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Quality Inn & Suites

2.5-star property
4742 Brecksville Rd, Richfield, OH 1-855-201-7819
3.5 out of 5
See all 40 travelocity Reviews

"To Nosiy and barely any parking spaces " More

By a verified traveler on Sun 11 Jun 2023

Points Of Interest

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Hotel Description

Family-friendly stay near Cuyahoga Valley National Park

In Richfield

You'll find Cuyahoga Valley National Park and Furnace Run Metro Park within 2 miles (3 km) of this hotel. Brecksville Reservation and Sleepy Hollow Golf Course are also within 3 miles (5 km).

Family-friendly fun

This hotel features an indoor pool, a spa tub, and a restaurant. There's fun for all ages with mini golf and an arcade/game room, and families will appreciate the onsite laundry facilities. There's no skimping on freebies - guests receive free continental breakfast, free WiFi, and free self parking.

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$76* Per night/room Oct 11 - Oct 12

Standard Room, 2 Double Beds, Non Smoking, Balcony

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 2 Double Beds, Non Smoking, Poolside

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Suite, 1 King Bed with Sofa bed, Non Smoking (Divided Room)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Quality Inn & Suites ratings based on 40 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 1.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Quality Inn & Suites

Everyone (15) Couples (8) Family (15)
3 out of 5

Posted by , from Smiths Grove on Aug 29, 2023

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Comment from Hotel Management

Sep 19, 2023 by Guest Relation Management

Hi Scott,Thank you for taking the time to provide feedback on your stay with us. We are pleased to hear that you enjoyed the majority of your stay; however, we would appreciate your feedback and suggestions for improvement for your next visit. Your feedback will assist us in identifying our strengths and weaknesses. Thank you again, and we hope to see you soon!

4 out of 5

Posted by on Aug 7, 2023

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Comment from Hotel Management

Aug 9, 2023 by Guest Relation Management

Hi Kim,We value your feedback as we are always striving to serve you better. Thank you for rating your stay and we hope to have another opportunity to host you again soon

2 out of 5
Paid for a suite at this "pet-friendly" hotel. At check-in, was told that pets were not allowed in that suite and we would be in a smaller room with 1 bed. Manager "upgraded" us to a 2-bed room, but still was not what we paid for. Additionally, was charged a $50 "pet fee" that was not disclosed during booking.

Posted by on Aug 7, 2023

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Comment from Hotel Management

Aug 8, 2023 by Guest Relation Management

Hi Darin,Thank you for sharing your experience regarding your recent stay at our hotel. It's disappointing to hear that there was a miscommunication regarding the pet-friendly policies and the room type you booked. Rest assured, we will address this issue with our team to ensure such discrepancies are avoided in the future. We will also make sure to review our booking process to ensure that all relevant fees are properly disclosed upfront. Thank you for choosing our hotel, and we hope to have the opportunity to better meet your expectations in the future.

5 out of 5

Posted by on Aug 1, 2023

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Comment from Hotel Management

Aug 21, 2023 by Guest Relation Management

Hi Kristi,Thank you for your feedback regarding your recent stay at our hotel. Providing exceptional experiences for our guests is our utmost priority, and we're delighted that we could meet and exceed your expectations during your stay. We look forward to the opportunity of hosting you again and providing you with another outstanding stay.

5 out of 5

Posted by , from fairport on Jul 7, 2023

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Comment from Hotel Management

Jul 28, 2023 by Manager

Hello WILLARD,We sincerely appreciate your valued business and thank you for taking the time to rate your stay. It was wonderful to have you and we would like to invite you back the next time you are in the area.

2 out of 5

Posted by , from Cotuit on Jun 21, 2023

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Comment from Hotel Management

Jul 11, 2023 by Guest Relation Management

Hi Angela,Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We deeply value our guests' opinions, as they help us identify areas where we can improve our services. If you could provide us with more specific details about your concerns, we would greatly appreciate it. Your feedback will be instrumental in helping us address the issues you encountered and prevent similar situations from occurring in the future. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.

5 out of 5

Posted by , from East Thetford on Jun 20, 2023

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Comment from Hotel Management

Jun 21, 2023 by Guest Relation Management

Hi Kerry,Our staff finds it incredibly rewarding whenever we achieve the highest rating for the guest experience. We will continue to offer the highest level of hospitality, and we hope to see you again whenever you are in the area.

3 out of 5
To Nosiy and barely any parking spaces

Posted by on Jun 11, 2023

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Comment from Hotel Management

Jun 13, 2023 by Guest Relation Management

Hi Megan,Thank you for your feedback. We will address this concern with our team to ensure that appropriate measures are taken to minimize disturbances so that all our guests can enjoy a pleasant experience with us. We understand that convenient and accessible parking is important to our guests, and we will also review possible solutions to improve this aspect of our amenities. We hope you will consider staying with us again and provide you with a much more pleasant and convenient experience.

1 out of 5

Posted by on Mar 5, 2023

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Comment from Hotel Management

Mar 26, 2023 by Manager

Hello Larissa,We appreciate your time in sharing your feedback. We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.

5 out of 5
Room was clean, they served a hot breakfast.

Posted by on Oct 20, 2022

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Comment from Hotel Management

Oct 20, 2022 by Guest Relation Management

Hi Robert,Thank you so much for your wonderful rating and review! We're so glad you enjoyed your stay with us, and we hope to have you again soon for another memorable experience!

About the Quality Inn & Suites

Location 4742 Brecksville Rd, Richfield, OH 44286

Property Features

Quality Inn & Suites offers its guests an indoor pool and a spa tub. There's a restaurant on site. Free breakfast is available daily. Public spaces have free WiFi and wired Internet. Business amenities include a business center and meeting rooms. Event space at this hotel measures 15000 square feet (1394 square meters) and includes conference space. A vending machine, an arcade/game room, and complimentary newspapers in the lobby are also featured at the family-friendly Quality Inn & Suites. Self parking is free. This Richfield hotel is smoke free.

  • 1 building
  • 216 guestrooms or units
  • 3 levels
  • Meeting rooms
  • 15000 sq ft of conference space
  • 1394 sq m of conference space
  • Continental breakfast (free)
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Wedding services available
  • Game room or arcade
  • Newspapers in lobby (free)
  • ATM
  • No smoking on site
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking , RV, bus, truck parking

Transport

  • Parking: Free self parking

Room Amenities

Quality Inn & Suites offers 216 accommodations with coffee/tea makers and hair dryers. Televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free continental breakfast daily from 6 AM to 9 AM.

Quality Inn & Suites has a restaurant on site.

Nearby Activities

An indoor pool and a spa tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Hiking/biking trails nearby
  • Miniature golf on site
  • Downhill skiing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom (in select rooms)
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • No elevator (single level property)
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 50 per accommodation, per stay
  • Maximum 2 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 48 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA) and Ecolab (3rd party expert - Global).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Pets allowed in specific rooms only
  • Staff wears personal protective equipment
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Gap period enforced between guest stays - 48 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Days Inn Hotel Richfield
  • Days Inn Richfield
  • Richfield Days Inn
  • Days Inn Richfield Hotel Richfield
  • Days Inn Richfield Ohio
  • Days Inn Richfield Hotel
  • Days Inn Suites Richfield
  • Quality Inn & Suites Hotel
  • Quality Inn & Suites Richfield
  • Quality Inn & Suites Hotel Richfield
  • Days Inn Suites by Wyndham Richfield

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.