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"The front desk didn't know any information. The air conditioning didn't work. Everything was closed water oark and restaurant. Not impressed " More

By a verified traveler on Wed 11 May 2022

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Hotel Description

Family-friendly beach resort with 2 restaurants

Close to the beach

At this Alexandria resort, you'll be within half a mile (1 km) of Big Splash Indoor Waterpark and 6 miles (10 km) of Carlos Creek Winery. Minnesota Lakes Maritime Museum and Big Ole Viking Statue are also within 6 miles (10 km).

18-hole golf course

This smoke-free resort features a golf course, a full-service spa, and a water park. Relax with sun loungers and enjoy a refreshing drink at one of the 2 beach bars. There's fun for all ages with mini golf and a children's pool, and complimentary bicycles are available on site.

Deluxe Room, 1 King Bed (Deluxe 1 King)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$129* Per night/room Apr 2 - Apr 3

Superior Room, Multiple Beds, Lake View (Executive Lakeview Family Room)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Deluxe Room, 2 Queen Beds, Lake View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Room, 2 Queen Beds (Deluxe 2 Queen - Inland view)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Room, 2 Queen Beds, Lake View (Deluxe 2 Queen - Lake view)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Room, 2 Queen Beds, Lake View (Accessible Deluxe 2Queen Accessible T)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Arrowwood Resort and Conference Center ratings based on 8 Verified Reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Arrowwood Resort and Conference Center

Everyone (5) Couples (1) Family (2)
2 out of 5

Posted by on Oct 4, 2022

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3 out of 5
The front desk didn't know any information. The air conditioning didn't work. Everything was closed water oark and restaurant. Not impressed

Posted by , from Worthington on May 11, 2022

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Comment from Hotel Management

May 16, 2022 by Stacy, front office manager

What information did the front desk not know? The A/C has not been switched over yet from the winter settings, very sorry for that. On our website it does state that the Water Park is only open on the week-ends. It opens fully Memorial week-end thru Labor Day week-end. Our restaurant was under a total remodel. Thank you for your concerns. We hope you can come back again when everything is fully opened

4 out of 5
Good lake views. Friendly staff. We paid a resort fee, but the restaurants and gift shop were closed as was the splash park. Quality of coffee and toilet paper could be improved.

Posted by on Mar 16, 2022

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Comment from Hotel Management

Apr 1, 2022 by Stacy, front office manager

Thank you for staying with us, we are glad you enjoyed your stay. The gift shop is privately owned, and unfortunately when the resort is slow during the week-day, we sometimes can't have our restaurant open, due to staffing. We apologize for that inconvenience.

5 out of 5
First off the staff were wonderful! That can make such a difference. Our room was more spacious than expected, and we were able to spend some time in the pool, hot tub, and on the tennis courts. I felt comfortable despite Covid as everyone was required to wear masks when appropriate. We enjoyed the food in the lounge, and ended up chatting with the bartender for quite a while. Overall very enjoyable experience!

Posted by on Mar 16, 2021

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Comment from Hotel Management

Mar 17, 2021 by Arrowwood Management

We are so glad to read you had a great time here with us at the resort! We agree the staff does make a difference and we are so proud of ours. Glad you were able to enjoy the amenities we have to offer and we hope to see you again soon!

3 out of 5
I didn’t like that when I booked my room it didn’t include the waterpark. I had no idea as it say pool include! Also our heat register was locked in on high hot!! Our room was a sauna! We shut it off completely and opened the door to cool off the room and it was below zero. We couldn’t turn the heater back on at all so ended up being chilly over night! Thank God for blankets!! The rooms need to be updated especially the bathrooms! The beds and pillows were comfortable however so that was nice! They restaurant was so slow we sat there for over an hour for our food! And we only ordered burgers and kids meals! Then took another hour to pay due to the checks being wrong and the waitress never coming back!!

Posted by on Feb 16, 2020

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Comment from Hotel Management

Feb 17, 2020 by Stacy

Hi, thank you for taking the time to write a review. We appreciate all reviews and we will address the Lake Café in to why the slow service. I apologize for that. I hope you contacted the front desk about the heat issues, we could have sent engineering down there to take a look at it. We hope you give us another try. Sincerely, Stacy, Front office manager

3 out of 5
My first room "Family" room smelled like a dairy barn upon entering it. Opened the window and turned up the AC hoping that would make a didn't. Asked housekeeping if they had some kind of room deodorizer they said they didn't. I then went down to front desk and told them that our room smelled. They moved us to a room that was much better but smaller. I am sure I am not the only one that has complained about the smell. It was a family reunion and no-one else room smelled like ours.

Posted by on Jun 28, 2018

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5 out of 5


Pros: Staff and location
Cons: Shower head was broken
Location: Nice small town and pretty view
Staff was very nice and the stay was very relaxing.

