You'll find Cuyahoga Valley National Park and Furnace Run Metro Park within 2 miles (3 km) of this hotel. Brecksville Reservation and Sleepy Hollow Golf Course are also within 3 miles (5 km).
This hotel features an indoor pool, a spa tub, and a restaurant. There's fun for all ages with mini golf and an arcade/game room, and families will appreciate the onsite laundry facilities. There's no skimping on freebies - guests receive free continental breakfast, free WiFi, and free self parking.
Sep 19, 2023 by Guest Relation Management
Hi Scott,Thank you for taking the time to provide feedback on your stay with us. We are pleased to hear that you enjoyed the majority of your stay; however, we would appreciate your feedback and suggestions for improvement for your next visit. Your feedback will assist us in identifying our strengths and weaknesses. Thank you again, and we hope to see you soon!
Aug 9, 2023 by Guest Relation Management
Hi Kim,We value your feedback as we are always striving to serve you better. Thank you for rating your stay and we hope to have another opportunity to host you again soon
Aug 8, 2023 by Guest Relation Management
Hi Darin,Thank you for sharing your experience regarding your recent stay at our hotel. It's disappointing to hear that there was a miscommunication regarding the pet-friendly policies and the room type you booked. Rest assured, we will address this issue with our team to ensure such discrepancies are avoided in the future. We will also make sure to review our booking process to ensure that all relevant fees are properly disclosed upfront. Thank you for choosing our hotel, and we hope to have the opportunity to better meet your expectations in the future.
Aug 21, 2023 by Guest Relation Management
Hi Kristi,Thank you for your feedback regarding your recent stay at our hotel. Providing exceptional experiences for our guests is our utmost priority, and we're delighted that we could meet and exceed your expectations during your stay. We look forward to the opportunity of hosting you again and providing you with another outstanding stay.
Jul 28, 2023 by Manager
Hello WILLARD,We sincerely appreciate your valued business and thank you for taking the time to rate your stay. It was wonderful to have you and we would like to invite you back the next time you are in the area.
Jul 11, 2023 by Guest Relation Management
Hi Angela,Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We deeply value our guests' opinions, as they help us identify areas where we can improve our services. If you could provide us with more specific details about your concerns, we would greatly appreciate it. Your feedback will be instrumental in helping us address the issues you encountered and prevent similar situations from occurring in the future. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.
Jun 21, 2023 by Guest Relation Management
Hi Kerry,Our staff finds it incredibly rewarding whenever we achieve the highest rating for the guest experience. We will continue to offer the highest level of hospitality, and we hope to see you again whenever you are in the area.
Jun 13, 2023 by Guest Relation Management
Hi Megan,Thank you for your feedback. We will address this concern with our team to ensure that appropriate measures are taken to minimize disturbances so that all our guests can enjoy a pleasant experience with us. We understand that convenient and accessible parking is important to our guests, and we will also review possible solutions to improve this aspect of our amenities. We hope you will consider staying with us again and provide you with a much more pleasant and convenient experience.
Mar 26, 2023 by Manager
Hello Larissa,We appreciate your time in sharing your feedback. We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.
Oct 20, 2022 by Guest Relation Management
Hi Robert,Thank you so much for your wonderful rating and review! We're so glad you enjoyed your stay with us, and we hope to have you again soon for another memorable experience!
Quality Inn & Suites offers its guests an indoor pool and a spa tub. There's a restaurant on site. Free breakfast is available daily. Public spaces have free WiFi and wired Internet. Business amenities include a business center and meeting rooms. Event space at this hotel measures 15000 square feet (1394 square meters) and includes conference space. A vending machine, an arcade/game room, and complimentary newspapers in the lobby are also featured at the family-friendly Quality Inn & Suites. Self parking is free. This Richfield hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi , Free wired internet
Free self parking , RV, bus, truck parking
Quality Inn & Suites offers 216 accommodations with coffee/tea makers and hair dryers. Televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.
Guests are served free continental breakfast daily from 6 AM to 9 AM.
Quality Inn & Suites has a restaurant on site.
An indoor pool and a spa tub are on site.
The recreational activities listed below are available either on site or nearby; fees may apply.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 48 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA) and Ecolab (3rd party expert - Global).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.