 7 min drive

Getting around

  • General Juan N. Alvarez Intl. Airport (ACA) - 17 min drive

Restaurants

  • Kalei - 4 min walk
  • Restaurante Maria Bonita - 4 min walk
  • Bar 26 - 3 min walk
  • Mercado el Pueblito - 3 min walk
  • Barra Vieja 520 - 2 min walk

About this property

HS HOTSSON Hotel Acapulco

3.5-star beachfront hotel near Condesa Beach
Some rates at HS HOTSSON Hotel Acapulco are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

As a guest of HS HOTSSON Hotel Acapulco, you'll find 4 outdoor swimming pools, a 24-hour fitness center, and a children's pool. There are 4 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi and wired Internet.

A business center and meeting rooms are available. Event space at this hotel measures 9483 square feet (881 square meters) and includes conference space. A terrace, tour/ticket assistance, and concierge services are also featured at HS HOTSSON Hotel Acapulco. You'll have access to the outdoor pool at a partner property. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3.5-star Acapulco hotel is smoke free.

  • 1 building
  • 506 guestrooms or units
  • 28 levels
  • 4 dining venues
  • 2 bars or lounges
  • Meeting rooms
  • 9483 sq ft of conference space
  • 881 sq m of conference space
  • Built in 1982
  • Deli
  • Umbrellas for the beach
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • ATM
  • Elevator
  • No smoking on site
  • Bar by the pool
HS HOTSSON Hotel Acapulco offers 506 air-conditioned accommodations with safes and hair dryers. Rooms open to balconies. Cable television is provided.

Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Family friendly

  • 4 outdoor pools
  • Children's pool
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Area shuttle (surcharge)
  • Self parking on site (MXN 150 per night)
  • Valet parking on site (MXN 150 per night)
  • Limited onsite parking
  • Onsite parking options include a carport

Food and drink

  • Daily buffet breakfast available 7:00 AM–noon for a fee: MXN 385 for adults and MXN 199 for children
  • 2 bars/lounges
  • 4 restaurants
  • A poolside bar
  • Snack bar/deli

Things to do

  • 24-hour gym
  • 4 outdoor pools
  • Children's pool
  • Outdoor pool (guest access)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels

Outdoor space

  • Balcony

Food and drink

  • Room service

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation
This property requires valid ID for all guests at check-in, regardless of age. A birth certificate should be presented for children to confirm age.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at HS HOTSSON Hotel Acapulco

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 385 for adults and MXN 199 for children
  • Self parking fee: MXN 150 per night
  • Valet parking fee: MXN 150 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

Outside food and drink are not permitted on the premises.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Gran Plaza Acapulco
HS HOTSSON Smart Acapulco Hotel
Crowne Plaza Hotel Acapulco
HS HOTSSON Smart Hotel
Crowne Plaza Acapulco Hotel Acapulco
HS HOTSSON Smart

Frequently asked questions

How close is HS HOTSSON Hotel Acapulco to the airport?

HS HOTSSON Hotel Acapulco is 12.1 mi (17-min drive) away from the General Juan N. Alvarez Intl. Airport (ACA) airport, the closest popular airport to the property.

Does HS HOTSSON Hotel Acapulco have an airport shuttle?

Airport shuttle services are not available at HS HOTSSON Hotel Acapulco.

How close is HS HOTSSON Hotel Acapulco to the beach?

This hotel is on the beach. Don't forget your sunscreen!

Does HS HOTSSON Hotel Acapulco offer free breakfast?

Free breakfast isn’t provided at HS HOTSSON Hotel Acapulco, but buffet breakfast is offered for a fee of MXN 385 for adults and MXN 199 for children. It's available every day from 7:00 AM to noon.

Is there a casino at HS HOTSSON Hotel Acapulco?

No, there is no casino at this hotel.

What time is check-in at HS HOTSSON Hotel Acapulco?

Check-in start time: 3 PM; Check-in end time: 6 AM.

Is there free parking at HS HOTSSON Hotel Acapulco?

Free parking is not available at this hotel. Self parking is available for MXN 150 per night, and valet parking for MXN 150 per night.

Does HS HOTSSON Hotel Acapulco have a pool?

HS HOTSSON Hotel Acapulco features 4 outdoor pools and a children's pool.

Does HS HOTSSON Hotel Acapulco have a restaurant?

There are 4 onsite restaurants, offering options like international cuisine, ocean views, and a poolside location.

Does HS HOTSSON Hotel Acapulco have a spa?

There are no spa services available at this hotel.

How close is HS HOTSSON Hotel Acapulco to downtown Acapulco?

HS HOTSSON Hotel Acapulco is 1.9 mi away from Acapulco.

HS HOTSSON Hotel Acapulco Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 429 out of 1000 reviews" "
Rating 8 - Good. 295 out of 1000 reviews" "
Rating 6 - Okay. 128 out of 1000 reviews" "
Rating 4 - Poor. 85 out of 1000 reviews" "
Rating 2 - Terrible. 63 out of 1000 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

JUAN, NEWTOWN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to all my needs

10/10 Excellent

GUADALUPE

Stayed 1 night in Oct 2023

8/10 Good

ana

Liked: Staff & service
Mayor limpieza en las zonas comunes y elevadores
Stayed 2 nights in Oct 2023

8/10 Good

Rene

Liked: Cleanliness, staff & service, property conditions & facilities
So my wife and i came to acapulco cause it was a dream place to vist since i was a kid
Stayed 4 nights in Sep 2023

10/10 Excellent

Etna

Stayed 3 nights in Sep 2023

10/10 Excellent

Marcos

Stayed 16 nights in May 2023

8/10 Good

William R

Stayed 5 nights in Sep 2023

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very clean
Stayed 6 nights in Sep 2023

6/10 Okay

Guga

Liked: Staff & service
Stayed 6 nights in Sep 2023

4/10 Poor

Raul, North Providence

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
I really liked the second floor pool, it was very nice and clean and has an awesome view of the Acapulco bay. The customer service from Nicolas was excellent. I did not like the sewer smell inside the hotel and across the city.
Stayed 10 nights in Aug 2023