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Hilton Garden Inn Troy

3-star property
235 Hoosick St, Troy, NY 1-855-201-7819
4.2 out of 5
Very good!
See all 18 travelocity Reviews

"Room has not been vacuumed, food left in fridge and hairdryer missing " More

By a verified traveler on Sat 13 Apr 2024

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Hotel Description

3-star hotel near Rensselaer Polytechnic Institute

Close to airport

Within a 10-minute walk of the hotel, you'll find Rensselaer Polytechnic Institute and Samaritan Hospital. Hudson River and Troy Waterfront Farmers' Market are also within 2 miles (3 km).

Multiple dining options

This hotel features 2 restaurants, an indoor pool, and a gym. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free train station pick-up. Unwind with a drink at the bar/lounge and enjoy perks like free self parking and a free area shuttle.

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$110* Per night/room Apr 28 - Apr 29

Room, 2 Queen Beds (Drinks & Snacks)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed (Drinks & Snacks)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds, Accessible

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Accessible

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Hilton Garden Inn Troy ratings based on 18 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hilton Garden Inn Troy

Everyone (8) Couples (3) Family (7)
3 out of 5
Room has not been vacuumed, food left in fridge and hairdryer missing

Posted by on Apr 13, 2024

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Comment from Hotel Management

Apr 13, 2024 by General Manager

Tanya,I"ll pass along your comments, and follow up with our team regarding missing a few key areas before you checked in. Please accept our apology.

5 out of 5
Very clean and spacious

Posted by on Apr 17, 2023

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Comment from Hotel Management

May 4, 2023 by Front Desk

Thank you for a great review! We hope to see you again soon.

2 out of 5
The EV Charging station in the parking lot was great. However the room next to the elevator shaft was very noisy and we didn't get a very good night's sleep.

Posted by on Apr 18, 2022

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Comment from Hotel Management

Apr 20, 2022 by General Manager

Tim, Thank you for the feedback. So sorry for the noisy elevator. We discussed the issue with our elevator company. Glad the EV station was beneficial for you and your stay. Hope to see you again soon.

5 out of 5
Fast and easy check in. Staff very friendly. Hotel was exactly what we needed near the college.

Posted by on Nov 13, 2021

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Comment from Hotel Management

Nov 15, 2021 by The Hilton Garden Staff

Thank you Michael! Glad you enjoyed your stay. Hope to see you soon.

5 out of 5
Clean, great customer service. No complimentary breakfast.

Posted by on Sep 14, 2021

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Comment from Hotel Management

Sep 15, 2021 by General Manager

Thank you Vikki. We appreciate your patronage. See you again soon.

4 out of 5
A bit of an od place. The neighborhood is kinda dumpy and there really isn't anything nearby. It was the closest hotel to the park that I was visiting. 20 min to the east.

Posted by on May 11, 2021

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5 out of 5
Very clean room and very comfortable beds! The premises were also very clean and we had no trouble checking in. The young man at the front desk was very helpful and pleasant.

Posted by on Apr 11, 2021

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5 out of 5
I have stayed there before! It is central to where I need to be when I am in Troy.

Posted by on Feb 12, 2020

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4 out of 5
Dont like the crowded parking but no way to change it. Wish it had a hot tub at the pool and possibly some in suites

Posted by on Dec 9, 2019

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4 out of 5

Posted by on Oct 6, 2019

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About the Hilton Garden Inn Troy

Location 235 Hoosick St, Troy, NY 12180

Property Features

Hilton Garden Inn Troy offers its guests an indoor pool and a fitness center. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 32 square feet (3 square meters) and includes conference space. The business-friendly Hilton Garden Inn Troy also features gift shops/newsstands, a garden, and coffee/tea in a common area. An area shuttle and a train station pick-up service are free. Self parking is free.

  • 1 building
  • 127 guestrooms or units
  • 7 levels
  • 2 dining venues
  • Meeting rooms
  • 32 sq ft of conference space
  • 3 sq m of conference space
  • Built in 2009
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Pool or billiards table
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • Microwave in a common area
  • Bar or lounge

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Free area shuttle
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking

Transport

  • Property shuttles: Free area shuttle and train station pick-up
  • Parking: Free self parking

Room Amenities

Hilton Garden Inn Troy offers 127 accommodations with iPod docking stations and DVD players. Beds feature Select Comfort mattresses. 32-inch LCD televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include minibars and irons/ironing boards. Housekeeping is provided weekly.

  • Select Comfort beds
  • Minibar
  • IPod dock
  • In-room dining (limited hours)
  • HD television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • DVD player
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (weekly)
  • Weekday newspapers (free)
  • Local calls (free)
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.

Recovery Sports Grill - This restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

American Grill - This restaurant specializes in American cuisine and serves breakfast only. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golf lessons available nearby
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.00 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash. Contactless check-in and contactless check-out are available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Contactless check-in is available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 12.95 for adults and USD 8.00 for children
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Garden Inn Hotel Troy
  • Hilton Garden Inn Troy
  • Troy Hilton Garden Inn
  • Hilton Garden Inn Troy Hotel
  • Hilton Garden Inn Troy Hotel Troy
  • Hilton Garden Inn Troy Troy
  • Hilton Garden Inn Troy Hotel
  • Hilton Garden Inn Troy Hotel Troy

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.