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4.3 out of 5

"Great hotel. Clean and very good staff service. You can walk right into the beach. The hotel DOES have a reception/front desk. " More

By a verified traveler on Mon 14 Jan 2019

Hotel Description

3.5-star beachfront hotel near Condesa Beach

On the beach

Within a 15-minute walk of this Costera Acapulco hotel, you'll find Icacos Beach and Condesa Beach. Also, El Rollo Acapulco is within half a mile (1 km) and Diana the Huntress is within 2 miles (3 km).

Poolside dining

This hotel features a restaurant, an outdoor pool, and a poolside bar. Families will appreciate the children's pool, onsite laundry facilities, and supervised childcare. Relax with a drink at the bar/lounge and enjoy perks like free self parking and free WiFi.

Free WiFi, cable TV

The 180 guestrooms have TVs with cable channels and offer free WiFi and room service. Other amenities include ceiling fans, hair dryers, and safes.

Studio, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$57* Per night/room Apr 26 - Apr 27

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Hotel Elcano ratings based on 4 Verified Reviews

Review Summary
4.2 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Hotel Elcano

Everyone (1)
5 out of 5
Great hotel. Clean and very good staff service. You can walk right into the beach. The hotel DOES have a reception/front desk.

Posted by , from New Jersey on Jan 14, 2019

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4 out of 5

Not my first visit to this Hotel

Pros: Free Internet, ice close to the room., helpful front desk people.lady
My husband and I were anxious to see this Hotel again. We stayed there about 20 years ago and loved it. Not much had changed and we enjoyed our time there this time also.

Posted by , from Alaska on Jun 4, 2012

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4 out of 5

Can be a pricey hotel for what you get!

The hotel has a really great breakfast buffet. Way better than at other hotels in Acapulco. The pool area is awesome and the beach is right at your fingertips. If you get bothered by the merchants which a lot of tourists do, just tell them "No Gracias" and they will leave you alone. If they keep bothering you which most do, make sure to tell the hotel staff. Also there is really no entertainment at this hotel at all. I would really recommend the Fiesta Americana for that. The lobby there is great too. At this hotel though you won't really find teenagers or a younger crowd. Most of the people that stay at this hotel are either Canadian or righ Mexican nationals. I would recommend it though but the beds are really hard and the showed didn't really work well when we were there. But great ocean view.

Posted by on May 31, 2009

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4 out of 5

Location, Location, Location

We have just returned from a quick four day vacation at the Elcano Hotel in Acapulco with our two teenagers. The very best thing about this hotel is the location. It has a stupendous beach front! Every room from the hotel has an ocean view, although if they have an event going on in the evening it can be loud. I woke every morning early and sat out on our balcony to read, relax and just listen to the calming ocean sounds. The furnishings in the room have a bit of wear but over all are perfectly acceptable. My only complaint about the room is that the beds are particularly hard. Our seventeen year old son loved the breakfast buffet which offered fresh made eggs, sopas and quesadillas, along with plenty of other selections which varied slightly daily. We had a junior suite that had two double beds and a fold out sleeper sofa. The room was large and accommodated the four of us more than satisfactorily. There were plenty of good authentic local restaurants within walking distance which added to the allure of the location

Posted by on Jan 4, 2009

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Renovations + Closures

The property is closed between April 04 and April 30.

Property Features

Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with complimentary cabanas. After a day at the beach, enjoy amenities at Hotel Elcano like an outdoor pool and a children's pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. Limited free parking is available on a first-come, first-served basis. This 3.5-star Acapulco hotel is smoke free.

  • 1 building
  • 180 guestrooms or units
  • 9 levels
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Childcare (surcharge)
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Gift shop
  • Beauty salon
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Free cribs/infant beds


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Free self parking , Parking (limited spaces)


  • Airport: General Juan N. Alvarez Intl. Airport (ACA) (17.4 km / 10.8 mi)
  • Parking: Free self parking

Room Amenities

Hotel Elcano offers 180 accommodations, which are accessible via exterior corridors and feature safes and hair dryers. Premium cable television is provided. Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Premium channels
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board available
  • Blackout drapes
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekends from 7:00 AM and noon.

Bambuco - This poolside restaurant serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Surfing/boogie boarding nearby
  • Volleyball on site
  • Golfing nearby


If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies


  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.


  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Hotel Elcano


Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Guests are provided with hand sanitizer.

  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures


Guests will be asked to pay the following charges at the property:

  • Deposit: MXN 1000 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: MXN 255 per person (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Elcano Acapulco
  • Elcano Hotel
  • Hotel Elcano
  • Hotel Elcano Acapulco
  • Elcano Hotel Acapulco
  • Elcano Resort Acapulco
  • Hotel Elcano Hotel
  • Hotel Elcano Acapulco
  • Hotel Elcano Hotel Acapulco

You should know

  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.