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4.2 out of 5

"They didn't have room service but they had restaurant " More

By a verified traveler on Mon 25 Oct 2021

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Hotel Description

3.5-star hotel near Falls River Square

On river

At this Cuyahoga Falls hotel, you'll be within half a mile (1 km) of Falls River Square and 6 miles (10 km) of Hower House. University of Akron and Akron Civic Theater are also within 6 miles (10 km).

Business services

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the gym and perks like free self parking.

Club Suite, 1 Bedroom, Non Smoking, City View

Bed Count 2 Full Beds Maximum Occupancy 5 Max
$204* Per night/room Jul 10 - Jul 11

Suite, 2 Bedrooms, Balcony, River View

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Suite, 1 Bedroom, Non Smoking, River View

Bed Count 1 King Bed Maximum Occupancy 5 Max

Penthouse, 2 Bedrooms, Non Smoking, City View

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Suite, 1 Bedroom, Non Smoking, City View

Bed Count 1 King Bed Maximum Occupancy 5 Max

Suite, 1 Bedroom, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Sheraton Suites Akron Cuyahoga Falls ratings based on 20 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Sheraton Suites Akron Cuyahoga Falls

Everyone (7) Couples (3) Family (1)
4 out of 5
They didn't have room service but they had restaurant

Posted by , from BOARDMAN on Oct 25, 2021

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5 out of 5
Helpful staff

Posted by on Aug 16, 2021

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5 out of 5
The rooms/suites are clean and large. Very nice and comfortable. The back of the hotel has beautiful falls that should be viewed.

Posted by on Aug 5, 2021

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1 out of 5
Don’t be deceived by the gorgeous looks in the lobby and outside. I went to my first room to find they are not only outdated, old, and scotch tape holding things together. They are gross! So gross I felt as if I needed a shower after five minutes of being in there. They are dirty and smelly. Their tubs are yellow, their rooms smell like smoke and very unclean people. They had boogers and lord knows what else on almost every door. Something greasy all over the ottoman. The blanket didn’t look cleaned at all had stuff all over them no to mention something smashed into them.AND also not to mention there was two huge bags filled with dirty towels stuffed in the closet. I went down to tell the front desk. They were very understanding gave me a new room to only find out that the second room was nasty too! It was nowhere near as bad as the first but it was still nasty. Went to check out they were willing to refund me and send it back onto my card. So I was pleased how they handled it(so I thought). Then I call them wondering why i haven’t received my refund yet. For them to tell me I have to call Expedia to tell them that they approved or sent my refund.(They never said anything about this when I was checking out). I call Expedia for them to tell me that I have NO refund pending. I call Sheraton back for them to tell me that they put the refund in and that I will just have to wait until tomorrow to call between 8 & 2. This experience has been the absolute worst!

Posted by on Mar 28, 2021

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5 out of 5
Professional and courteous staff. Great restaurants.

Posted by on Jan 19, 2020

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Comment from Hotel Management

Jan 22, 2020 by Pam P

Thank you for the wonderful rating! We hope you come back again.

5 out of 5

Posted by on Dec 21, 2019

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Comment from Hotel Management

Dec 30, 2019 by Guest Service Manager

Thank you for the 5 star rating.

4 out of 5

Posted by on Mar 23, 2019

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5 out of 5

Posted by on Mar 10, 2019

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5 out of 5

See the Falls of Cuyahoga

Location: Very near to a freeway, Ohio 8, also an easy walk from downtown shops and churches.
Both times I have stayed here, I had a room that looks down at the Cuyahoga River at close hand. The falls are not high, but the water rushing over a series of several ledges makes a wonderful sound and a beautiful view. At the south end of the building, an outdoor patio gives the finest view of all. The patio is accessible through the swimming pool, which is the other reason for booking a stay here. The pool is twice the length of other hotel pools, and it is open from 0530 to 2300, as is the well equipped fitness room.

Posted by , from Los Angeles CA on Jul 18, 2018

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5 out of 5
Would recommend enjoyed restaurant as well as room

Posted by on Sep 9, 2017

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Comment from Hotel Management

Sep 21, 2017 by Colleen I.

Thank you for your five star review!

About the Sheraton Suites Akron Cuyahoga Falls

Location 1989 Front St, Cuyahoga Falls, OH 44221

Property Features

Sheraton Suites Akron Cuyahoga Falls offers its guests an indoor pool, a sauna, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There's an onsite business center. The business-friendly Sheraton Suites Akron Cuyahoga Falls also features gift shops/newsstands, coffee/tea in a common area, and concierge services. Self parking is free. This 3.5-star Cuyahoga Falls hotel is smoke free.

  • 209 guestrooms or units
  • 6 levels
  • Built in 1989
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Sheraton Suites Akron Cuyahoga Falls offers 209 accommodations with safes and complimentary newspapers. Beds feature premium bedding. Televisions come with cable channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Cuyahoga Falls hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

  • Bathrooms are partially open
  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (on request)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 11:00 AM and on weekends from 7:00 AM to 11:00 AM.

Beau s on the River - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Bicycle rentals nearby
  • Golfing nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Snowshoeing nearby
  • Kayaking nearby
  • Cross-country skiing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices in meeting rooms
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per stay.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 50 per pet, per stay
  • Maximum 2 per room (weight limit: 40 lbs)
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place and guests are provided with hand sanitizer. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 15 and USD 20 per person (approximately)
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Akron Sheraton
  • Cuyahoga Falls Sheraton
  • Sheraton Akron
  • Sheraton Cuyahoga Falls
  • Sheraton Suites
  • Sheraton Suites Akron
  • Sheraton Suites Akron Cuyahoga Falls
  • Sheraton Suites Akron Hotel
  • Sheraton Suites Akron Hotel Cuyahoga Falls
  • Sheraton Suites Cuyahoga Falls
  • Sheraton Hotel Akron
  • Sheraton Suites Akron/Cuyahoga Falls Hotel Cuyahoga Falls
  • Sheraton Suites Akron/Cuyahoga Falls Ohio
  • Sheraton Suites Akron Cuyahoga Falls Hotel
  • Sheraton Suites Akron Cuyahoga Falls Hotel
  • Sheraton Suites Akron Cuyahoga Falls Cuyahoga Falls
  • Sheraton Suites Akron Cuyahoga Falls Hotel Cuyahoga Falls

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.