Posted by on Nov 6, 2017

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2 out of 5


We arrived in town at noon for a family reunion in which all family was staying at the Arrowwood. Other family members called us ahead and said none of us could get into our rooms until at least 3-4 PM so we went to join our family reunion. When we checked in at the hotel for our 2 night stay, we were told that we were the last to check in, there was a flood in one room and therefore they did not have a room for us. We guaranteed a 2 queen bed room for 3 of us for 2 nights. The hotel front desk was very nice and said the Arrowwood would put us up at their expense at another hotel. However, all hotels in town were booked and the best they could do was place us in a motel 15 minutes away. With no other choice, we accepted. The motel was 30 miles away. When we arrived at the motel 30 miles away, it was not up to standards. The motel clerk said they had authorization to provide us with 1 room with 1 bed for 1 night. After insistence, they called the Arrowwood and we were provided a 2nd room with 1 bed for 1 night for our 3rd person at Arrowwoods expense. For the 2nd night, we left our reunion early and drove part way home, staying in another hotel. The Arrowwood had all our contact information so it would have been helpful to have known about this situation prior to our check in, or have the Arrowwood already have secured a room instead of waiting until we arrived for check in; therefore possibly salvaging a stay in town and for 2 nights.

Posted by on Aug 16, 2016

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About the Arrowwood Resort and Conference Center

Location 2100 Arrowwood Lane NW, Alexandria, MN 56308

Property Features

Arrowwood Resort and Conference Center offers its guests a full-service spa, a golf course, a water park (surcharge), and 2 indoor swimming pools. There are 2 restaurants on site, along with a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 beach bars and 2 bars/lounges. A computer station is on site and WiFi is free in public spaces. There's an onsite business center. A children's pool, a seasonal outdoor pool, and a fitness center are also featured at the family-friendly Arrowwood Resort and Conference Center. Self parking and valet parking are free. This 3.5-star Alexandria resort is smoke free.

  • 200 guestrooms or units
  • 2 dining venues
  • 2 bars on the beach
  • 2 bars or lounges
  • Deli
  • Beach lounge chairs
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Ski equipment rentals
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 2
  • Children's pool
  • Waterslide
  • Free WiFi
  • Outdoor tennis courts - 2
  • Indoor tennis courts - 2
  • Snack bar/deli
  • Laundry facilities
  • Arcade/game room
  • Playground on site
  • Miniature golf on site
  • Refrigerator
  • Microwave


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Free self parking , Free valet parking


  • Parking: Free valet parking and self parking

Room Amenities

Arrowwood Resort and Conference Center offers 200 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Bathtub or shower
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 11:00 AM.

Lake Cafe Restaurant - This restaurant specializes in regional cuisine and serves breakfast, lunch, and dinner.

Deck Bar and Grill - Onsite restaurant. Open select days.

Rafter's Bar and Lounge - Onsite pub. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Guests can play rounds at the 18-hole golf course and enjoy the facilities at the waterpark with waterslides. 2 indoor swimming pools are on site along with a children's pool. In addition to a seasonal outdoor pool, other recreational amenities include outdoor tennis courts, indoor tennis courts, a fitness center, and complimentary bicycles.

Children under 18 years old are not allowed in the health club, fitness facility, or spa tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Free bicycles on site
  • Snowmobiling on site
  • Snowshoeing on site
  • Boat on site
  • Boat and paddles on site
  • Canoe on site
  • Volleyball on site
  • Beach volleyball on site
  • Water skiing on site
  • Boat tours on site
  • Basketball on site
  • Pedal boat on site
  • Hiking/biking trails nearby
  • Swimming nearby
  • Water tubing nearby
  • Snowboarding nearby
  • Fishing on site
  • Golf driving range on site
  • Miniature golf on site
  • Golfing on site
  • Ice skating on site
  • Kayaking on site
  • Motor boating on site
  • Downhill skiing nearby
  • Playground on site
  • Rowing or canoeing on site
  • Snow tubing nearby
  • Ski equipment rentals on site
  • Personal motorized watercraft on site
  • Cross-country skiing on site

Spa Services

Darling Reflections Spa has 2 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. The spa is equipped with a spa tub. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

  • Number of treatment rooms 2
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Prenatal massage
  • Spa tub in spa
  • Sports massage
  • Detoxification wrap
  • Massages


If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies


  • Check-in time starts at 4:30 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.


  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome


Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds

Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast and dinner.

  • Service animals are allowed
  • Guest accommodation is not sealed after cleaning
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 18
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for dinner
  • Debit cards


Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per stay (for stays between 02 June - 04 September)
  • Resort fee: 8 percent of room rate

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 4.95–11.95 for adults, and USD 4.95–11.95 for children
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Arrowwood
  • Arrowwood Alexandria
  • Arrowwood Resort
  • Arrowwood Resort Alexandria
  • Alexandria Arrowwood Resort
  • Arrowwood a Radisson Resort Alexandria
  • Arrowwood Hotel Alexandria
  • Arrowwood Resort And Conference Center
  • Arrowwood Resort Conference Center
  • Arrowwood Conference Center
  • Arrowwood Resort and Conference Center Resort
  • Arrowwood Resort and Conference Center Alexandria
  • Arrowwood Resort and Conference Center Resort Alexandria

You should know

  • The seasonal pool will open in May and close in September.
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.