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On the beach
Within 3 miles (5 km) of this property, you'll find Riviera Maya Golf Club and Akumal Beach. Aktun Chen and Hekab Be Biblioteca are also within 3 miles (5 km).
A full-service spa, 6 restaurants, and 5 outdoor pools are all featured at this all-inclusive property. Spend a day at the beach snorkeling, or relax with sun loungers and beach umbrellas. Enjoy the 2 outdoor tennis courts and get free self parking.
In addition to flat-screen TVs with cable channels, the 228 guestrooms offer 24-hour room service and minibars. Other amenities include hair dryers, phones, and free toiletries.
Jul 11, 2017 by Gerardo Bordoli / Director
Dear Guest, We do appreciate all of your comments and we are truly sorry that we were not able to meet your expectations. Regarding your comments about restaurants, we have already talked to the departments involved in order to take actions and give solutions to these inconveniences as your opinions are really important for us. Once again we offer our sincere apologies and we hope you can give us another opportunity to welcome you again so we can enhance your perception of us. Best regards
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages
Activities and facilities/equipment
All land activities and use of recreational facilities and equipment are included.
Grand Oasis Tulum - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At Grand Oasis Tulum - All Inclusive you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 6 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a swim-up bar. This all-inclusive property also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Free self parking is available.
Free self parking
Grand Oasis Tulum - All Inclusive offers 228 air-conditioned accommodations with minibars and hair dryers. Flat-screen televisions come with cable channels. Housekeeping is provided daily.
Grand Oasis Tulum - All Inclusive has 6 restaurants serving lunch and dinner.
Hippie Chic - This restaurant specializes in barbecue. Open daily.
Sarape - This restaurant specializes in Mexican cuisine. Reservations are required. Open daily.
Dos Lunas - This restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Maki Tako - This restaurant specializes in fusion cuisine and serves dinner only. Reservations are required. Open daily.
24-hour room service is available.
5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include outdoor tennis courts and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the property's full-service spa, Kin-Ha Spa. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.
Special check-in instructions:
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival. For more details, please contact the office using the information on the reservation confirmation received after booking.
During spring break, guests must be age 25 or older to check in. The property requires that guests younger than age 25 be accompanied by a legal guardian or parent. For more details, please contact the office using the information on the reservation confirmation received after booking.
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Minimum Spring Break check-in age is 25 years old. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Minimum Spring Break check-in age is 25 years old.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.