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"Great complex with many amenities. Excellent drinks and many bars around resort. I enjoy the entertainment shows every night. Easy access to the bea
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Within 3 miles (5 km) of this property, you'll find Riviera Maya Golf Club and Akumal Beach. Xcacel Beach and Aktun Chen are also within 3 miles (5 km).
All-inclusive
This smoke-free property features a private beach, a golf course, and a casino. Enjoy a day at the beach snorkeling, or relax with beach umbrellas. There's fun for all ages with a children's club and a playground, and supervised childcare is an added bonus.
Jetted tubs, free WiFi
Boasting jetted bathtubs, the 978 guestrooms also offer free WiFi and free minibar items. LCD TVs come with satellite channels, and other amenities include balconies and room service.
Bahia Principe Grand Tulum ratings based on 82 Verified Reviews
Review Summary
4.2
out of 5
4.0 out of 5.0
Room cleanliness4.5 out of 5.0
Service & staff4.5 out of 5.0
Room comfort4.0 out of 5.0
Hotel condition4.0 out of 5.0
Guest reviews for Bahia Principe Grand Tulum
Everyone (12)Family (4)
3 out of 5
The seaweed has made swimming undesirable and has a bad smell. I hope this situation clears up soon and has not hurt the beautiful water they once had.
Posted by Deb, from Maryland on May 23, 2019
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5 out of 5
Very pleasant, helpful and friendly staff. Pool and beach kept clean
Posted by a verified traveler on Apr 12, 2019
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5 out of 5
This was our first resort stay and first time in Mexico so we don’t have much to compare it to. However, as a hotel worker I am pretty picky when it comes to service and the service here exceeded my expectations. The bell staff were especially amazing with bringing us to our rooms and taking our suitcase up the stairs to our room. The staff were extremely happy and always eager to please. We especially loved the team who leads the entertainment and many classes you can take during the day such as Spanish, Zumba. Salsa, etc. The nightlife was great with live music in the lobby bars, then a show at the theater, followed by dancing in the hacienda and the nightclub which opens at midnight. We didn’t have a single bad experience. The buffet food was suitable for our food allergies as well (vegetarian/vegan and gluten-free), although I wish there could’ve been more plain beans (without beef in them) for protein and other plant-based proteins as well would’ve been great. However, the restaurants were great at accomidating our needs. Overall, would definitely stay again!
Posted by a verified traveler on Mar 15, 2019
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2 out of 5
Close to beach with good restaurants and good pools.
Rooms are old and lots of problems. Shower leaked onto floor and air conditioning didn't work in 1 room. Tv reception poor and toilet didn't flush well in another. 3rd room had a family door so you could hear people talking and coughing at 4am in next room.
Posted by a verified traveler on Feb 19, 2019
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5 out of 5
Great complex with many amenities. Excellent drinks and many bars around resort. I enjoy the entertainment shows every night. Easy access to the beach. Enjoy taking the transportation to coba resort and being able to use the pools there and the restaurants.
Posted by adriana, from napa california on Aug 21, 2018
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4 out of 5
Great location, staff! not up to previous resorts
Rooms, bathrooms are average but my main complaint is NO bar services at pool-beach. No recreation room to just hang out. Live music over early. No place to really go after hours. Pools are nice and beach area despite the seaweed season is kept clean every day. You have to go up to a bar for drinks and lines were always long. Had a problem with one room and took many trips to check in desk to resolve, when I feel they should of fixed it without me having to come back so many times. Entertainment staff was espectacular and the shows at night were fabulous.
Posted by huerita, from los angeles on Jul 18, 2018
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5 out of 5
Well maintained grounds, rooms, and beaches.
Pros:Very clean with great beaches.
Cons:Maybe two bartenders at the pool bar or add a 2nd bar near the beach.
Great experience for a week. If you are a beach person (versus pool) then this is your best choice for a resort in the area. Too many resorts do not have enough beach area and/or palapas (beach huts). I think the total property (there are 4 resorts on the property) beach is probably a mile long and there are plenty of the palapas. Don't get me wrong they have pools, all of which are fine but I'm a beach person and that is why I return here over and over. And they work hard to keep the beach clean (lots of seaweed washes in every day).
