You'll find Furnace Run Metro Park and Cuyahoga Valley National Park within 2 miles (3 km) of this hotel. Also, Sleepy Hollow Golf Course is within 3 miles (5 km) and Rocky River is within 6 miles (10 km).
This hotel doesn't skimp on freebies - guests receive free continental breakfast, free WiFi, and free self parking. Traveling on business? Take advantage of the business center and free Internet in public areas. A restaurant, a 24-hour front desk, and dry cleaning are also provided.
Free WiFi, refrigerators
Featuring conveniences like refrigerators and microwaves, the 216 guestrooms also offer free WiFi and TVs with cable channels. Coffee/tea makers, free local calls, and hair dryers are also available.
Aug 20, 2021 by Manager
Thank you so much for the incredible rating. We look forward to your next visit!
Aug 17, 2021 by Manager
I regret to discover that you weren't thoroughly impressed with us during your most recent stay. I assure you that we have the highest standards of cleanliness and that your comments are very important to us and are being addressed immediately with our staff. We hope you'll return someday to see how we have addressed and improved upon the issues that you have expressed, thanks to your valuable feedback.
Mar 17, 2021 by Michelle | Guest Relations Specialist
Dear guest, we are very sorry for the inconvenience that you have had experienced. We already have it addressed to the management for clarification. Thank you for having us informed.
Dec 23, 2020 by Michelle | Guest Relations Specialist
Dear guest, thank you for leaving us your rating, it is a pleasure to have serve you well and to have provided you one great experience. We are pleased to have catered to you. See you again.
Nov 24, 2020 by Michelle | Guest Relations Specialist
Dear guest, we are very sorry for the inconvenience you've had. However, at our property, we strictly follow a regular inspection for any form of infestation or accumulation of unwanted particles. This goes along with a daily housekeeping routine where all rooms are cleaned, inspected, and supervised before being made available for booking. We do not leave anything to chance especially at this time of a health crisis. Both the safety of our guests and staff is of utmost significance.
Nov 7, 2019 by Manager
I am so sorry to hear that your most recent stay with us did not meet your expectations. Our primary goal is to provide all guests with an enjoyable experience and it is troubling to know that you faced such a usual experience. We take this quite seriously and have shared your feedback with management so that appropriate steps can be taken. Thank you again for taking the time for sharing this experience and for your valuable business.
Nov 3, 2019 by Manager
On behalf of our entire staff, we thank you for your business and for rating your experience.
Sep 26, 2019 by Manager
We are always striving to improve our offerings and that is why your input is so important. Thank you for sharing your experience and comments pertaining to our area and your insights regarding our pool. We hope you'll return to see how we continue to improve our service and hospitality.
Sep 8, 2019 by Manager
Your comments are important to us as we continuously seek ways to improve upon the guest experience in our hotel. We thank you for the feedback regarding our hotel. I hope you will return to enjoy a memorable and exceptional experience.
Due to COVID-19, this property’s food and beverage options may be limited.
There's a restaurant on site. Free breakfast is available daily. WiFi and wired Internet are free in public spaces. You'll find a business center on site. Event space at this hotel measures 15000 square feet (1394 square meters) and includes conference space. The family-friendly Quality Inn & Suites also features complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. Self parking is free. This Richfield hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi , Free wired Internet
Free self parking , RV, bus, truck parking
Quality Inn & Suites offers 216 accommodations with coffee/tea makers and hair dryers. Televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.
Guests are served free continental breakfast daily from 6 AM to 9 AM.
Quality Inn & Suites has a restaurant on site.
The recreational activities listed below are available either on site or nearby; fees may apply.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 48 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice). This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global) and SafeStay (AHLA - USA).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.