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4.0 out of 5

"I love the view this is my 2nd time there I love it " More

By a verified traveler on Fri 18 Jan 2019

Hotel Description

3.5-star beachfront hotel near Condesa Beach

On the beach

A stay at this Costera Acapulco hotel places you steps from Diana the Huntress and a 5-minute walk from Condesa Beach. Gran Plaza Shopping Mall and Icacos Beach are also within 2 miles (3 km).

Private beach, spa tub

This smoke-free hotel features a private beach, a full-service spa, and 2 restaurants. Families will appreciate the children's pool and onsite laundry facilities. Enjoy the 3 outdoor pools and perks like free WiFi.

Free Internet, balconies

The 422 guestrooms offer free WiFi and free wired Internet, plasma TVs with cable channels, and balconies. Other amenities include 24-hour room service, premium bedding, and coffee/tea makers.

Superior Ocean View

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$55* Per night/room Jul 16 - Jul 17

Privilege Club Ocean Ste

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Estudio

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Studio

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Krazy Acapulco Saving

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Hotel Emporio Acapulco ratings based on 3 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hotel Emporio Acapulco

Everyone (2) Couples (1) Family (1)
2 out of 5

Posted by on Jun 23, 2019

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5 out of 5
I love the view this is my 2nd time there I love it

Posted by , from Ontario Ca on Jan 18, 2019

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5 out of 5
Tiene varias albercas para escoger. Las plantas al rededor de todo el hotel te llenan de vibra y energía.

Posted by , from California on Sep 2, 2019

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Renovations + Closures

This property is closed from 1 April 2020 to 2 July 2020 (dates subject to change).

Property Features

Simply step outside to unwind on the hotel's beach. At Hotel Emporio Acapulco you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include a swim-up bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. This beach hotel also offers a children's pool, a spa tub, and a sauna. Parking is available for a fee. This 3.5-star Acapulco hotel is smoke free.

  • 422 guestrooms or units
  • 11 levels
  • 2 buildings
  • 2 dining venues
  • Built in 1952
  • Bar by the pool
  • Swim-up bar
  • Bar or lounge
  • Cabanas on the beach (surcharge)
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Onsite shopping
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • On private beach
  • Number of outdoor pools - 3
  • Children's pool
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: General Juan N. Alvarez Intl. Airport (ACA) (19 km / 11.8 mi)
  • Property shuttles: Airport drop-off and cruise terminal shuttle
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Hotel Emporio Acapulco offers 422 accommodations with safes and complimentary bottled water. Rooms open to balconies. Beds feature premium bedding. Plasma televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Acapulco hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • Private balcony
  • In-room dining (24 hours)
  • HD television
  • Cable channels
  • Movies for purchase
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7 AM to noon.

Hotel Emporio Acapulco has 2 restaurants serving breakfast, lunch, and dinner.

24-hour room service is available.

Nearby Activities

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach, a spa tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Water skiing nearby
  • Golfing nearby
  • Snorkeling nearby
  • Parasailing nearby
  • Sailing nearby
  • Windsurfing nearby

Spa Services

Oriental Spa has massage/treatment rooms. Services include facials and body treatments. The spa is equipped with a sauna and a spa tub.

  • Sauna in spa
  • Spa tub in spa
  • Body treatments
  • Facial treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to get details.

Front desk staff will greet guests on arrival.

Airport transportation is offered 24 hours a day. Fees may apply. For details, please contact the property in advance.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Hotel Emporio Acapulco

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.Contactless check-out is available.Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.Contactless check-out is available.Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Staff temperature checks are conducted regularly
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Individually-wrapped food options are not available
  • Gap period enforced between guest stays 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between MXN 259 and MXN 300 per person (approximately)
  • Airport shuttle fee: MXN 380 per vehicle (maximum occupancy 4)
  • Self parking fee: MXN 110 per night
  • Valet parking fee: MXN 110 per night
  • Late check-out fee: MXN 833 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Acapulco Emporio
  • Acapulco Emporio Hotel
  • Acapulco Hotel Emporio
  • Emporio Acapulco
  • Emporio Acapulco Hotel
  • Emporio Hotel
  • Emporio Hotel Acapulco
  • Hotel Acapulco Emporio
  • Hotel Emporio
  • Hotel Emporio Acapulco
  • Hotel Emporio Acapulco Hotel
  • Hotel Emporio Acapulco Acapulco
  • Hotel Emporio Acapulco Hotel Acapulco

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.