The resort staff keeps everything clean and neat. The grounds, rooms, and common areas are always great.
The food is good for buffet style. If you get something you don't like, go back. The only comment on food is I would like more veggies.
One example of great staff: The toilet in my room did not flush well. It was obvious that it was an old and very poor toilet. I went to the front desk after two days of calling for the plunger guy and asked to move to another room. The promised me they would take care of the problem the next day and they did. They actually replaced the toilet with one that flushed well. That's great service!
And do NOT feed the animals. They are cute but should not be feed people food. If you must feed them, bring some clean (unsalted) nuts (I bring fresh pecans).
Posted by Chuck, from Florida on Feb 12, 2018
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2 out of 5
not all inclusive
Pros:the beach
Cons:WIFI shall be free in the room and able to support video streaming
Location:Tulum Maya ruins
you have to pay to have WIFI in your room
I paid 79$ for WIFI one week (4 users) but WIFI unable to support video streaming
Bad smell in garden but clean beach
Posted by marino, from new york on Jan 21, 2018
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1 out of 5
Lock your valuables
No beach- lots of seaweeds.
Staff stole from my room
Posted by John, from Michigan on Aug 5, 2017
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3 out of 5
No service and noisy rooms; great food.
Pros:The landscaping, cleanliness and food. Also, the availability to book tours. I also liked the colorfulness of the hotel (hacienda style).
Cons:The service. There is no pool or food service and long lines to get anything. Also, the activities are very regulated. Need more staff at restaurants.
Location:We did 3 tours, all great. Outdoor adventure tour (polaris, cenote, rapel and zipline) and also the Tulum Ruins with snorkeling and Chichen Itza. :)
The grounds are beautiful and the rooms are clean. There is no noise filter between the rooms. You can hear everything in the room next door and above you. Too many people in the resorts for the 3 pools. Could barely get a lounge chair by the pool or by the beach. Food was very good and a wide variety of dishes, but one night, we couldn't get a table anywhere, not even the buffet until 10 pm. Restraunt and Bar service was terrible. Waiters are not friendly and the Hotel is understaffed; pool bartenders are overworked. They do not take orders by the pool or the beach; you have to stand in line for drinks that they serve in little plastic cups. If you come here, take a Yeti cup so you don't have to make so many trips to the bar even for water. At dinner, water was scarce, you had to beg the waiter for water refills or refills of any type. The a la Carte restaurant Tekila was good. This hotel is not considered cheap, so these things are surprising when you get here. We had requested a king size bed and got two twins instead...and the water in the shower goes from hot to scalding, be careful. Also, too many rules about activities - you can only do them during certain hours, and there are lines and the entertainment is very short, Karaoke for one hour, for example. The beach is OK, pretty colors but lots of rocks and algae.
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes Gratuities and taxes are included.
Food and beverages
Buffet and à la carte meals, snacks, and local beverages included
In-room minibar (some restrictions)
Limited gourmet or à la carte dining
Activities and facilities/equipment Water activities
Kayaking
Snorkeling
Surfing/boogie boarding
Windsurfing
Land activities
Bicycling
Fitness facilities
Tennis
Tennis lessons
Volleyball
Lessons/classes/games
Aerobics
Dancing
Kids' club
Supervised activities for children between 4 and 12 years old
Entertainment
Onsite entertainment and activities
Access to onsite clubs
Access to offsite clubs
Onsite live performances
Theme parties
Not included
Motorized water sports
Scuba-diving certification
Scuba-diving excursions
Scuba-diving lessons
Snorkeling excursions
Premium and/or non-domestic beverages
Airport transfers
Childcare
Laundry/dry cleaning services
Spa/beauty facilities and services
Wireless Internet access
Offsite tours
Kayaking included
Access to onsite clubs included
Access to offsite clubs included
Surfing/boogie boarding included
Windsurfing included
Taxes included
Buffet and à la carte dining
A la carte or gourmet dining is limited
Airport transfers not included
Premium/non-domestic beverages not included
Fitness facilities included
Tennis included
Wireless Internet access not included
Volleyball included
Laundry/dry cleaning services not included
Childcare not included
Scuba diving excursions not included
Snorkeling excursions not included
Scuba diving certification not included
Motorized water sports not included
Bicycling included
Spa/beauty facilities and services not included
Offsite tours not included
Scuba diving lessons not included
Aerobics classes/lessons included
Dancing classes/lessons included
Onsite entertainment and activities included
Local beverages and soft drinks only
Gratuities included
Minibar beverages - restrictions apply
Food and beverage restrictions apply
Tennis lessons included
Onsite live performances included
Theme parties included
Snorkeling included
Property Features
Bahia Principe Grand Tulum is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Step outside to unwind on the white sand beach. Enjoy a summer holiday at Bahia Principe Grand Tulum, where you can work on your swing at the golf course or spend a pampering afternoon at the full-service spa. Free breakfast is available daily. There are 5 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 7 bars/lounges and a swim-up bar. Public spaces have free WiFi. This all-inclusive property also offers an outdoor pool, outdoor tennis courts, and a spa tub. Self parking is free. This 3.5-star Akumal property is smoke free.
