In shopping district
Within 3 miles (5 km) of this hotel, you'll find Colonie Center Mall and Siena College. Albany County Hockey Facility and Pruyn House are also within 2 miles (3 km).
Renovated in 2021
This hotel features an indoor pool and a 24-hour gym. Traveling on business? Take advantage of the 14 conference rooms, 24-hour business center, and free airport shuttle. Relax with a drink at the bar/lounge and enjoy perks like free self parking and free WiFi.
Free WiFi, LCD TVs
In addition to LCD TVs with digital channels, the 323 guestrooms offer free WiFi and coffee/tea makers. Hair dryers, safes, and phones are also available.
May 31, 2021 by Tonya
Thank you for staying with us. We appreciate your feedback
Apr 2, 2020 by LATONYA
IM REALLY SORRY FOR YOUR EXPERIENCE, WE ARE CURRENTLY RENOVATING ALL THE ROOMS, WE HOPE YOU GIVE OUR HOEL ANOTHER CHANCE
Feb 25, 2020 by LATONYA
THANK YOU VERY MUCH!
Dec 19, 2019 by Shawn
Dear Guest, Thank you for sharing your review and we are pleased you enjoyed your stay. I apologize you saw an advertisement for the hot tub which we no longer have. If you wouldn't mind telling us where you saw that as we cannot find it anywhere. We hope to see you again soon. Best, Shawn Green Director of Rooms Division
Dec 13, 2019 by Shawn
Dear Guest, We apologize your recent stay was not up to our usual standards of excellence. We did experience a temporary internet and phone issue caused by our outside carrier and worked quickly to resolve it and get all guests checked in. If indeed you were charged for the vending items in error please feel free to reach out and I would be happy to reimburse you for them. Typically if the item is not dispensed the machine is calibrated to not charge the card used. We hope you will give us another opportunity in the future. Best, Shawn Green Director of Rooms Division
Crowne Plaza Albany - The Desmond Hotel offers its guests an indoor pool and a 24-hour fitness center. You can enjoy a drink at the bar/lounge. You'll find a 24-hour business center on site. A computer station is on site and WiFi is free in public spaces. There are 14 meeting rooms available. The business-friendly Crowne Plaza Albany - The Desmond Hotel also features a vending machine, a picnic area, and coffee/tea in a common area. A roundtrip airport shuttle is free (available 24 hours). Self parking is free. A complete renovation of Crowne Plaza Albany - The Desmond Hotel was completed in January 2021. This 3.5-star Albany hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Long-term parking (surcharge) , Free self parking
Crowne Plaza Albany - The Desmond Hotel offers 323 accommodations with safes and coffee/tea makers. 32-inch LCD televisions come with premium digital channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Albany hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 7:00 AM to 11:30 AM and on weekends from 7:00 AM to noon.
Mr. D's - This restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
This property is managed by a professional host
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.