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"Friendly staff, on all three shifts " More

By a verified traveler on Sat 05 Mar 2022

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Hotel Description

Hotel near Santa Ana Star Casino in Bernalillo

In Bernalillo

Within 2 miles (3 km) of this Bernalillo hotel, you'll find Santa Ana Star Casino and Coronado Historic Site. Santa Ana Golf Club and State Farm Bernalillo Soccer Complex are also within 3 miles (5 km).

Free shuttle, breakfast

This hotel features an indoor pool and a gym. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the spa tub and free perks like on-the-go breakfast and an area shuttle.

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max
$93* Per night/room Jul 7 - Jul 8

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Suite, 1 King Bed, Non Smoking (One-Bedroom)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Days Inn by Wyndham Bernalillo ratings based on 14 Verified Reviews

Review Summary
3.1 out of 5 3.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Days Inn by Wyndham Bernalillo

Everyone (7) Couples (1) Family (6)
4 out of 5
Friendly staff, on all three shifts

Posted by on Mar 5, 2022

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Comment from Hotel Management

Mar 8, 2022 by dimgr

Tiffany, Thank you for your kind comments and for rating our hotel so highly. We are so happy to hear from you and to learn that we were able to give you a pleasant, comfortable and convenient experience. Thank you for compliments of staff for their professional courtesy. We look forward to serving you again. Warm regards, Larry Morinia Jr. Management Team Days Inn by Wyndham- Bernalillo

4 out of 5

Posted by on Feb 22, 2022

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5 out of 5

Posted by , from South Jordan on Nov 22, 2021

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1 out of 5
Someone stole my bullet antenna over night

Posted by on Sep 18, 2021

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Comment from Hotel Management

Sep 28, 2021 by dimgr

Von, Thank you for your very candid review. I do want to thank you for sharing such detailed information from your stay with us. We are steady working to improve our services as we have made what we feel are positive changes within our staff. I will share these with our team so we can continue to improve our service. We definitely pride ourselves on earning a 5 star rating from all guest, but when we don’t we use the constructive criticism as a source for improvement. We value your comments and are hopeful to have an opportunity to serve you again in the future. Best regards, Larry Morinia Jr. General Manager Days Inn by Wyndham- Bernalillo

5 out of 5
Great location, I enjoyed the modern furniture, professional staff, easy on/off freeeway! Will stay there again!

Posted by on Aug 13, 2021

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Comment from Hotel Management

Sep 18, 2021 by dimgr

Ray, I can’t begin to tell you how much we enjoyed reading this fantastic review. It is so rewarding to hear that we were able to provide a wonderful experience earning your perfect 5 star rating. Thank you so much for recognizing our professional staff and complementing our location and easy on/off freeway access. The ultimate compliment is your recommendation of our hotel and your returned business. Our team will be waiting for your next return.   Warm regards, Larry Morinia Jr. General Manager Days Inn by Wyndham- Bernalillo

4 out of 5

Posted by on Jul 29, 2021

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1 out of 5
Very bad customer service. Room was not cleaned during our 3 night stay. I spoke to 2 managers and the front dest, no one kept their word on how they would fix the issue.

Posted by on Jul 13, 2021

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Comment from Hotel Management

Jul 15, 2021 by dimgr

I want to start off giving my sincerest apology. I never want to read a guest experience where our guest feel they aren't heard. We pride ourselves on our impeccable customer service, and making sure all of our guest are satisfied. We will use this as a source of improvement and hope you come again to see our changes put into effect. Best Regards, Larry Morinia Jr. General Manager Days Inn by Wyndham- Bernalillo

2 out of 5
The only thing I liked

Posted by on Jul 9, 2021

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4 out of 5
This was a clean quiet hotel with very comfortable beds. Only concern was that the outside back door did not actually latch to secure the building. We had no incidents though and would stay there again.

Posted by on Mar 15, 2021

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Comment from Hotel Management

Mar 15, 2021 by dimgr

Thank you for your candid review. I do want to apologize for the minimal issues experienced with our back door. I will share these with our maintenance team so we can continue to improve our service. Although 4/5 rating isn't bad, we pride ourselves on earning a 5 star rating. Rest assured all issues are looked into and used as a source for improvement. We value your comments and welcome the opportunity to serve you again in the future. Best regards, Larry Morinia Jr. Management Team Days Inn by Wyndham- Bernalillo

2 out of 5
Toilet drained onto the floor most of the night, finally told maintenance to forget it after 2 hrs of waiting and it being way past my bedtime. Have tried to talk to a manager 4x now, being promised each time he would call me back

Posted by on Jul 31, 2019

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Comment from Hotel Management

Aug 6, 2019 by hiemgr

We appreciate your feedback as we believe it is very critical to help our team. We do want to send our deepest apologizes to you, our maintenance department is one of our best, therefore we will furthermore look into this. Be expecting a call from us soon to further discuss the situation, thank you.

About the Days Inn by Wyndham Bernalillo

Location 107 N Camino Del Pueblo, Bernalillo, NM 87004

Property Features

Days Inn by Wyndham Bernalillo offers its guests an indoor pool, a spa tub, and a fitness center. A computer station is on site and WiFi is free in public spaces. There's an onsite business center. Free breakfast is available daily. The business-friendly Days Inn by Wyndham Bernalillo also features multilingual staff, laundry facilities, and dry cleaning/laundry services. This Bernalillo hotel is smoke free.

  • 1 building
  • 56 guestrooms or units
  • 3 levels
  • To-go breakfast (free)
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Free area shuttle
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Transport

  • Property shuttles: Free area shuttle

Room Amenities

Days Inn by Wyndham Bernalillo offers 56 air-conditioned accommodations with safes and coffee/tea makers. Premium cable television is provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Bernalillo hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

  • Television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free on-the-go breakfast daily from 6:00 AM to 9:00 AM.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Handrails in stairways
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 3:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 10.00 per pet, per stay, plus a deposit of USD 30 per stay
  • Maximum 2 per room
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No onsite parking is available

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas for unvaccinated guests. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Count on Us (Wyndham)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Masks are compulsory at the property for guests without full COVID-19 vaccination
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 30 per stay
  • Pet fee: USD 10.00 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Days Inn Bernalillo
  • Days Inn Hotel Bernalillo
  • Days Inn Bernalillo Hotel
  • Days Inn Wyndham Bernalillo Hotel
  • Days Inn Wyndham Bernalillo
  • Days Inn by Wyndham Bernalillo Hotel
  • Days Inn by Wyndham Bernalillo Bernalillo
  • Days Inn by Wyndham Bernalillo Hotel Bernalillo

You should know

  • Pool access available from 8:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.