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"It was adequate for a one night stay. As an extended stay facility, there weren't the usual amenities of a normal hotel. " More

By a verified traveler on Fri 18 Oct 2019

Hotel Description

Hotel near University at Albany SUNY in Albany

In shopping district

With a stay at this well-placed hotel, you'll be half a mile (1 km) from University at Albany SUNY and within 3 miles (5 km) of Colonie Center Mall. Albany NanoTech Complex and Westland Hills Park are also within 2 miles (3 km).

Free perks

This hotel features free WiFi in public areas, laundry facilities, and free self parking. Enjoy the free on-the-go breakfast each morning. A safe deposit box is provided and the front desk is staffed around-the-clock.

Free WiFi, kitchens

The 134 guestrooms feature well-equipped kitchens with refrigerators, stovetops, and microwaves, as well as flat-screen TVs with cable channels. Other amenities include free WiFi, sitting areas, and coffee/tea makers. Housekeeping is available on request.

Studio, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$67* Per night/room Oct 31 - Nov 1

Studio, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Studio, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Studio, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Extended Stay America - Albany - SUNY ratings based on 14 Verified Reviews

Review Summary
2.9 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Extended Stay America - Albany - SUNY

Everyone (6) Family (5)
1 out of 5
They did not have a room for us so we had to stay elsewhere. They said there were 11 groups before us that had not gotten rooms either.... no good explanation no help with finding another place

Posted by on Oct 20, 2019

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Comment from Hotel Management

Nov 29, 2019 by Hotel Management

Thank you for choosing our hotel. We apologize for the difficulties you faced and the reservation issues you encountered while you were here. Though we are confident these were isolated incidents; we’re reviewing this with our staff to make sure such scenarios are prevented from happening again. We understand the frustration and sincerely hope you will provide us another opportunity to serve you. Sincerely, Hotel Management

4 out of 5
It was adequate for a one night stay. As an extended stay facility, there weren't the usual amenities of a normal hotel.

Posted by on Oct 18, 2019

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Comment from Hotel Management

Oct 19, 2019 by Hotel Management

Thank you for choosing Extended Stay America. We are glad to meet your expectations with our hotel and that you had a relaxing stay with us. We value your feedback and hope to have you as our guest soon. Sincerely, Hotel Management

4 out of 5
Going location. Room was clean, staff very friendly.

Posted by on Jul 31, 2019

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Comment from Hotel Management

Aug 1, 2019 by Hotel Management

Thank you for sharing a nice review of Extended Stay America. We are delighted to know you were impressed not only with your spotless room and our convenient location, but also with the courteous service provided by our associates. We look forward to welcoming you again in the near future. Sincerely, Hotel Management

3 out of 5
Breakfast did not last long enough. It’s a basic hotel.

Posted by on May 20, 2019

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Comment from Hotel Management

May 20, 2019 by Hotel Management

Thank you for reviewing your experience at our hotel. Although you had an overall comfortable stay, we are sorry to know our grab-and-go breakfast offerings weren’t to your satisfaction. Your concern regarding our breakfast will be discussed with our Brand Leaders when updating our selections moving forward. We hope you’ll choose us again on your next trip to our area. Sincerely, Hotel Management

2 out of 5
Was not satisfied, felt dirty and smelled bad. Front desk staff could never be found

Posted by on May 6, 2019

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Comment from Hotel Management

May 8, 2019 by Hotel Management

Thank you for taking the time to write a review of our hotel. We apologize for the service and cleanliness issues you encountered during your visit. Please be assured that we have discussed your feedback with the concerned teams, and we’re working on our protocols so we can be sure to meet the high standards you should always expect from us every single stay. We hope to have another chance to provide you with the hospitality that you should have experienced during this stay. Sincerely, Hotel Management

4 out of 5
Or I could just not do this at all and close the window. Take what you can get!

Posted by on Feb 8, 2019

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Comment from Hotel Management

Feb 9, 2019 by Hotel Management

Thank you for being our gues Extended Stay America. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Hotel Management

4 out of 5

Posted by on Feb 6, 2019

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4 out of 5
Affordable basic accommodations. Clean room. No coffee maker though which is strange for a hotel.

Posted by on Feb 2, 2019

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Comment from Hotel Management

Feb 3, 2019 by Hotel Management

Thanks for being our guest at Extended Stay America. We are delighted to read you liked the cleanliness of your room and that you found us to be a good value. Please note, the coffee maker is available at the front desk and it’s always complimentary. We hope to have the opportunity to welcome you back again soon. Sincerely, Hotel Management

3 out of 5

Posted by on Jan 22, 2019

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Comment from Hotel Management

Jan 23, 2019 by Hotel Management

We appreciate you choosing our hotel and for providing your rating. It was good seeing you were satisfied with our service and facilities, but we are sorry that we couldn't hit the mark of your expectations for a perfect visit. We hope you'll choose to stay with us in the near future. Sincerely, Hotel Management

2 out of 5
Smoke detector was broken, hanging and covered with a plastic bag and looked like it could fall on the bed at any minute. Constant smell of smoke The so called "free breakfast" was just coffee and breakfast bars

Posted by on Jan 9, 2019

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Comment from Hotel Management

Jan 16, 2019 by Hotel Management

Dear Guest, thank you for staying with us and for the valued feedback. We take the safety of our guests very seriously so we are concerned with your observations with the smoke detector in your guest room. Please reach out to us directly so that we may get a room number to address this immediately. Thank you again for being our guest and we hope to welcome you back soon. Sincerely, Hotel Management

About the Extended Stay America - Albany - SUNY

Location 1395 Washington Ave, Albany, NY 12206

Property Features

Free breakfast is available daily. WiFi is free in public spaces. The business-friendly Extended Stay America - Albany - SUNY also features coffee/tea in a common area, laundry facilities, and a safe deposit box at the front desk. Free self parking is available. This Albany hotel is smoke free.

  • 134 guestrooms or units
  • 2 levels
  • Built in 1996
  • To-go breakfast (free)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Full-sized refrigerator/freezer
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Albany Intl. Airport (ALB) (10.5 km / 6.5 mi)
  • Parking: Free self parking

Room Amenities

Extended Stay America - Albany - SUNY offers 134 accommodations with coffee/tea makers and irons/ironing boards. Accommodations offer separate sitting areas. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered on request and hair dryers can be requested.

  • In-room kitchen
  • Sitting area
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Shower and tub combination
  • Housekeeping (on request)
  • Local calls (free)
  • Hair dryer available
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wardrobe or closet

Food & Drink

Guests are served free on-the-go breakfast daily from 6:00 AM to 9:30 AM.

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property accepts credit cards only for all bookings where payment for the stay will be made on site instead of at the time of booking, and for all onsite purchases. Cash is not accepted.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 25 per pet, per day (maximum USD 150 per stay)
  • Only dogs and cats are allowed
  • Maximum 1 per room
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas.

  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per day (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Housekeeping fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Extended Stay America Albany
  • Extended Stay America Albany SUNY
  • Extended Stay America SUNY
  • Extended Stay America SUNY Hotel
  • Extended Stay America SUNY Hotel Albany
  • Extended Stay Albany
  • Extended Stayamerica Albany Capital
  • Extended Stay America Albany SUNY Hotel
  • Extended Stay America - Albany - SUNY Hotel
  • Extended Stay America - Albany - SUNY Albany
  • Extended Stay America - Albany - SUNY Hotel Albany

You should know

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.