Bahia Principe Grand Tulum offers 978 air-conditioned accommodations with free minibar items and safes. Rooms open to balconies. LCD televisions come with satellite channels. Bathrooms include shower/tub combinations with jetted bathtubs and rainfall showerheads, complimentary toiletries, and hair dryers. This Akumal property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.
Private balcony
Separate bedroom
Jetted tub
Stocked minibar (free)
In-room dining
LCD television
Satellite channels
Coffee maker
Shower and tub combination
Rainfall showerhead
Cribs (free)
Housekeeping (daily)
Hair dryer
Safe
Toiletries (free)
Telephone
Iron and ironing board
Desk
Blackout drapes
Air conditioning
Ceiling fan
Ensuite bathroom
Connecting rooms available
Food & Drink
Guests are served free buffet breakfast daily from 7:00 AM to 10:30 AM.
Yucatan - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
La Gran Tortuga - This restaurant specializes in Brazilian cuisine and serves dinner only. Reservations are required. Open daily.
Tequila - This restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required. Open daily.
Don Pablo - This restaurant serves dinner only. Reservations are required. Open daily.
Las Olas - Onsite buffet restaurant. Open 24 hours. Open daily.
Room service is available.
Nearby Activities
Guests can play rounds at the 27-hole golf course and enjoy other recreation facilities including 5 outdoor tennis courts. An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Snorkeling on site
Golfing on site
Volleyball on site
Beach volleyball on site
Kayaking on site
Windsurfing on site
Parasailing on site
Playground on site
Fitness classes on site
Sailing on site
Basketball on site
Bicycle rentals on site
Scuba diving on site
Spa Services
Bahia Spa has 4 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include facials, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna.
Guests under 18 years old are not allowed in the spa.
Sauna in spa
Number of treatment rooms 4
Outdoor treatment areas
Minimum age to access spa is 18
Couples treatment rooms
Massages on beach
Manicures and pedicures
Body treatments
Facial treatments
Aromatherapy treatments
Massages
Accessibility
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
Wheelchair accessible (may have limitations)
Hotel Policies
Check-in
Check-in time ends at midnight
Check-in time starts at 3 PM
Check-out
Check-out by noon
Payment types
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Free cribs (infant beds)!
Pets
No pets allowed
Policies
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
No rollaway/extra beds available
No elevators
Debit cards not accepted
Hotel Names
All Inclusive Bahia
All Inclusive Tulum
Bahia All Inclusive
Grand Bahia Principe Tulum All Inclusive All-inclusive property
Grand Bahia Principe Tulum All Inclusive Akumal
Principe Bahia
Principe Tulum
Tulum Bahia
Tulum Principe
Tulum Principe Bahia
Grand Bahia Principe Tulum Akumal
Bahia Principe Tulum Inclusiv
Grand Bahia Principe All Inclusive
Grand Bahia Principe
Bahia Principe Tulum Inclusive
Bahia Principe Grand Tulum Akumal
Grand Bahia Principe Tulum All Inclusive
Bahia Principe Grand Tulum All-inclusive property
Bahia Principe Grand Tulum All-inclusive property Akumal
You should know
Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Awards & Affiliations
Green / Sustainable Property This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
