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"Room was awesome!! Im moving cross country and was extremely tired. I had the best night sleep ever. There is remodeling going on and i noticed a drop ... " More

By a verified traveler on Fri 26 Mar 2021

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Hotel Description

3-star hotel near ABQ Uptown

Northeast Heights stay

Your stay at this Northeast Heights hotel places you within 6 miles (10 km) of Balloon Fiesta Park and Sandia Casino. Albuquerque Convention Center and University of New Mexico are also within 6 miles (10 km).

Business services

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 5 conference rooms, as well as the business center and free WiFi in public areas. Enjoy the 24-hour gym and perks like free self parking.

Standard Room, 2 Queen Beds, Accessible (Comm)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$108* Per night/room Jan 1 - Jan 2

Suite, 1 King Bed with Sofa bed (Additional Living Area)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Accessible (Communication)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Holiday Inn Hotel & Suites Albuquerque-North I-25, an IHG Hotel ratings based on 25 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Holiday Inn Hotel & Suites Albuquerque-North I-25, an IHG Hotel

Everyone (3) Family (2)
5 out of 5
Room was awesome!! Im moving cross country and was extremely tired. I had the best night sleep ever. There is remodeling going on and i noticed a drop of blood by the elevators

Posted by on Mar 26, 2021

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Comment from Hotel Management

Mar 26, 2021 by Michelle

Thank you for your review. We appreciate your comments and are pleased to hear that you enjoyed your stay! We're glad you got a great night's rest, especially after the traveling you've been doing. We apologize for the blood by the elevator - it has been cleaned up. We hope you'll come back and stay with us again!

3 out of 5

Posted by on May 26, 2019

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2 out of 5
Bed was extremely uncomfortable; air condition was LOUD; location of room was like being on the freeway - not at all restful

Posted by on Apr 30, 2019

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4 out of 5
Nothing so special about the place.. but we love our room.

Posted by on Apr 21, 2019

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5 out of 5

Posted by on Mar 31, 2019

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5 out of 5
Great location in the North Central part of the city...Hotel staff was Extremely friendly and helpful...swimming pool for the kids is a must. Overall very satisfied with this hotel and its staff! Five stars*****

Posted by on Apr 30, 2018

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1 out of 5

This hotel has bad staff service

Pros: Close restaurants, Free Internet
Cons: small pool, loud elevator, staff not friendly
The staff did not welcome me as I walked through the door and was very unpleasant throughout my stay. The elevator is very noisy and loud. Even my 1 year old was terrified to ride the elevator every time. In addition, I kept having trouble with my keys because the door battery was low. I told the staff and they did nothing about it, until I was locked out of my room for the third time, but fortunately, I ran into the maintenance man. The maintenance man took care of the problem instantly. The room was nice and very clean. The pool was so small and could not handle 8 children at once. You are splashed in the face when someone comes down the slide. Not fun when you have a 1 year old who doesn’t like water In her face. The staff is shorthanded at night and had to wait 20 minutes in line to get quarters for the laundry. I even had to make a disturbance call about a room next to us. Although, When I called the front desk about the problem, the individual did not know how to handle a disturbance call. He said it would be awhile before he can address a problem. An hour later he rudely knocks on my door and said he doesn’t see a problem. A simple courtesy call to the disturbance room would have been satisfying for me. Instead he came knocking on my door while we were drifting off into sleep. I would not recommend this Hotel to anyone! I’d Stay at a cheaper hotel for better friendlier service.

Posted by , from Four corners area on Apr 1, 2012

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2 out of 5

Not a good experience

My room was two doors down from the elevator and was very noisy. Every time the elevator started it sounded like heavy machinery was in my room. About 5 minutes after the heater turned off there was a loud knock - I kept on saying "Who is it?" thinking someone was at the door. I finally resorted to ear plugs to get some sleep. My room safe was broken. On arrival it was locked shut. A repair guy came up and "fixed" it, and when I tried to use it it locked in the open position. I was glad I never actually put my stuff in it. The pool was small and as another reviewer said, they roped off a third of it so it was impossible to do laps. I couldn't set the alarm clock, and when I called the desk for instructions, the night clerk said he didn't know how to do it either.

Posted by on Mar 21, 2011

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3 out of 5

Simple and easy

Pros: Free Internet, Quiet
Cons: no breakfast
Our recent stay was pleasant and easy. We stayed over a busy weekend, yet still got a good night's sleep with little to no distraction. Although it's located near the Interstate, noise is not an issue. It is a bit tricky to get in to the parking lot, but once you figure that out you should be all set. There's a water slide in the pool area. We didn't get a chance to use it, but lots of other people were and it looked fun.

Posted by on Feb 3, 2011

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4 out of 5

Nice room but..

Room was nice, beds were comfortable, staff was rude and pool was extrememly small. When the slide is being operated you can only stay in half of the pool which is about 6 ft squared, not fun, ordered room service and they said 15 mins over an hour later we finally got our food and it wans't very good

Posted by on Oct 2, 2010

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About the Holiday Inn Hotel & Suites Albuquerque-North I-25, an IHG Hotel

Location 5050 Jefferson St Ne, Albuquerque, NM 87109

Property Features

Holiday Inn Hotel & Suites Albuquerque-North I-25, an IHG Hotel offers its guests an indoor pool, a spa tub, and a 24-hour fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a business center on site. Event space at this hotel measures 4000 square feet (372 square meters) and includes conference space. Multilingual staff, gift shops/newsstands, and a picnic area are also featured at the business-friendly Holiday Inn Hotel & Suites Albuquerque-North I-25, an IHG Hotel. Free self parking is available. This 3-star Albuquerque hotel is smoke free.

  • 122 guestrooms or units
  • 6 levels
  • 4000 sq ft of conference space
  • 372 sq m of conference space
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired internet , Wireless internet access , High-speed internet access , Internet access (complimentary)

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Holiday Inn Hotel & Suites Albuquerque-North I-25, an IHG Hotel offers 122 air-conditioned accommodations with safes and complimentary newspapers. Flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers. This Albuquerque hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet
  • Toothbrush and toothpaste available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:00 AM.

Holiday Inn Hotel & Suites Albuquerque-North I-25, an IHG Hotel has a restaurant serving breakfast and dinner.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

  • Casino nearby
  • Health or beauty spa nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Staffed front desk
  • Guests are not provided with hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 7 and USD 11 for adults, USD 5 and USD 10 for children (approximately)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Albuquerque-North I-25
  • Holiday Inn Hotel Albuquerque-North I-25
  • Holiday Inn Hotel I-25
  • Holiday Inn I-25
  • Albuquerque Holiday Inn
  • Holiday Inn Albuquerque
  • Holiday Inn Hotel And Suites Albuquerque North i-25
  • Holiday Inn Hotel Suites Albuquerque North I 25
  • Holiday Inn Albuquerque I25
  • Holiday Inn Hotel Suites Albuquerque North I 25
  • Holiday Inn Hotel Suites Albuquerque North I 25 an IHG Hotel

You should know

  • Pool access available from 9:00 AM to 9:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.