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"Lobby and security seemed great. First impression of the room was great. However, the door was very dirty and finger printed as was the TV which did n ... " More

By a verified traveler on Mon 16 Mar 2020

Hotel Description

Art Deco hotel near Cottonwood Mall

In shopping district

At this Rio Rancho hotel, you'll be within 3 miles (5 km) of Cottonwood Mall and 6 miles (10 km) of Casa San Ysidro. Anderson-Abruzzo Albuquerque International Balloon Museum is within 6 miles (10 km) and Santa Ana Star Center is within 9 miles (15 km).

Business services

This hotel doesn't skimp on freebies - guests receive free WiFi and free self parking. Traveling on business? Take advantage of the conference space and Internet in public areas. Wedding services are provided for your convenience.

Free WiFi, luxe bedding

The 118 individually decorated guestrooms offer free WiFi and private yards. Premium bedding and free local calls are also available.

Standard Room, 2 Queen Beds, Accessible

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$45* Per night/room Apr 5 - Apr 6

Room, Multiple Beds (1 Murphy Queen Bed-2 Sleeper Sofa)

Bed Count 3 Twin Beds Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds (Courtyard)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Business Room, 1 King Bed, Kitchen

Bed Count 1 King Bed Maximum Occupancy 2 Max

Business Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Inn at Rio Rancho and Event Center ratings based on 25 Verified Reviews

Review Summary
2.5 out of 5 2.5 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Inn at Rio Rancho and Event Center

Everyone (17) Couples (3) Family (7)
4 out of 5
Lobby and security seemed great. First impression of the room was great. However, the door was very dirty and finger printed as was the TV which did not work. There was a large, dirty enjoy hole where I presume a refrigerator had been. The amenities were two small conditioners. The full breakfast was cold and had been sitting out for an extended amount of time. In their defense, it appeared they are under new management and some construction. The potential is great as was the price. I would give it another chance but would check the room before accepting. We arrived too late and tired to do inspection or complain.

Posted by on Mar 16, 2020

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1 out of 5
This was bad from the first. Our room wasn’t ready even though we had called ahead and told them our arrival time, the TV required maintenance to get to work. The room was cold upon arrival and when the heat was turned on, it was noisy. There was No hot water in the shower. The breakfast in the morning was stale store bought mini donuts, the milk had soured and the coffee was undrinkable. No toast or bagels or fruit. The waffle maker did not work. My husband wrote up a complaint but the staff was pretty sure the owner would not call us back. This was a terrible motel. It should not be an option on your list. We used to live in the area and this was a top of the line hotel. It was tough to get a reservation in the 90’s and 2000’s. But I would NOT recommend this place to anyone.

Posted by on Dec 26, 2019

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1 out of 5
If you ever want to know what it is like to stay in a 3rd world country, then by all means give this Inn a try. No maid service for 6 days, no hot water, stained bed sheets, broken dead bolt on door, light bulbs burnt out and something sticky on the floor.

Posted by on Oct 21, 2019

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1 out of 5
It was more of a 40 dollar a night motel they have people living there

Posted by on Oct 10, 2019

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3 out of 5
this property was beautiful 15 years ago, its in run down condition on the outside and unsafe stairs to second floor on the outside, rusted and broken stair stringers, door of 257 room was forced open many times so door jam splintered and easy to access when locked. it could be great again with a significant investment .

Posted by on Oct 9, 2019

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1 out of 5
This property was just gross. We only stayed one night and moved to another hotel for the rest of our stay. We found a dead cockroach in the room, many of the lights were missing in the vanity area and the most of the other ones there were out. Everything at the breakfast bar was stale. The pool was also not working and the staff at the front desk had no idea when it would be working. When we checked in the front office staff was friendly, later in the evening, the staff was not very friendly.

Posted by on Jul 30, 2019

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1 out of 5
100.00 for a 2 star room. Pool closed down reason ,none. Restaurant closed indefinitely, rooms never cooled down. Certainly not worth the money we spent.

Posted by on Jul 21, 2019

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3 out of 5
It was a facility that had been quite a fine resort in its day. However, the entire place needs a face lift. Hosts were very nice, pool was not functioning, breakfast was meager, and security gate requires repair.

Posted by on Jun 25, 2019

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2 out of 5

Posted by on Jun 25, 2019

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1 out of 5
This hotel should be open . Our should flooded the bathroom and we had to move to a another hotel.

Posted by on Jun 24, 2019

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About the Inn at Rio Rancho and Event Center

Location 1465 Rio Rancho Blvd, Rio Rancho, NM 87124-1007

Renovations + Closures

The property is undergoing renovations. The following areas are affected:

  • Bar/lounge
  • Dining venue
  • Swimming pool
  • Select guestrooms

The following facilities are closed until further notice:

  • Bar/Lounge
  • Swimming pool
  • Meeting facilities

Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Property Features

Inn at Rio Rancho and Event Center offers its guests RV/bus/truck parking. Event space at this hotel measures 4400 square feet (409 square meters) and includes conference space. WiFi is free in public spaces. Self parking is free.

  • 118 guestrooms or units
  • 3 buildings
  • 4400 sq ft of conference space
  • 409 sq m of conference space
  • Conference space
  • Front desk (limited hours)
  • Wedding services available

Family Friendly Amenities

  • Family property
  • Free WiFi

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Wired Internet access - surcharge

Parking

Free self parking , RV, bus, truck parking

Transport

  • Airport: Albuquerque, NM (ABQ-Albuquerque Intl. Sunport) (32.4 km / 20.1 mi)
  • Parking: Free self parking

Room Amenities

Inn at Rio Rancho and Event Center offers 118 accommodations, which are accessible via exterior corridors and feature blackout drapes/curtains. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include shower/tub combinations. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

  • Private outdoor space
  • Luxury bedding
  • Shower and tub combination
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Telephone
  • Blackout drapes
  • Exterior corridor access
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Toro Burger - This restaurant specializes in local cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar. Happy hour is offered.

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 10:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

The front desk is open daily from 8:00 AM - 10:00 PM.
This property doesn't offer after-hours check-in. Guests arriving late won't be able to check in until the next morning. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation.

The front desk at this property is open daily from 8:00 AM - 10:00 PM.
This property doesn't offer after-hours check-in. Guests arriving after hours will have to wait until the next morning to check in. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cribs (infant beds) are available for USD 10.0 per night.

Pet Policy

  • Pets: USD 15.00 per pet, per day
  • Only dogs are allowed
  • Maximum 1 per room
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • Only service animals are allowed
  • Service animals are exempt from fees/restrictions
  • No elevators

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15.00 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 15 (subject to availability)
  • Late check-out fee: USD 50 (subject to availability)
  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Howard Johnson Rio Rancho/ Albuquerque North Hotel
  • Inn Rio Rancho
  • Howard Johnson Rio Rancho/albuquerque North Hotel
  • Howard Johnson Rancho/albuquerque North Hotel
  • Howard Johnson Rancho/albuquerque North
  • Inn Rio Rancho Event Center
  • Rio Rancho Event Center
  • Inn at Rio Rancho Conference Center
  • Howard Johnson Rio Rancho/albuquerque North
  • Inn at Rio Rancho
  • At Rancho Event Center Rancho
  • Inn at Rio Rancho and Event Center Hotel
  • Inn at Rio Rancho and Event Center Rio Rancho
  • Inn at Rio Rancho and Event Center Hotel Rio Rancho

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.