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4.1 out of 5

"Professional and courteous staff. Great restaurants. " More

By a verified traveler on Sun 19 Jan 2020

Hotel Description

3.5-star hotel near Falls River Square

On river

At this Cuyahoga Falls hotel, you'll be within half a mile (1 km) of Falls River Square and 6 miles (10 km) of Hower House. University of Akron and Akron Civic Theater are also within 6 miles (10 km).

Business services

This hotel features a restaurant, an indoor pool, and a poolside bar. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the fitness center and perks like free self parking.

Free Internet, cable TV

Featuring conveniences like refrigerators and microwaves, the 209 guestrooms offer free WiFi and free wired Internet, as well as TVs with cable channels. Other amenities include room service, premium bedding, and coffee/tea makers.

Club Suite, 1 Bedroom, Non Smoking, City View

Bed Count 2 Full Beds Maximum Occupancy 6 Max
$184* Per night/room Jun 28 - Jun 29

Suite, 2 Bedrooms, Balcony, River View

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Suite, 1 Bedroom, Non Smoking, River View

Bed Count 1 King Bed Maximum Occupancy 5 Max

City Suite, 2 Bedrooms, Non Smoking, City View

Bed Count 2 Full Beds Maximum Occupancy 6 Max

City Suite, 1 Bedroom, Non Smoking, City View

Bed Count 1 King Bed Maximum Occupancy 5 Max

Suite, 1 Bedroom, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Sheraton Suites Akron Cuyahoga Falls ratings based on 17 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Sheraton Suites Akron Cuyahoga Falls

Everyone (6) Couples (2)
1 out of 5
Don’t be deceived by the gorgeous looks in the lobby and outside. I went to my first room to find they are not only outdated, old, and scotch tape holding things together. They are gross! So gross I felt as if I needed a shower after five minutes of being in there. They are dirty and smelly. Their tubs are yellow, their rooms smell like smoke and very unclean people. They had boogers and lord knows what else on almost every door. Something greasy all over the ottoman. The blanket didn’t look cleaned at all had stuff all over them no to mention something smashed into them.AND also not to mention there was two huge bags filled with dirty towels stuffed in the closet. I went down to tell the front desk. They were very understanding gave me a new room to only find out that the second room was nasty too! It was nowhere near as bad as the first but it was still nasty. Went to check out they were willing to refund me and send it back onto my card. So I was pleased how they handled it(so I thought). Then I call them wondering why i haven’t received my refund yet. For them to tell me I have to call Expedia to tell them that they approved or sent my refund.(They never said anything about this when I was checking out). I call Expedia for them to tell me that I have NO refund pending. I call Sheraton back for them to tell me that they put the refund in and that I will just have to wait until tomorrow to call between 8 & 2. This experience has been the absolute worst!

Posted by on Mar 28, 2021

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5 out of 5
Professional and courteous staff. Great restaurants.

Posted by on Jan 19, 2020

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Comment from Hotel Management

Jan 22, 2020 by Pam P

Thank you for the wonderful rating! We hope you come back again.

5 out of 5

Posted by on Dec 21, 2019

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Comment from Hotel Management

Dec 30, 2019 by Guest Service Manager

Thank you for the 5 star rating.

4 out of 5

Posted by on Mar 23, 2019

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5 out of 5

Posted by on Mar 10, 2019

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5 out of 5

See the Falls of Cuyahoga

Location: Very near to a freeway, Ohio 8, also an easy walk from downtown shops and churches.
Both times I have stayed here, I had a room that looks down at the Cuyahoga River at close hand. The falls are not high, but the water rushing over a series of several ledges makes a wonderful sound and a beautiful view. At the south end of the building, an outdoor patio gives the finest view of all. The patio is accessible through the swimming pool, which is the other reason for booking a stay here. The pool is twice the length of other hotel pools, and it is open from 0530 to 2300, as is the well equipped fitness room.

Posted by , from Los Angeles CA on Jul 18, 2018

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5 out of 5
Would recommend enjoyed restaurant as well as room

Posted by on Sep 9, 2017

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Comment from Hotel Management

Sep 21, 2017 by Colleen I.

Thank you for your five star review!

5 out of 5

Nice hotel close to water

Clean room, helpful staff. Like the restaurant location with the view of water falls.

Posted by on Mar 26, 2017

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5 out of 5

Best Accommodations in Local Area

I lived in Cuyahoga Falls, OH for 10 years. There are "decent" hotels nearby, but the Sheraton is the absolute BEST, and perfectly located right on the Cuyahoga River. I wouldn't stay anyplace else when traveling to this area.

Posted by , from Pismo Beach, CA on Jul 3, 2013

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5 out of 5

Very Welcoming

Excellant hotel, very clean, bed was great, great place for a weekend getaway

Posted by , from Canada on Sep 11, 2011

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About the Sheraton Suites Akron Cuyahoga Falls

Location 1989 Front St, Cuyahoga Falls, OH 44221

Property Features

As a guest of Sheraton Suites Akron Cuyahoga Falls, you'll find an indoor pool, a spa tub, a sauna, and a fitness center. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. There's an onsite business center. The business-friendly Sheraton Suites Akron Cuyahoga Falls also features gift shops/newsstands, coffee/tea in a common area, and concierge services. Self parking is free. This 3.5-star Cuyahoga Falls hotel is smoke free.

  • 209 guestrooms or units
  • 6 levels
  • Built in 1989
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Akron-Canton Airport (CAK) (27.9 km / 17.3 mi)
  • Parking: Free self parking

Room Amenities

Sheraton Suites Akron Cuyahoga Falls offers 209 accommodations with safes and complimentary newspapers. Beds feature premium bedding. Televisions come with cable channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Cuyahoga Falls hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Bathrooms are partially open
  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 11:00 AM and on weekends from 7:00 AM to 11:00 AM.

Beau s on the River - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Bicycle rentals nearby
  • Golfing nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Snowshoeing nearby
  • Kayaking nearby
  • Cross-country skiing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices in meeting rooms
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per stay.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 50 per pet, per stay
  • Maximum 2 per room (weight limit: 40 lbs)

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Guests are provided with hand sanitizer. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • UnionPay
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 15 and USD 20 per person (approximately)
  • Pet fee: USD 50 per pet, per stay
  • Rollaway bed fee: USD 15.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Akron Sheraton
  • Cuyahoga Falls Sheraton
  • Sheraton Akron
  • Sheraton Cuyahoga Falls
  • Sheraton Suites
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  • Sheraton Suites Akron Cuyahoga Falls
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  • Sheraton Suites Cuyahoga Falls
  • Sheraton Hotel Akron
  • Sheraton Suites Akron/Cuyahoga Falls Hotel Cuyahoga Falls
  • Sheraton Suites Akron/Cuyahoga Falls Ohio
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  • Sheraton Suites Akron Cuyahoga Falls Hotel
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You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.